Vendor reports: operationalResolved · vendor status “resolved”Official status API

Investigating reports of users being unable to login

Reported by Justworks · HR, Finance & Ops · source last read 15 min ago

Official source (opens in a new tab)
Vendor start
Sep 17, 2024, 17:16 UTC
Vendor's clock
Resolved
Sep 17, 2024, 20:17 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
3 h 1 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Justworks reports operational: "Investigating reports of users being unable to login".[E1, E2]
  • The vendor marked it resolved at 2024-09-17 20:17 UTC.[E3, E7]

Affected products and regions

  • Components: Justworks Platform.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2024-09-17 20:17 UTC · summary s1, evidence 97bfa699c869bc93

Evidence (7)
  1. E1Justworks reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Investigating reports of users being unable to login". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2024-09-17 17:16 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Justworks Platform. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2024-09-17 20:17 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Justworks Platform

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Justworks is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Sep 17, 2024, 17:16 UTCVendor-reported startVendor time
  2. Sep 17, 2024, 20:17 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.