Vendor reports: major outageResolved · vendor status “resolved”Official status API

AWS Degraded – Multiple Services in US-East-1 Region

Reported by Engine Yard · Cloud & Infrastructure · source last read just now

Vendor start
Oct 20, 2025, 11:38 UTC
Vendor's clock
Resolved
Oct 20, 2025, 23:11 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
11 h 33 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Engine Yard reports major outage: "AWS Degraded – Multiple Services in US-East-1 Region".[E1, E2]
  • The vendor marked it resolved at 2025-10-20 23:11 UTC.[E3, E7]

Affected products and regions

  • Regions: us-east-1 (read from the title, so inferred).[E5]
  • Components: Engine Yard Cloud, Help Center, ec2-ap-northeast-1, ec2-ap-southeast-1, ec2-ap-southeast-2, ec2-sa-east-1, ec2-us-east-1, ec2-us-west-1, ec2-us-west-2, Atlassian Bitbucket Git via HTTPS, Atlassian Bitbucket SSH, CloudFlare CloudFlare APIs, CloudFlare SJC - San Jose, California, USA, CloudFlare IAD - Ashburn, Virginia, USA, RubyGems.org Gem Downloads, RubyGems.org Gem Index API.[E6]

What is unknown

  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-10-20 23:11 UTC · summary s1, evidence b8f62c48c3fcb058

Evidence (7)
  1. E1Engine Yard reports major outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "AWS Degraded – Multiple Services in US-East-1 Region". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-10-20 11:38 UTC. (vendor) source (opens in a new tab)
  5. E5Regions written in the title (inferred): us-east-1. (Statuswall) source (opens in a new tab)
  6. E6Components the vendor attached: Engine Yard Cloud, Help Center, ec2-ap-northeast-1, ec2-ap-southeast-1, ec2-ap-southeast-2, ec2-sa-east-1, ec2-us-east-1, ec2-us-west-1, ec2-us-west-2, Atlassian Bitbucket Git via HTTPS, Atlassian Bitbucket SSH, CloudFlare CloudFlare APIs, CloudFlare SJC - San Jose, California, USA, CloudFlare IAD - Ashburn, Virginia, USA, RubyGems.org Gem Downloads, RubyGems.org Gem Index API. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-10-20 23:11 UTC. (vendor) source (opens in a new tab)

Affected scope

us-east-1

Components: Engine Yard Cloud, Help Center, ec2-ap-northeast-1, ec2-ap-southeast-1, ec2-ap-southeast-2, ec2-sa-east-1, ec2-us-east-1, ec2-us-west-1, ec2-us-west-2, Atlassian Bitbucket Git via HTTPS, Atlassian Bitbucket SSH, CloudFlare CloudFlare APIs, CloudFlare SJC - San Jose, California, USA, CloudFlare IAD - Ashburn, Virginia, USA, RubyGems.org Gem Downloads, RubyGems.org Gem Index API

Read from region codes written in the incident title, so treat it as inferred.

Potential relevance

Engine Yard is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Oct 20, 2025, 11:38 UTCVendor-reported startVendor time
  2. Oct 20, 2025, 23:11 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.