SailPoint

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Components

SailPoint reports all 21 components operational. As listed on its status page, read 3 min ago.

  • N. Virginia us-east-1 · ProvisioningOperational
  • Virginia East US 2 · ARM - Analysis ServicesOperational
  • US · Access Intelligence CenterOperational
  • Oregon us-west-2 · ProvisioningOperational
  • Frankfurt eu-central-1 · Access ModelingOperational
  • Ireland North Europe · ARM - Analysis ServicesOperational
  • EU · Access Intelligence CenterOperational
  • London eu-west-2 · Access ModelingOperational
  • Ireland eu-west-1 · NERMOperational
  • UK · Access Intelligence CenterOperational
  • Sydney ap-southeast-2 · Access ModelingOperational
  • DE · Access Intelligence CenterOperational
  • Canada ca-central-1 · Access ModelingOperational
  • Tokyo ap-northeast-1 · NERMOperational
  • Asia Pacific - Sydney · Access Intelligence CenterOperational
  • Singapore ap-southeast-1 · NERMOperational
  • Asia Pacific - Singapore · Access Intelligence CenterOperational
  • Asia Pacific - Japan · Access Intelligence CenterOperational
  • FedRAMP us-gov-west-1 · Access ModelingOperational
  • Mumbai ap-south-1 · Identity Security Cloud User InterfaceOperational
  • São Paulo sa-east-1 · Access RequestOperational
Reported uptime
99.67%
From published incidents, 89 of 90 days covered
Published incidents
27
Active in the last 90 days
Days affected
35
Out of the last 90, any severity
Last incident
8 h ago
Started Nov 10, 20:48 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

6

5 high or critical. In this company's software.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

0

None published on its status page.

Incident timeline

November 2026

  1. Identity Security Cloud is currently experiencing a service disruption

    Degraded · Nov 10, 20:48 UTC · N. Virginia us-east-1, N. Virginia us-east-1

    1 h 3 min

    Official (opens in a new tab)

    Resolved

  2. FedRamp - Updates to Entitlement and Access Profiles are not being reflected in the UI

    Degraded · Nov 4, 18:30 UTC · FedRAMP us-gov-west-1, FedRAMP us-gov-west-1

    21 h 42 min

    Official (opens in a new tab)

    Resolved

  3. Staging - Access Requests are delayed in processing

    Degraded · Nov 3, 20:20 UTC · N. Virginia us-east-1, Oregon us-west-2

    12 h 15 min

    Official (opens in a new tab)

    Resolved

October 2026

  1. NERM is currently experiencing a service disruption.

    Notice · Oct 27, 00:46 UTC

    54 min

    Official (opens in a new tab)

    Resolved

  2. NERM is currently experiencing a service disruption

    Degraded · Oct 9, 11:42 UTC · N. Virginia us-east-1

    41 min

    Official (opens in a new tab)

    Resolved

  3. Ping SSO Outage: Users experiencing sign-in issues

    Degraded · Oct 6, 17:59 UTC

    2 h 32 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. ISC Access Requests in FedRAMP Staging, is currently experiencing a service disruption.

    Degraded · Sep 29, 17:37 UTC · FedRAMP us-gov-west-1

    6 min

    Official (opens in a new tab)

    Resolved

  2. Identity Security Cloud entitlement delays in Search and Request Center US-East-1

    Degraded · Sep 29, 14:55 UTC · N. Virginia us-east-1

    5 d 11 h

    Official (opens in a new tab)

    Resolved

  3. NERM in FedRAMP is currently experiencing a service disruption

    Partial outage · Sep 25, 14:52 UTC · FedRAMP us-gov-west-1

    1 h 28 min

    Official (opens in a new tab)

    Resolved

  4. Password reset and synch are currently experiencing a service disruption in EU-Central-1

    Degraded · Sep 24, 18:46 UTC · Frankfurt eu-central-1

    36 min

    Official (opens in a new tab)

    Resolved

  5. Several services are currently experiencing a service disruption in the eu-central1 region

    Degraded · Sep 24, 17:32 UTC · Frankfurt eu-central-1, Frankfurt eu-central-1, Frankfurt eu-central-1, Frankfurt eu-central-1 +2

