Box
Operational
All Systems Operational
Official status API · last read 3 min ago
- Reported uptime
- 98.11%
- From published incidents, 89 of 90 days covered
- Published incidents
- 17
- Active in the last 90 days
- Days affected
- 18
- Out of the last 90, any severity
- Last incident
- 7 d ago
- Started Nov 4, 05:48 UTC
Last 90 days
- Operational
- Maintenance
- Degraded
- Partial outage
- Major outage
- No data
CVEs, last two years
0
None matched in NVD.
Disclosed security incidents
0
None on record since January 2024.
Published root-cause analyses
43
Linked to the official write-ups.
Incident timeline
November 2026
Degraded · Nov 4, 05:48 UTC
October 2026
[Medium] Issue with multiple Box Services
Partial outage · Oct 20, 02:19 UTC
Partial outage · Oct 15, 08:30 UTC
[Critical] Issues with Multiple Box Services
Major outage · Oct 8, 09:27 UTC
[Medium] Issue with Enterprise Event Reports
Partial outage · Oct 8, 01:48 UTC
[Medium] Issue with File Requests
Partial outage · Oct 2, 03:43 UTC
RCA published (opens in a new tab)
Postmortem
September 2026
[Medium] Issue with multiple reports
Partial outage · Sep 30, 18:08 UTC
[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads
Major outage · Sep 29, 14:15 UTC
[Medium] Issues with Box Notes
Partial outage · Sep 28, 10:04 UTC
[Minor] Issue with Admin Reporting
Degraded · Sep 4, 02:10 UTC
August 2026
[Medium] Issues with Box Hubs Shared Links
Partial outage · Aug 28, 08:20 UTC
[Critical] Issue with Downloads
Major outage · Aug 25, 06:53 UTC
Partial outage · Aug 24, 21:21 UTC
[Minor] Issue with Logins & Files Page
Degraded · Aug 24, 17:30 UTC
RCA published (opens in a new tab)
Postmortem
[Medium] Issue with Microsoft Office Integration and Box Edit
Partial outage · Aug 20, 00:31 UTC
[Medium] Issues with Multiple Box Services
Partial outage · Aug 19, 22:00 UTC
RCA published (opens in a new tab)
Postmortem
[Minor] Issues with All Files Page
Degraded · Aug 19, 11:38 UTC
[Medium] Issues affecting multiple Box services
Partial outage · Aug 7, 02:37 UTC
[Medium] Issues with Uploads and Downloads
Partial outage · Aug 4, 20:23 UTC
July 2026
[Medium] Issues with Box Shuttle Standalone
Partial outage · Jul 31, 11:09 UTC
Degraded · Jul 28, 02:58 UTC
Partial outage · Jul 23, 14:14 UTC
[Medium] Issues with File Requests
Partial outage · Jul 23, 09:45 UTC
[Medium] Issues with Box Edit and Microsoft Office Online
Partial outage · Jul 16, 21:30 UTC
[Medium] Issues with Box Relay
Partial outage · Jul 15, 04:14 UTC
[Medium] Issues with Search service, Box Sign Templates and Metadata queries
Partial outage · Jul 7, 14:11 UTC
June 2026
[Medium] Issues with Zip Downloads
Partial outage · Jun 25, 19:29 UTC
Degraded · Jun 24, 12:18 UTC
[Medium] Issue with Multiple Box Services
Partial outage · Jun 17, 19:34 UTC
[Medium] Issue with Multiple Box Services
Partial outage · Jun 11, 00:34 UTC
[Critical] Issues with Multiple Box Services
Major outage · Jun 3, 17:53 UTC
RCA published (opens in a new tab)
Postmortem
Partial outage · Jun 1, 00:58 UTC
May 2026
[Medium] Issues with Box Drive
Partial outage · May 22, 08:46 UTC
[Medium] Degradation of Enterprise Events API
Partial outage · May 14, 19:30 UTC
RCA published (opens in a new tab)
Postmortem
[Critical] Issues with Multiple Box Services
Major outage · May 7, 01:20 UTC
April 2026
[Medium] Issues with Box Search
Partial outage · Apr 27, 17:36 UTC
[Critical] Issues with Box Sign
Major outage · Apr 3, 04:04 UTC
March 2026
[Medium] Issues Accessing the Admin Console Dashboard
Partial outage · Mar 25, 11:44 UTC
[Critical] Issue with Box Shuttle
Major outage · Mar 25, 05:52 UTC
[Medium] Issues with Logins, Folder and File Preview, and Shared Links
Partial outage · Mar 20, 03:37 UTC
[Medium] Customers may experience issues previewing files
Partial outage · Mar 18, 18:00 UTC
Resolved
[Minor] Issue affecting Logins
Degraded · Mar 10, 00:30 UTC
February 2026
[Medium] Increased FTP 530 Captcha errors
Partial outage · Feb 27, 20:02 UTC
[Medium] Customers may experience issues with Uploads and Downloads for the UK zone
Partial outage · Feb 25, 13:00 UTC
Major outage · Feb 24, 23:32 UTC
[Critical] Issues with Multiple Box Services
Major outage · Feb 24, 14:59 UTC
[Minor] User May Encounter Issues Accessing Marketing Page box.com
Degraded · Feb 20, 19:11 UTC
January 2026
[Critical] Issues with Logins, Notes and API
Major outage · Jan 9, 07:14 UTC
Resolved
[Critical] Issues with Multiple Box Services
Major outage · Jan 8, 01:39 UTC
[Medium] Issue with Enterprise Reporting
Partial outage · Jan 3, 00:16 UTC
RCA published (opens in a new tab)
Postmortem