Vendor reports: partial outageResolved · vendor status “postmortem”Official status API

[Medium] Issues with File Requests

Reported by Box · Productivity & Collaboration · source last read just now

Official source (opens in a new tab)
Vendor start
Jul 23, 2026, 09:45 UTC
Vendor's clock
Resolved
Jul 23, 2026, 11:42 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
1 h 56 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Box reports partial outage: "[Medium] Issues with File Requests".[E1, E2]
  • The vendor marked it resolved at 2026-07-23 11:42 UTC.[E3, E7]

Affected products and regions

  • Components: Sharing (Shared Links).[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-07-23 11:42 UTC · summary s1, evidence 94572ee93b79851b

Evidence (7)
  1. E1Box reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "[Medium] Issues with File Requests". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "postmortem". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-07-23 09:45 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Sharing (Shared Links). (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-07-23 11:42 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Sharing (Shared Links)

The vendor's feed gives no region for this incident. It is not assumed to be global.

Potential relevance

Box is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jul 23, 2026, 09:45 UTCVendor-reported startVendor time
  2. Jul 23, 2026, 11:42 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.