Vendor reports: major outageResolved · vendor status “resolved”Official status API

Identity Security Cloud is currently experiencing a service disruption. (US-East-1)

Reported by SailPoint · Identity & Security · source last read just now

Official source (opens in a new tab)
Vendor start
Sep 16, 2026, 13:48 UTC
Vendor's clock
Resolved
Sep 16, 2026, 14:08 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
20 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • SailPoint reports major outage: "Identity Security Cloud is currently experiencing a service disruption. (US-East-1)".[E1, E2]
  • The vendor marked it resolved at 2026-09-16 14:08 UTC.[E3, E7]

Affected products and regions

  • Regions: us-east-1 (read from the title, so inferred).[E5]
  • Components: N. Virginia us-east-1.[E6]

What is unknown

  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-09-16 14:08 UTC · summary s1, evidence 329e31e8d105101f

Evidence (7)
  1. E1SailPoint reports major outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Identity Security Cloud is currently experiencing a service disruption. (US-East-1)". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-09-16 13:48 UTC. (vendor) source (opens in a new tab)
  5. E5Regions written in the title (inferred): us-east-1. (Statuswall) source (opens in a new tab)
  6. E6Components the vendor attached: N. Virginia us-east-1. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-09-16 14:08 UTC. (vendor) source (opens in a new tab)

Affected scope

us-east-1

Components: N. Virginia us-east-1

Read from region codes written in the incident title, so treat it as inferred.

Potential relevance

SailPoint is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Sep 16, 2026, 13:48 UTCVendor-reported startVendor time
  2. Sep 16, 2026, 14:08 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.