Outages and root causes.

Two years of public outages, and what each company said caused them. Every entry links to the company's own write-up; nothing here is our speculation.

Status pages re-read 43 min ago

Incidents with a published root cause

By month, last two years · Box

Peak 8 · August 2026

  • Total: 43
  • December 2024: 0
  • January 2025: 0
  • February 2025: 0
  • March 2025: 0
  • April 2025: 0
  • May 2025: 0
  • June 2025: 0
  • July 2025: 0
  • August 2025: 0
  • September 2025: 0
  • October 2025: 0
  • November 2025: 0
  • December 2025: 0
  • January 2026: 2
  • February 2026: 5
  • March 2026: 3
  • April 2026: 1
  • May 2026: 3
  • June 2026: 6
  • July 2026: 7
  • August 2026: 8
  • September 2026: 4
  • October 2026: 4
  • November 2026: 0
Incidents listed
43
With a published RCA
Official write-ups
43
Linked from the incident
Major outages
10
As graded by each company
Services
1
With at least one entry

From the status pages

  1. Box · [Medium] Issue with multiple Box Services

    Partial outage · Oct 20, 2026 · 1 h 29 min

    Read the RCA (opens in a new tab)

  2. Box · [Major] Issue with Box Drive

    Partial outage · Oct 15, 2026 · 4 h 11 min

    Read the RCA (opens in a new tab)

  3. Box · [Critical] Issues with Multiple Box Services

    Major outage · Oct 8, 2026 · 5 min

    Read the RCA (opens in a new tab)

  4. Box · [Medium] Issue with File Requests

    Partial outage · Oct 2, 2026

    Read the RCA (opens in a new tab)

  5. Box · [Medium] Issue with multiple reports

    Partial outage · Sep 30, 2026 · 4 d 20 h

    Read the RCA (opens in a new tab)

  6. Box · [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads

    Major outage · Sep 29, 2026 · 1 h 14 min

    Read the RCA (opens in a new tab)

  7. Box · [Medium] Issues with Box Notes

    Partial outage · Sep 28, 2026 · 28 min

    Read the RCA (opens in a new tab)

  8. Box · [Minor] Issue with Admin Reporting

    Degraded · Sep 4, 2026 · 53 min

    Read the RCA (opens in a new tab)

  9. Box · [Medium] Issues with Box Hubs Shared Links

    Partial outage · Aug 28, 2026 · 1 h 40 min

    Read the RCA (opens in a new tab)

  10. Box · [Critical] Issue with Downloads

    Major outage · Aug 25, 2026 · 44 min

    Read the RCA (opens in a new tab)

  11. Box · [Medium] Issue with Uploads

    Partial outage · Aug 24, 2026 · 41 min

    Read the RCA (opens in a new tab)

  12. Box · [Minor] Issue with Logins & Files Page

    Degraded · Aug 24, 2026

    Read the RCA (opens in a new tab)

  13. Box · [Medium] Issue with Microsoft Office Integration and Box Edit

    Partial outage · Aug 20, 2026 · 1 h 13 min

    Read the RCA (opens in a new tab)

  14. Box · [Medium] Issues with Multiple Box Services

    Partial outage · Aug 19, 2026

    Read the RCA (opens in a new tab)

  15. Box · [Medium] Issues affecting multiple Box services

    Partial outage · Aug 7, 2026 · 2 h 39 min

    Read the RCA (opens in a new tab)

  16. Box · [Medium] Issues with Uploads and Downloads

    Partial outage · Aug 4, 2026 · 22 min

    Read the RCA (opens in a new tab)

  17. Box · [Medium] Issues with Box Shuttle Standalone

    Partial outage · Jul 31, 2026 · 21 min

    Read the RCA (opens in a new tab)

  18. Box · [Minor] Issues with Uploads

    Degraded · Jul 28, 2026 · 1 h 59 min

    Read the RCA (opens in a new tab)

  19. Box · [Medium] Issues with Box Hubs

    Partial outage · Jul 23, 2026 · 16 min

    Read the RCA (opens in a new tab)

  20. Box · [Medium] Issues with File Requests

    Partial outage · Jul 23, 2026 · 1 h 56 min

    Read the RCA (opens in a new tab)

  21. Box · [Medium] Issues with Box Edit and Microsoft Office Online

    Partial outage · Jul 16, 2026 · 18 min

    Read the RCA (opens in a new tab)

  22. Box · [Medium] Issues with Box Relay

    Partial outage · Jul 15, 2026 · 2 h 29 min

    Read the RCA (opens in a new tab)

