Vendor reports: major outageResolved · vendor status “resolved”Official status API
AWS Degraded – Multiple Services in US-East-1 Region
Reported by Engine Yard · Cloud & Infrastructure · source last read just now
- Vendor start
- Oct 20, 2025, 11:38 UTC
- Vendor's clock
- Resolved
- Oct 20, 2025, 23:11 UTC
- Vendor's clock
- First seen by Statuswall
- Before tracking began
- Statuswall's clock
- Duration
- 11 h 33 min
- From vendor start and resolution
Summary
Built from the facts below, no AI
Potential impact, not a confirmed outage of your systems.
What the vendor confirmed
Affected products and regions
- Regions: us-east-1 (read from the title, so inferred).[E5]
- Components: Engine Yard Cloud, Help Center, ec2-ap-northeast-1, ec2-ap-southeast-1, ec2-ap-southeast-2, ec2-sa-east-1, ec2-us-east-1, ec2-us-west-1, ec2-us-west-2, Atlassian Bitbucket Git via HTTPS, Atlassian Bitbucket SSH, CloudFlare CloudFlare APIs, CloudFlare SJC - San Jose, California, USA, CloudFlare IAD - Ashburn, Virginia, USA, RubyGems.org Gem Downloads, RubyGems.org Gem Index API.[E6]
What is unknown
- Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.
Last update in these facts: 2025-10-20 23:11 UTC · summary s1, evidence b8f62c48c3fcb058
Evidence (7)
- E1Engine Yard reports major outage. (vendor) source (opens in a new tab)
- E2Vendor title: "AWS Degraded – Multiple Services in US-East-1 Region". (vendor) source (opens in a new tab)
- E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
- E4Vendor-reported start: 2025-10-20 11:38 UTC. (vendor) source (opens in a new tab)
- E5Regions written in the title (inferred): us-east-1. (Statuswall) source (opens in a new tab)
- E6Components the vendor attached: Engine Yard Cloud, Help Center, ec2-ap-northeast-1, ec2-ap-southeast-1, ec2-ap-southeast-2, ec2-sa-east-1, ec2-us-east-1, ec2-us-west-1, ec2-us-west-2, Atlassian Bitbucket Git via HTTPS, Atlassian Bitbucket SSH, CloudFlare CloudFlare APIs, CloudFlare SJC - San Jose, California, USA, CloudFlare IAD - Ashburn, Virginia, USA, RubyGems.org Gem Downloads, RubyGems.org Gem Index API. (vendor) source (opens in a new tab)
- E7Vendor-reported resolution: 2025-10-20 23:11 UTC. (vendor) source (opens in a new tab)
Affected scope
us-east-1
Components: Engine Yard Cloud, Help Center, ec2-ap-northeast-1, ec2-ap-southeast-1, ec2-ap-southeast-2, ec2-sa-east-1, ec2-us-east-1, ec2-us-west-1, ec2-us-west-2, Atlassian Bitbucket Git via HTTPS, Atlassian Bitbucket SSH, CloudFlare CloudFlare APIs, CloudFlare SJC - San Jose, California, USA, CloudFlare IAD - Ashburn, Virginia, USA, RubyGems.org Gem Downloads, RubyGems.org Gem Index API
Read from region codes written in the incident title, so treat it as inferred.
Potential relevance
Engine Yard is not in your stack. Follow it to see whether reports like this fall inside the regions you use.
Timeline
Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.
- Oct 20, 2025, 11:38 UTCVendor-reported startVendor time
- Oct 20, 2025, 23:11 UTCVendor-reported resolutionVendor time
No changes observed yet. Statuswall began recording changes on incidents in November 2026.