Justworks

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Components

Justworks reports all 9 components operational. As listed on its status page, read 3 min ago.

  • Justworks.com Website · JustworksOperational
  • Justworks Time Tracking Website · Justworks Time TrackingOperational
  • Justworks Payroll Platform · Justworks PayrollOperational
  • Justworks Platform · JustworksOperational
  • Justworks Time Tracking Platform · Justworks Time TrackingOperational
  • Justworks Mobile App · JustworksOperational
  • Justworks Time Tracking Mobile App · Justworks Time TrackingOperational
  • 24/7 SupportOperational
  • Multi-factor AuthenticationOperational
Reported uptime
99.97%
From published incidents, 89 of 90 days covered
Published incidents
5
Active in the last 90 days
Days affected
5
Out of the last 90, any severity
Last incident
22 d ago
Started Oct 20, 15:10 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

October 2026

  1. Trainings are Currently Unavailable

    Degraded · Oct 20, 15:10 UTC · Justworks Platform

    53 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. We are experiencing an issue with our platform

    Degraded · Aug 31, 13:56 UTC · Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform +3

    44 min

    Official (opens in a new tab)

    Resolved

  2. We are experiencing an issue with our platform

    Major outage · Aug 21, 14:30 UTC · Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform +3

    26 min

    Official (opens in a new tab)

    Resolved

  3. We are experiencing an issue with our platform

    Partial outage · Aug 18, 15:02 UTC · Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform +5

    13 min

    Official (opens in a new tab)

    Resolved

  4. We are experiencing an issue with our platform

    Major outage · Aug 14, 21:28 UTC · Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform +3

    5 min

    Official (opens in a new tab)

    Resolved

  5. Intermittent Platform Issues

    Partial outage · Aug 12, 17:01 UTC · Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform +3

    9 min

    Official (opens in a new tab)

    Resolved

  6. Degraded performance across applications

    Degraded · Aug 12, 15:51 UTC · Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform +3

    4 min

    Official (opens in a new tab)

    Resolved

  7. Degraded performance across app

    Degraded · Aug 6, 14:39 UTC · Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform +5

    26 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. We are experiencing an issue with our phone system

    Partial outage · Jul 30, 15:07 UTC · 24/7 Support

    33 min

    Official (opens in a new tab)

    Resolved

  2. We are experiencing issues with our Compliance Training features

    Partial outage · Jul 9, 16:37 UTC · Justworks Payroll Platform, Justworks Platform

    4 h 20 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. We are experiencing an issue with our phone support services

    Partial outage · Jun 29, 23:42 UTC · 24/7 Support

    13 h 42 min

    Official (opens in a new tab)

    Resolved

  2. Customers are currently unable to access their Justworks accounts

    Partial outage · Jun 17, 15:01 UTC · Justworks Payroll Platform, Justworks Platform

    43 min

    Official (opens in a new tab)

    Resolved

  3. We are experiencing an issue with our phone support services

    Major outage · Jun 5, 14:02 UTC · 24/7 Support

    3 h 47 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. Customers are currently unable to access their Justworks accounts

    Partial outage · May 5, 14:56 UTC · Justworks Payroll Platform, Justworks Platform

    1 h 29 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. Justworks Payroll customers are unable to access their accounts

    Partial outage · Mar 12, 02:07 UTC · Justworks Payroll Platform

    54 min

    Official (opens in a new tab)

    Resolved

February 2026

  1. We are investigating an issue with customers being able to access portions of Justworks

    Partial outage · Feb 18, 17:34 UTC · Justworks Payroll Platform, Justworks Platform

    4 h 41 min

    Official (opens in a new tab)

    Resolved

  2. We are experiencing issues with our Employer of Record services

    Degraded · Feb 12, 20:39 UTC · Justworks Platform

    38 min

    Official (opens in a new tab)

    Resolved

  3. We are investigating an issue with customers being able to access portions of Justworks

    Partial outage · Feb 10, 21:32 UTC · Justworks Platform

    47 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. We are investigating an issue with customers being able to access Justworks

    Major outage · Jan 31, 17:53 UTC · Justworks Payroll Platform, Justworks Platform

    20 min

    Official (opens in a new tab)

    Resolved

  2. Customers are not able to access their Justworks accounts

    Major outage · Jan 30, 01:09 UTC · Justworks Payroll Platform, Justworks Platform

    1 h 27 min

    Official (opens in a new tab)

    Resolved

  3. We are experiencing issues with various parts of our platform.

    Partial outage · Jan 12, 22:47 UTC · Justworks Payroll Platform, Justworks Platform

    47 min

    Official (opens in a new tab)

    Resolved

  4. We are experiencing an issue with our phone support services

    Partial outage · Jan 6, 23:45 UTC · 24/7 Support

    3 h 48 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. We are investigating an issue with customers being able to access various features

    Partial outage · Dec 10, 20:36 UTC · Justworks Payroll Platform, Justworks Platform

    22 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. We are experiencing degraded services for parts of our product

    Degraded · Nov 25, 21:31 UTC · Justworks Platform

    35 min

    Official (opens in a new tab)

    Resolved

  2. We are experiencing an issue with our platform and we're currently down

    Major outage · Nov 24, 15:39 UTC · Justworks Platform

    57 min

    Official (opens in a new tab)