  23. Box · [Medium] Issues with Search service, Box Sign Templates and Metadata queries

    Partial outage · Jul 7, 2026 · 2 h 8 min

    Read the RCA (opens in a new tab)

  24. Box · [Medium] Issues with Zip Downloads

    Partial outage · Jun 25, 2026 · 2 h 19 min

    Read the RCA (opens in a new tab)

  25. Box · [Minor] Issues with Uploads

    Degraded · Jun 24, 2026 · 15 min

    Read the RCA (opens in a new tab)

  26. Box · [Medium] Issue with Multiple Box Services

    Partial outage · Jun 17, 2026 · 54 min

    Read the RCA (opens in a new tab)

  27. Box · [Medium] Issue with Multiple Box Services

    Partial outage · Jun 11, 2026 · 1 h 27 min

    Read the RCA (opens in a new tab)

  28. Box · [Critical] Issues with Multiple Box Services

    Major outage · Jun 3, 2026

    Read the RCA (opens in a new tab)

  29. Box · [Medium] Issues with Box AI

    Partial outage · Jun 1, 2026 · 1 h 27 min

    Read the RCA (opens in a new tab)

  30. Box · [Medium] Issues with Box Drive

    Partial outage · May 22, 2026 · 32 min

    Read the RCA (opens in a new tab)

  31. Box · [Medium] Degradation of Enterprise Events API

    Partial outage · May 14, 2026

    Read the RCA (opens in a new tab)

  32. Box · [Critical] Issues with Multiple Box Services

    Major outage · May 7, 2026 · 1 h 47 min

    Read the RCA (opens in a new tab)

  33. Box · [Critical] Issues with Box Sign

    Major outage · Apr 3, 2026 · 4 h 5 min

    Read the RCA (opens in a new tab)

  34. Box · [Critical] Issue with Box Shuttle

    Major outage · Mar 25, 2026 · 11 h 8 min

    Read the RCA (opens in a new tab)

  35. Box · [Medium] Issues with Logins, Folder and File Preview, and Shared Links

    Partial outage · Mar 20, 2026 · 1 h 31 min

    Read the RCA (opens in a new tab)

  36. Box · [Minor] Issue affecting Logins

    Degraded · Mar 10, 2026 · 44 min

    Read the RCA (opens in a new tab)

  37. Box · [Medium] Increased FTP 530 Captcha errors

    Partial outage · Feb 27, 2026 · 3 h 49 min

    Read the RCA (opens in a new tab)

  38. Box · [Medium] Customers may experience issues with Uploads and Downloads for the UK zone

    Partial outage · Feb 25, 2026 · 1 h 17 min

    Read the RCA (opens in a new tab)

  39. Box · [Critical] Issue with Box API

    Major outage · Feb 24, 2026 · 43 min

    Read the RCA (opens in a new tab)

  40. Box · [Critical] Issues with Multiple Box Services

    Major outage · Feb 24, 2026 · 1 h 9 min

    Read the RCA (opens in a new tab)

  41. Box · [Minor] User May Encounter Issues Accessing Marketing Page box.com

    Degraded · Feb 20, 2026 · 1 h 26 min

    Read the RCA (opens in a new tab)

  42. Box · [Critical] Issues with Multiple Box Services

    Major outage · Jan 8, 2026 · 58 min

    Read the RCA (opens in a new tab)

  43. Box · [Medium] Issue with Enterprise Reporting

    Partial outage · Jan 3, 2026

    Read the RCA (opens in a new tab)

Public information only

Everything on this page was already published by the companies themselves or by public bodies. statuswall gathers it in one place, links every item to its original, and adds nothing from private or leaked sources.

Sources

  • Official status pages: incident titles, severity, times and the link to each published root-cause analysis, exactly as each company posted them
  • Company engineering blogs and incident reports: the basis for the notable-outage summaries, each linked from its card

How fresh it is

  • Incidents and RCA links: re-read from every status page about once an hour; last run 43 min ago
  • Notable-outage summaries: written by hand and last checked against their sources on Nov 10, 2026

Titles, severity and times are as published on each company's status page. "Published RCA" means the company posted a postmortem on that incident's official page; we link to it and do not reproduce it. Many companies publish root causes on a blog instead, or not at all, so the absence of a link is not evidence that no analysis exists. Severity grading differs between companies and is not comparable across them. This is not a complete record of every outage.

statuswall is independent and is not affiliated with, sponsored by or endorsed by any company named here. Company and product names are used only to identify whose public information is being referred to. The information is provided as is, for general reference, with no guarantee that it is complete, current or free of error; it is not security, legal or purchasing advice. Where this page and an official source differ, the official source is right.