Opsgenie

Disrupted Opsgenie/JSM availability

Major outage · Sep 14, 16:46 UTC · Web Application, Web Application, Mobile Application, Mobile Application

Issues with Microsoft Teams notifications for Opsgenie customers

Partial outage · Aug 27, 10:26 UTC · Outgoing Integration Flow, Outgoing Integration Flow

Voice call failures for some India based numbers

Degraded · Jul 21, 09:48 UTC · Incident Flow, Incident Flow, Alert Flow, Alert Flow +41

Atlassian Cloud Services impacted

Partial outage · Oct 20, 07:56 UTC · Incident Flow, Incident Flow, Alert Flow, Alert Flow +41

Delays in Opsgenie, JSM Ops and Compass Ops notifications

Degraded · Sep 30, 14:07 UTC · Email Notification Delivery, SMS Notification Delivery, Voice Notification Delivery, Mobile Notification Delivery

Delays observed at JSM, Opsgenie and Compass alert search functionality in US Region

Partial outage · Sep 10, 15:23 UTC · Incident Flow, Incident Flow, Alert Flow, Alert Flow +41

Degraded performance in Opsgenie and JSM operations

Notice · Jun 19, 15:21 UTC

Degraded performance in Opsgenie and JSM operations

Notice · Jun 17, 12:37 UTC

Delays observed at JSM and Opsgenie alert search functionality

Degraded · May 10, 07:08 UTC · Web Application

Schedule API are getting timed out

Notice · Apr 4, 10:05 UTC

EU OpsGenie API calls having intermittent routing issues

Partial outage · Mar 5, 06:34 UTC · Alert Flow

Services menu in Opsgenie is not responding

Notice · Jan 14, 15:48 UTC

Elevated 5XX errors in Schedule API at Opsgenie USA region

Degraded · Dec 16, 17:18 UTC

Opsgenie Web UI is slow or unavailable in US region

Degraded · Nov 6, 19:47 UTC · Web Application

Reported issues with OEC functionality

Partial outage · Sep 24, 19:55 UTC · Outgoing Integration Flow, Outgoing Integration Flow

Users are experiencing reCaptcha errors while signing up

Major outage · Sep 12, 02:08 UTC · Signup, Login & Authorization

Unable to edit Opsgenie rotations in US, EU and Sydney regions in Web Application

Degraded · Aug 28, 15:01 UTC · Web Application, Web Application

Some products are hard down

Partial outage · Jul 3, 20:51 UTC · Incident Flow, Incident Flow, Alert Flow, Alert Flow +9

Intermittent error accessing content

Notice · Jun 21, 00:17 UTC

Error responses across multiple Cloud products

Partial outage · Jun 3, 23:11 UTC · Signup, Login & Authorization, Signup, Login & Authorization, Web Application, Web Application +2

US - Increased delays on alert flow

Degraded · Apr 30, 12:52 UTC · Alert Flow, Heartbeat Monitoring, Alert REST API, Web Application +2

Admin Portal Feature Access Issue

Notice · Apr 3, 09:52 UTC

Investigating new product purchasing

Notice · Feb 29, 01:27 UTC

Opsgenie SAML login at eu region is not working

Partial outage · Feb 27, 14:25 UTC · Signup, Login & Authorization

Service Disruptions Affecting Atlassian Products

Notice · Feb 14, 21:57 UTC · Incident Flow, Incident Flow, Alert Flow, Alert Flow +39

Major outages in heartbeat services pinging via email and email integration in EU region

Partial outage · Jan 29, 15:08 UTC · Heartbeat Monitoring, Incoming Email Service

IOS based Alert Notifications delivered as non-critical

Partial outage · Dec 13, 13:18 UTC · Mobile Notification Delivery, Mobile Notification Delivery

We observe increased error rates due to the cloud provider

Degraded · Dec 10, 03:40 UTC · Incident Flow, Alert Flow, Email Notification Delivery, SMS Notification Delivery +14

Egress connectivity timing out

Notice · Dec 4, 16:33 UTC

Scheduled report functionality is disabled

Degraded · Nov 18, 11:41 UTC · Reporting & Analytics, Reporting & Analytics

Atlassian Account login issues

Partial outage · Sep 13, 14:08 UTC · Public Website, Signup, Login & Authorization, Signup, Login & Authorization

Opsgenie has experienced delay on Android Notifications

Degraded · Sep 10, 18:37 UTC · Mobile Notification Delivery

Multiple product logins

Notice · Aug 30, 05:19 UTC

We observe degraded performance on incident timeline functionality

Degraded · Aug 28, 17:57 UTC · Incident Flow

Sign-ups, Product Activation, and Billing not working

Notice · Aug 2, 13:41 UTC

Performance issues and outages with Cloud products

Notice · Jul 6, 11:18 UTC

Intermittent errors during login for some customers

Partial outage · Jul 6, 09:03 UTC · Signup, Login & Authorization, Signup, Login & Authorization

Increased delays on all flows in EU region

Degraded · Jun 26, 06:25 UTC · Alert Flow, Email Notification Delivery, SMS Notification Delivery, Voice Notification Delivery +6

Partial Outage in Schedule API

Partial outage · Jun 6, 17:06 UTC · Configuration REST APIs

Partial outage in ICC sessions due to network problem

Degraded · Apr 6, 14:45 UTC · Incident Flow, Incident Flow

Delays in Android push notifications

Partial outage · Apr 4, 14:30 UTC · Mobile Notification Delivery, Mobile Notification Delivery

Increased delays on Jira Cloud and Jira Service Management Cloud integrations while creating/updating Opsgenie alerts in US region

Notice · Apr 3, 17:34 UTC · Incoming Integration Flow

Opsgenie On Call analytics dashboards are not showing data

Degraded · Feb 27, 10:28 UTC · Reporting & Analytics

"_incomingData" and "_actionSource" fields are missing in Opsgenie Debug logs

Degraded · Jan 13, 11:52 UTC · Logs, Logs

Observing delays in incoming webhook integration processing in EU region

Partial outage · Dec 2, 19:09 UTC · Incoming Integration Flow

Opsgenie analytics dashboards was not accessible

Notice · Nov 29, 20:30 UTC

Android users of Jira, Confluence and Opsgenie app with Compromised device check feature turned on is getting locked out of their app

Partial outage · Nov 11, 21:02 UTC · Mobile Application

Logs are delayed on search and download API in EU region

Degraded · Nov 4, 14:22 UTC · Logs

Schedule overrides were not editable/deletable

Notice · Oct 20, 17:58 UTC

Elevated error rate in all Opsgenie services

Notice · Oct 20, 09:00 UTC