Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Service disruption preventing Engine Yard Cloud customers to execute certain actions affecting some AWS accounts managed by EngineYard.

Reported by Engine Yard · Cloud & Infrastructure · source last read 12 min ago

Official source (opens in a new tab)
Vendor start
Jan 11, 2024, 22:20 UTC
Vendor's clock
Resolved
Jan 12, 2024, 22:33 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
1 d 0 h
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Engine Yard reports partial outage: "Service disruption preventing Engine Yard Cloud customers to execute certain actions affecting some AWS accounts managed by EngineYard.".[E1, E2]
  • The vendor marked it resolved at 2024-01-12 22:33 UTC.[E3, E7]

Affected products and regions

  • Components: Engine Yard Cloud.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2024-01-12 22:33 UTC · summary s1, evidence a96b63f19e1b4399

Evidence (7)
  1. E1Engine Yard reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Service disruption preventing Engine Yard Cloud customers to execute certain actions affecting some AWS accounts managed by EngineYard.". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2024-01-11 22:20 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Engine Yard Cloud. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2024-01-12 22:33 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Engine Yard Cloud

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Engine Yard is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jan 11, 2024, 22:20 UTCVendor-reported startVendor time
  2. Jan 12, 2024, 22:33 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.