Engine Yard

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 5 min ago

Reported uptime
99.97%
From published incidents, 89 of 90 days covered
Published incidents
2
Active in the last 90 days
Days affected
2
Out of the last 90, any severity
Last incident
17 d ago
Started Oct 25, 13:25 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

0

None matched in NVD.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

3

Linked to the official write-ups.

Incident timeline

October 2026

  1. login.engineyard.com is inaccessible

    Partial outage · Oct 25, 13:25 UTC

    1 h 41 min

    Official (opens in a new tab)

    Resolved

  2. SSL certificate errors on some connections

    Degraded · Oct 23, 05:52 UTC

    7 min

    Official (opens in a new tab)

    Resolved

October 2025

  1. AWS Degraded – Multiple Services in US-East-1 Region

    Major outage · Oct 20, 11:38 UTC

    11 h 33 min

    Official (opens in a new tab)

    Resolved

August 2025

  1. 403 Forbidden callback errors

    Partial outage · Aug 28, 03:15 UTC

    23 h 33 min

    Official (opens in a new tab)

    Resolved

  2. EngineYard Cloud login not working

    Partial outage · Aug 4, 09:23 UTC

    1 h 49 min

    Official (opens in a new tab)

    Resolved

May 2025

  1. eybackup process failing

    Partial outage · May 26, 05:51 UTC

    1 d 23 h

    Official (opens in a new tab)

    Resolved

  2. Server provisioning failure - Failed to boot

    Partial outage · May 15, 21:29 UTC

    4 d 3 h

    Official (opens in a new tab)

    Resolved

  3. Access to backups using the UI not available

    Partial outage · May 14, 14:32 UTC

    1 d 20 h

    Official (opens in a new tab)

    Resolved

January 2024

  1. Service disruption preventing Engine Yard Cloud customers to execute certain actions affecting some AWS accounts managed by EngineYard.

    Partial outage · Jan 11, 22:20 UTC

    1 d 0 h

    Official (opens in a new tab)

    Resolved

  2. Partial outage preventing some customers to access some EYK Containers managed by EngineYard.

    Partial outage · Jan 9, 21:31 UTC

    1 d 0 h

    Official (opens in a new tab)

    Resolved

  3. Partial outage preventing customers to execute certain actions affecting some AWS accounts managed by EngineYard.

    Partial outage · Jan 9, 21:27 UTC

    1 d 0 h

    Official (opens in a new tab)

    Resolved

December 2023

  1. Issues with deployment after updating to the latest version of the Engine Yard v7 stack

    Partial outage · Dec 28, 09:52 UTC

    6 h 21 min

    Official (opens in a new tab)

    Resolved

May 2022

  1. Failure at running Chef

    Degraded · May 27, 18:37 UTC

    2 h 16 min

    Official (opens in a new tab)

    Resolved

December 2021

  1. AWS US-East-1 (N. Virginia) AZ issues impacting instances including EY platform instances

    Partial outage · Dec 22, 12:36 UTC

    12 h 17 min

    Official (opens in a new tab)

    Resolved

  2. AWS US-West connectivity issues

    Degraded · Dec 15, 16:11 UTC

    22 min

    Official (opens in a new tab)

    Resolved

  3. AWS operations failing

    Degraded · Dec 7, 17:10 UTC

    16 h 40 min

    Official (opens in a new tab)

    Resolved

November 2021

  1. Support portal sign-in issues

    Partial outage · Nov 11, 20:15 UTC

    1 h 28 min

    Official (opens in a new tab)

    Resolved

October 2021

  1. Let's Encrypt root certificate expiry

    Notice · Oct 1, 10:11 UTC

    3 d 9 h

    Official (opens in a new tab)

    Resolved

September 2021

  1. Support portal not available

    Partial outage · Sep 30, 15:58 UTC

    40 min

    Official (opens in a new tab)

    Resolved

April 2020

  1. Issue that prevents running chef currently blocking configuration changes and spinning up new instances on stacks up to V5

    Partial outage · Apr 1, 20:13 UTC

    1 h 21 min

    RCA published (opens in a new tab)

    Postmortem

August 2019

  1. AWS issues causing Engine Yard Cloud Dashboard downtime

    Partial outage · Aug 31, 13:57 UTC

    6 h 51 min

    RCA published (opens in a new tab)

    Postmortem

  2. Inhability to boot and/or configure instances

    Notice · Aug 15, 21:38 UTC

    Official (opens in a new tab)

    Resolved

July 2019

  1. CLI/API Timeouts

    Degraded · Jul 22, 09:44 UTC

    2 h 39 min

    RCA published (opens in a new tab)