    16 h 6 min

    Official (opens in a new tab)

    Resolved

  6. NERM in FedRAMP is currently experiencing a service disruption.

    Partial outage · Sep 24, 16:04 UTC · FedRAMP us-gov-west-1

    3 h 50 min

    Official (opens in a new tab)

    Resolved

  7. Service Disruption affecting Confluent Cloud in AWS us-west-2

    Partial outage · Sep 21, 17:33 UTC

    8 h 59 min

    Official (opens in a new tab)

    Resolved

  8. Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1)

    Degraded · Sep 18, 14:46 UTC · N. Virginia us-east-1

    4 d 4 h

    Official (opens in a new tab)

    Resolved

  9. Identity Security Cloud is currently experiencing a service disruption

    Degraded · Sep 17, 08:43 UTC · N. Virginia us-east-1

    8 h 27 min

    Official (opens in a new tab)

    Resolved

  10. Identity Security Cloud is currently experiencing a service disruption. (US-East-1)

    Major outage · Sep 16, 13:48 UTC · N. Virginia us-east-1

    20 min

    Official (opens in a new tab)

    Resolved

  11. Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1)

    Degraded · Sep 15, 18:46 UTC · N. Virginia us-east-1

    5 h 6 min

    Official (opens in a new tab)

    Resolved

  12. Identity Security Cloud is currently experiencing a service disruption. (SA-EAST-1)

    Degraded · Sep 12, 15:02 UTC · São Paulo sa-east-1

    2 h 45 min

    Official (opens in a new tab)

    Resolved

  13. Identity Security Cloud is currently experiencing a service disruption. (US-EAST-1)

    Degraded · Sep 9, 21:32 UTC · N. Virginia us-east-1

    1 d 23 h

    Official (opens in a new tab)

    Resolved

  14. Identity Security Cloud is currently experiencing a service disruption

    Degraded · Sep 8, 12:08 UTC · London eu-west-2

    43 min

    Official (opens in a new tab)

    Resolved

  15. ISC is currently experiencing a service disruption

    Partial outage · Sep 4, 16:56 UTC · Oregon us-west-2

    5 h 17 min

    Official (opens in a new tab)

    Resolved

  16. Identity Security Cloud is currently experiencing a service disruption.

    Partial outage · Sep 3, 22:29 UTC · Oregon us-west-2

    1 h 19 min

    Official (opens in a new tab)

    Resolved

  17. Identity Security Cloud is currently experiencing a service disruption.

    Degraded · Sep 2, 10:42 UTC · N. Virginia us-east-1, Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2 +7

    18 h 18 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. Identity Security Cloud is currently experiencing a service disruption

    Partial outage · Aug 31, 20:08 UTC · N. Virginia us-east-1

    51 min

    Official (opens in a new tab)

    Resolved

  2. Identity Security Cloud is currently experiencing a service disruption

    Partial outage · Aug 31, 19:40 UTC · N. Virginia us-east-1

    17 min

    Official (opens in a new tab)

    Resolved

  3. NERM is currently experiencing a service disruption.

    Degraded · Aug 27, 12:29 UTC · Frankfurt eu-central-1

    6 h 40 min

    Official (opens in a new tab)

    Resolved

  4. NERM is currently experiencing a service disruption.

    Degraded · Aug 24, 13:22 UTC · Frankfurt eu-central-1

    1 h 18 min

    Official (opens in a new tab)

    Resolved

  5. NERM is currently experiencing a service disruption.

    Degraded · Aug 18, 13:51 UTC · N. Virginia us-east-1

    2 h 34 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. Virtual Appliances (VAs) for a subset of customers are currently experiencing a service disruption

    Partial outage · Jul 20, 05:10 UTC · N. Virginia us-east-1

    34 min

    Official (opens in a new tab)

    Resolved

  2. Identity Security Cloud is currently experiencing a service disruption.

    Partial outage · Jul 7, 19:34 UTC · Canada ca-central-1

    20 min

    Official (opens in a new tab)

    Resolved

  3. Identity Security Cloud is currently experiencing a service disruption.

    Partial outage · Jul 7, 14:59 UTC · N. Virginia us-east-1

    36 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. Identity Security Cloud is intermittently experiencing a service disruption.

