Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Server provisioning failure - Failed to boot

Reported by Engine Yard · Cloud & Infrastructure · source last read 7 min ago

Official source (opens in a new tab)
Vendor start
May 15, 2025, 21:29 UTC
Vendor's clock
Resolved
May 20, 2025, 01:11 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
4 d 3 h
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Engine Yard reports partial outage: "Server provisioning failure - Failed to boot".[E1, E2]
  • The vendor marked it resolved at 2025-05-20 01:11 UTC.[E3, E7]

Affected products and regions

  • Components: Engine Yard Cloud.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-05-20 01:11 UTC · summary s1, evidence a05c09df5b2bcf24

Evidence (7)
  1. E1Engine Yard reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Server provisioning failure - Failed to boot". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-05-15 21:29 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Engine Yard Cloud. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-05-20 01:11 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Engine Yard Cloud

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Engine Yard is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. May 15, 2025, 21:29 UTCVendor-reported startVendor time
  2. May 20, 2025, 01:11 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.