Vendor reports: degradedResolved · vendor status “resolved”Official status API

We observe increased error rates due to the cloud provider

Reported by Opsgenie · Observability & Incident · source last read just now

Official source (opens in a new tab)
Vendor start
Dec 10, 2023, 03:40 UTC
Vendor's clock
Resolved
Dec 10, 2023, 03:52 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
11 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Opsgenie reports degraded: "We observe increased error rates due to the cloud provider".[E1, E2]
  • The vendor marked it resolved at 2023-12-10 03:52 UTC.[E3, E7]

Affected products and regions

  • Components: Incident Flow, Alert Flow, Email Notification Delivery, SMS Notification Delivery, Voice Notification Delivery, Mobile Notification Delivery, Heartbeat Monitoring, Incident REST API, Alert REST API, Heartbeat REST API, Incoming Email Service, Incoming Integration Flow, Outgoing Integration Flow, Opsgenie Actions, Web Application, Mobile Application, Configuration REST APIs, Pricing & Billing.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2023-12-10 03:52 UTC · summary s1, evidence e052c032051fac1e

Evidence (7)
  1. E1Opsgenie reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "We observe increased error rates due to the cloud provider". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2023-12-10 03:40 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Incident Flow, Alert Flow, Email Notification Delivery, SMS Notification Delivery, Voice Notification Delivery, Mobile Notification Delivery, Heartbeat Monitoring, Incident REST API, Alert REST API, Heartbeat REST API, Incoming Email Service, Incoming Integration Flow, Outgoing Integration Flow, Opsgenie Actions, Web Application, Mobile Application, Configuration REST APIs, Pricing & Billing. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2023-12-10 03:52 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Incident Flow, Alert Flow, Email Notification Delivery, SMS Notification Delivery, Voice Notification Delivery, Mobile Notification Delivery, Heartbeat Monitoring, Incident REST API, Alert REST API, Heartbeat REST API, Incoming Email Service, Incoming Integration Flow, Outgoing Integration Flow, Opsgenie Actions, Web Application, Mobile Application, Configuration REST APIs, Pricing & Billing

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Opsgenie is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Dec 10, 2023, 03:40 UTCVendor-reported startVendor time
  2. Dec 10, 2023, 03:52 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

Opsgenie: We observe increased error rates due to the cloud provider — statuswall