    Degraded · Jun 22, 14:48 UTC · N. Virginia us-east-1

    25 min

    Official (opens in a new tab)

    Resolved

  2. Search Degraded in US-East-1

    Degraded · Jun 16, 19:23 UTC · N. Virginia us-east-1

    3 d 3 h

    Official (opens in a new tab)

    Resolved

  3. Identity Security Cloud is currently experiencing an issue while loading identities

    Degraded · Jun 3, 13:57 UTC · Frankfurt eu-central-1

    6 h 51 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. Search is currently experiencing a service disruption.

    Degraded · May 22, 13:07 UTC · N. Virginia us-east-1, N. Virginia us-east-1

    5 h 40 min

    Official (opens in a new tab)

    Resolved

  2. Entitlements is currently experiencing a service disruption in US-GOV-West-1

    Notice · May 19, 21:22 UTC

    42 min

    Official (opens in a new tab)

    Resolved

  3. Access Request is currently experiencing a service disruption.

    Degraded · May 12, 15:28 UTC · N. Virginia us-east-1, Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2 +6

    38 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. NERM is currently experiencing a service disruption in US-GOV-West-1

    Notice · Apr 20, 20:27 UTC

    1 h 19 min

    Official (opens in a new tab)

    Resolved

  2. Entitlements are not reflected in searches after successful aggregation

    Degraded · Apr 13, 23:34 UTC · N. Virginia us-east-1

    21 h 56 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. AIC and ARMS reporting is currently experiencing a service disruption.

    Major outage · Mar 31, 18:27 UTC · Ireland North Europe, Frankfurt eu-central-1, Tokyo ap-northeast-1

    16 h 8 min

    Official (opens in a new tab)

    Resolved

  2. Access Intelligence Center is Currently unavailable.

    Partial outage · Mar 31, 13:47 UTC · N. Virginia us-east-1, Frankfurt eu-central-1, London eu-west-2, Sydney ap-southeast-2 +3

    59 min

    Official (opens in a new tab)

    Resolved

  3. Issues with Underlying Virtual Appliances in Multiple Regions

    Partial outage · Mar 26, 14:30 UTC

    1 h 8 min

    Official (opens in a new tab)

    Resolved

  4. Entitlement is currently experiencing a service disruption.

    Degraded · Mar 20, 07:13 UTC · Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2, Sydney ap-southeast-2 +5

    21 min

    Official (opens in a new tab)

    Resolved

  5. Entitlement search is currently experiencing a service disruption.

    Degraded · Mar 19, 19:11 UTC · N. Virginia us-east-1

    10 h 1 min

    Official (opens in a new tab)

    Resolved

  6. Access Request 5xx errors

    Degraded · Mar 12, 18:19 UTC · N. Virginia us-east-1

    19 min

    Official (opens in a new tab)

    Resolved

  7. ME-Central Region currently experiencing service disruptions due to provider outage for this region.

    Degraded · Mar 2, 03:41 UTC

    10 d 13 h

    Official (opens in a new tab)

    Resolved

February 2026

  1. Identity Security Cloud is currently experiencing a service disruption

    Degraded · Feb 25, 03:35 UTC · N. Virginia us-east-1, Frankfurt eu-central-1

    8 h 8 min

    Official (opens in a new tab)

    Resolved

  2. Identity Security Cloud is currently experiencing a service disruption

    Degraded · Feb 24, 23:38 UTC · N. Virginia us-east-1, Frankfurt eu-central-1

    23 min

    Official (opens in a new tab)

    Resolved

  3. Identity Security Cloud is currently experiencing a service disruption.

    Partial outage · Feb 24, 14:16 UTC · N. Virginia us-east-1, Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2 +6

    1 h 16 min

    Official (opens in a new tab)

    Resolved

  4. ISC is currently experiencing a service disruption.

    Degraded · Feb 11, 13:13 UTC · Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2

    46 min

    Official (opens in a new tab)

    Resolved

  5. Entitlement searches are returning some blank data

    Degraded · Feb 6, 13:20 UTC

    4 h 16 min

    Official (opens in a new tab)

    Resolved