    Postmortem

  2. Inhability to boot and/or configure instances

    Notice · Jul 3, 18:19 UTC

    Official (opens in a new tab)

    Resolved

  3. Networking issues impacting Support Portal availability

    Partial outage · Jul 2, 14:05 UTC

    1 h 37 min

    Official (opens in a new tab)

    Resolved

June 2019

  1. Regression identified with stack v5 3.0.59 and PHP apps

    Degraded · Jun 25, 21:27 UTC

    16 h 22 min

    Official (opens in a new tab)

    Resolved

February 2019

  1. Platform tasks failing

    Degraded · Feb 26, 12:17 UTC

    41 min

    Official (opens in a new tab)

    Resolved

July 2018

  1. Stack Configuration Outage

    Partial outage · Jul 2, 17:03 UTC

    4 d 4 h

    Official (opens in a new tab)

    Resolved

May 2018

  1. AWS Outage in US East

    Degraded · May 31, 22:38 UTC

    2 h 9 min

    Official (opens in a new tab)

    Resolved

January 2018

  1. EY Cloud Dashboard issues

    Degraded · Jan 16, 08:10 UTC

    2 h 28 min

    Official (opens in a new tab)

    Resolved

  2. Amazon has notified of an Emergency change in the reboot schedule. Instances requiring reboots will restart by 6:00 AM Pacific tomorrow.

    Notice · Jan 3, 23:53 UTC

    2 d 7 h

    Official (opens in a new tab)

    Resolved

December 2017

  1. Emergency Maintenance ongoing - estimated 30 mins

    Notice · Dec 29, 11:09 UTC

    2 h 52 min

    Official (opens in a new tab)

    Resolved

November 2017

  1. Errors when provisioning new instances

    Degraded · Nov 21, 14:29 UTC

    1 h 7 min

    Official (opens in a new tab)

    Resolved

  2. Errors in provisioning new instances

    Notice · Nov 21, 03:15 UTC

    49 min

    Official (opens in a new tab)

    Resolved

  3. Dashboard LaBrea errors

    Degraded · Nov 11, 13:47 UTC

    29 min

    Official (opens in a new tab)

    Resolved

October 2017

  1. us-west-2 network issue

    Degraded · Oct 18, 21:17 UTC

    21 min

    Official (opens in a new tab)

    Resolved

September 2017

  1. S3 related issues

    Degraded · Sep 14, 19:43 UTC

    32 min

    Official (opens in a new tab)

    Resolved

August 2017

  1. Amazon Web Services Network Connectivity

    Degraded · Aug 2, 23:39 UTC

    52 min

    Official (opens in a new tab)

    Resolved

  2. ey-core commands and billing page are failing intermittently

    Degraded · Aug 1, 05:45 UTC

    59 min

    Official (opens in a new tab)

    Resolved

July 2017

  1. AWS US-East-1 connectivity issues

    Degraded · Jul 27, 14:11 UTC

    10 min

    Official (opens in a new tab)

    Resolved

June 2017

  1. Booting and Terminating Instance Failure

    Notice · Jun 27, 03:16 UTC

    39 min

    Official (opens in a new tab)

    Resolved

March 2017

  1. cloud.engineyard.com not responding

    Notice · Mar 28, 18:07 UTC

    33 min

    Official (opens in a new tab)

    Resolved

February 2017

  1. Amazon S3 Error Rates

    Degraded · Feb 28, 18:11 UTC

    12 h 49 min

    Official (opens in a new tab)

    Resolved

  2. Degraded performance for EBS in us-east-1

    Degraded · Feb 23, 20:17 UTC

    1 h 16 min

    Official (opens in a new tab)

    Resolved

  3. StatusCheck Alerts

    Notice · Feb 16, 04:30 UTC

    22 h 20 min

    Official (opens in a new tab)

    Resolved

October 2016

  1. Cloud.engineyard.com Reporting Down

    Notice · Oct 21, 16:37 UTC

    8 h 34 min

    Official (opens in a new tab)

    Resolved

  2. Cloud Dashboard currently not working

    Degraded · Oct 21, 11:40 UTC

    2 h 23 min

    Official (opens in a new tab)

    Resolved

  3. Deployment Failures

    Notice · Oct 4, 17:35 UTC

    19 min

    Official (opens in a new tab)

    Resolved

  4. Environment Dashboard and other features not working

    Notice · Oct 4, 03:30 UTC

    1 h 2 min

    Official (opens in a new tab)

    Resolved

August 2016

  1. Network slowness

    Notice · Aug 29, 23:15 UTC

    5 h 31 min

    Official (opens in a new tab)

    Resolved