Vendor reports: partial outageResolved · vendor status “resolved”Official status API

We are investigating an issue with customers being able to access various features

Reported by Justworks · HR, Finance & Ops · source last read just now

Official source (opens in a new tab)
Vendor start
Dec 10, 2025, 20:36 UTC
Vendor's clock
Resolved
Dec 10, 2025, 20:59 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
22 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Justworks reports partial outage: "We are investigating an issue with customers being able to access various features".[E1, E2]
  • The vendor marked it resolved at 2025-12-10 20:59 UTC.[E3, E7]

Affected products and regions

  • Components: Justworks Payroll Platform, Justworks Platform.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-12-10 20:59 UTC · summary s1, evidence 50293e778f303399

Evidence (7)
  1. E1Justworks reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "We are investigating an issue with customers being able to access various features". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-12-10 20:36 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Justworks Payroll Platform, Justworks Platform. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-12-10 20:59 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Justworks Payroll Platform, Justworks Platform

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Justworks is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Dec 10, 2025, 20:36 UTCVendor-reported startVendor time
  2. Dec 10, 2025, 20:59 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.