    Resolved

  3. We are experiencing an issue with our website

    Partial outage · Nov 18, 14:07 UTC · Justworks.com Website

    4 h 50 min

    Official (opens in a new tab)

    Resolved

  4. We are experiencing an issue with our Timecards feature

    Degraded · Nov 17, 19:21 UTC · Justworks Platform, Justworks Time Tracking Platform

    3 h 12 min

    Official (opens in a new tab)

    Resolved

  5. Slow Response Times

    Degraded · Nov 4, 13:30 UTC · Justworks Platform

    57 min

    Official (opens in a new tab)

    Resolved

October 2025

  1. We are experiencing an issue with our phone support services

    Degraded · Oct 20, 14:30 UTC · 24/7 Support

    21 h 44 min

    Official (opens in a new tab)

    Resolved

  2. We are experiencing some issues with parts of our product not loading

    Degraded · Oct 20, 14:09 UTC · Justworks Platform

    22 h 5 min

    Official (opens in a new tab)

    Resolved

  3. We are experiencing intermittent issues with various portions of our application

    Degraded · Oct 14, 13:15 UTC · Justworks Platform, Justworks Mobile App

    8 h 5 min

    Official (opens in a new tab)

    Resolved

September 2025

  1. We are experiencing an issue with payroll forecasts loading

    Degraded · Sep 26, 13:02 UTC · Justworks Platform

    1 h 31 min

    Official (opens in a new tab)

    Resolved

  2. We are experiencing an issue with our phone support services

    Partial outage · Sep 5, 20:11 UTC · 24/7 Support

    1 h 36 min

    Official (opens in a new tab)

    Resolved

August 2025

  1. We are experiencing some issues with our load times

    Degraded · Aug 21, 19:16 UTC · Justworks.com Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform

    51 min

    Official (opens in a new tab)

    Resolved

  2. We are experiencing an issue with our platform and sections are not loading

    Partial outage · Aug 15, 19:13 UTC · Justworks Payroll Platform, Justworks Platform

    27 min

    Official (opens in a new tab)

    Resolved

July 2025

  1. We are experiencing an issue with our phone support services

    Partial outage · Jul 9, 22:17 UTC · 24/7 Support

    1 h 1 min

    Official (opens in a new tab)

    Resolved

June 2025

  1. We are experiencing an issue with our phone support services

    Notice · Jun 12, 19:00 UTC · 24/7 Support

    1 h 55 min

    Official (opens in a new tab)

    Resolved

May 2025

  1. We are investigating an issue with customers being able to access Justworks

    Partial outage · May 15, 15:44 UTC · Justworks Platform

    13 min

    Official (opens in a new tab)

    Resolved

  2. Customers are currently unable to access their Justworks accounts

    Major outage · May 8, 23:13 UTC · Justworks Platform

    2 h 22 min

    Official (opens in a new tab)

    Resolved

April 2025

  1. Customers are currently unable to complete open enrollment for medical, dental, and vision plans

    Degraded · Apr 3, 22:07 UTC · Justworks Platform

    2 h 37 min

    Official (opens in a new tab)

    Resolved

February 2025

  1. Justworks PEO is currently down and offline

    Notice · Feb 3, 18:53 UTC · Justworks Platform, Justworks Mobile App

    5 h 8 min

    Official (opens in a new tab)

    Resolved

October 2024

  1. Justworks Time Tracking is Offline

    Major outage · Oct 23, 22:14 UTC · Justworks Time Tracking Platform, Justworks Time Tracking Mobile App

    25 min

    Official (opens in a new tab)

    Resolved

  2. Justworks Time Tracking is Offline

    Major outage · Oct 23, 18:15 UTC · Justworks Time Tracking Platform

    1 h 7 min

    Official (opens in a new tab)

    Resolved

  3. Impact to service due to Hurricane Milton

    Degraded · Oct 9, 13:01 UTC · 24/7 Support

    5 d 2 h

    Official (opens in a new tab)

    Resolved

September 2024

  1. Hurricane Helene

    Degraded · Sep 27, 13:02 UTC · 24/7 Support

    8 h 49 min

    Official (opens in a new tab)

    Resolved

  2. Investigating reports of users being unable to login

    Notice · Sep 17, 17:16 UTC · Justworks Platform

    3 h 1 min

    Official (opens in a new tab)

    Resolved

August 2024

  1. We are experiencing some issues with our product

    Degraded · Aug 30, 18:09 UTC · Justworks Platform

    4 h 7 min

    Official (opens in a new tab)

    Resolved

May 2024

  1. We are experiencing an issue with customers being able to view their I-9s

    Degraded · May 2, 20:25 UTC · Justworks Platform

    1 h 40 min

    Official (opens in a new tab)

    Resolved

April 2024

  1. Inbound and Outbound calls Degraded performance

    Degraded · Apr 22, 14:58 UTC · 24/7 Support

    2 h 12 min

    Official (opens in a new tab)

    Resolved

March 2024

  1. We are currently experiencing issues with several features in the Justworks product

    Partial outage · Mar 15, 14:02 UTC · Justworks Platform, Justworks Time Tracking Platform

    4 h 13 min

    Official (opens in a new tab)

    Resolved