Bill.com

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 4 min ago

Reported uptime
100%
From published incidents, 89 of 90 days covered
Published incidents
0
Active in the last 90 days
Days affected
0
Out of the last 90, any severity
Last incident
246 d ago
Started Mar 9, 19:02 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

0

None matched in NVD.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

1

Linked to the official write-ups.

Incident timeline

April 2026

  1. INC-1723 - Login and application disruption

    Notice · Apr 15, 16:53 UTC

    Official (opens in a new tab)

    Resolved

March 2026

  1. INC-1644 - Intermittent login issues

    Partial outage · Mar 9, 19:02 UTC

    1 h 40 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. INC-1492 - Application Unavailable

    Notice · Nov 18, 14:02 UTC

    9 h 17 min

    Official (opens in a new tab)

    Resolved

May 2025

  1. INC-1241 Overview Page On International Receivables Accounts Unavailable

    Degraded · May 31, 06:26 UTC

    1 h 4 min

    Official (opens in a new tab)

    Resolved

November 2024

  1. INC-868 - Service Disruption

    Notice · Nov 8, 05:03 UTC

    12 h 0 min

    Official (opens in a new tab)

    Resolved

May 2024

  1. INC-719 - Users seeing blank screen on login

    Major outage · May 20, 13:55 UTC

    4 h 20 min

    Official (opens in a new tab)

    Resolved

September 2023

  1. Incident 363 - Intermittent issues with loading and slowness

    Degraded · Sep 5, 23:52 UTC

    1 d 23 h

    Official (opens in a new tab)

    Resolved

July 2023

  1. SRE-11362 - Users may encounter spinner when accessing login page

    Partial outage · Jul 19, 06:22 UTC

    12 h 44 min

    Official (opens in a new tab)

    Resolved

May 2023

  1. INFRA-12311 - Intermittent login slowness into application

    Notice · May 18, 21:57 UTC

    17 h 33 min

    Official (opens in a new tab)

    Resolved

December 2022

  1. TECHOPS-59568 - BILL front page can fail to load

    Notice · Dec 9, 20:21 UTC

    6 h 38 min

    Official (opens in a new tab)

    Resolved

September 2022

  1. SRE-7816 - Increase in service load affecting Multi Factor Authentication

    Partial outage · Sep 28, 17:25 UTC

    1 d 1 h

    Official (opens in a new tab)

    Resolved

August 2022

  1. TECHOPS-58927 - Intermittent issues with loading and slowness

    Notice · Aug 30, 23:04 UTC

    16 h 48 min

    Official (opens in a new tab)

    Resolved

  2. PNEO-44682 - Some users unable to receive verification code

    Notice · Aug 24, 18:24 UTC

    1 d 1 h

    Official (opens in a new tab)

    Resolved

April 2022

  1. SRE-4530 - Site slowness

    Degraded · Apr 4, 18:18 UTC

    23 h 31 min

    Official (opens in a new tab)

    Resolved

March 2022

  1. SRE-3971 - Main Bill.com Landing Page Not Loading

    Partial outage · Mar 2, 14:46 UTC

    7 h 45 min

    Official (opens in a new tab)

    Resolved

February 2022

  1. SRE-3759 - Account access unavailable for a subset of users

    Partial outage · Feb 22, 22:06 UTC

    3 h 14 min

    Official (opens in a new tab)

    Resolved

December 2021

  1. SRE-2731 - Application and Support connectivity issues

    Notice · Dec 15, 16:39 UTC

    Official (opens in a new tab)

    Resolved

November 2021

  1. INFRA-849 - Site Slowness

    Degraded · Nov 8, 19:03 UTC

    1 d 3 h

    Official (opens in a new tab)

    Resolved

October 2021

  1. TECHOPS-55362 - Site unavailable for some users

    Notice · Oct 20, 01:41 UTC

    19 h 52 min

    Official (opens in a new tab)

    Resolved

August 2021

  1. TECHOPS-52594 - Site briefly unavailable

    Partial outage · Aug 5, 18:48 UTC

    4 h 15 min

    Official (opens in a new tab)

    Resolved

July 2021

  1. SRE-1078 - Support site is not available

    Major outage · Jul 31, 01:58 UTC

    12 h 31 min

    Official (opens in a new tab)

    Resolved

June 2021

  1. TECHOPS-50561 - Chat Support Unavailable

    Degraded · Jun 10, 23:25 UTC

    5 h 34 min

    Official (opens in a new tab)

    Resolved

  2. TECHOPS-50418 - Login Failing

    Major outage · Jun 8, 10:56 UTC

    5 h 39 min

    Official (opens in a new tab)

    Resolved

May 2021

  1. TECHOPS-49370 - Site Unavailable

    Major outage · May 14, 07:21 UTC

    2 h 17 min

    Official (opens in a new tab)

    Resolved

March 2021

  1. TECHOPS-45953 - Intermittent issues loading Login page

    Partial outage · Mar 11, 00:12 UTC

    2 h 48 min

    Official (opens in a new tab)

    Resolved

February 2021

  1. Site is Unavailable

    Major outage · Feb 25, 06:51 UTC

    3 h 15 min

    Official (opens in a new tab)

    Resolved

November 2020

  1. TECHOPS-41435 - Site Unavailable

    Partial outage · Nov 10, 18:38 UTC

    Official (opens in a new tab)

    Resolved

October 2020

  1. Site Slowness

    Degraded · Oct 14, 15:56 UTC

    11 h 5 min

    Official (opens in a new tab)

    Resolved

August 2020

  1. Bill.com login screen is not loading

    Degraded · Aug 28, 23:29 UTC

    40 min

    Official (opens in a new tab)

    Resolved

  2. www.bill.com is not loading.

    Degraded · Aug 26, 19:03 UTC

    11 h 56 min

    Official (opens in a new tab)

    Resolved

  3. TECHOPS-38287 - Email notifications not being received for Outlook users

    Degraded · Aug 18, 17:09 UTC

    3 d 12 h

    Official (opens in a new tab)

    Resolved

June 2020

  1. TECHOPS-36339 - Intacct sync failing with time out errors

    Degraded · Jun 23, 23:12 UTC

    17 min

    Official (opens in a new tab)

    Resolved

  2. TECHOPS-36212 - Brief Site Outage

    Partial outage · Jun 19, 22:35 UTC

    1 h 6 min

    RCA published (opens in a new tab)

    Postmortem

May 2020

  1. 5/8 - Production Deploy (May Release)

    Notice · May 20, 22:13 UTC

    Official (opens in a new tab)

    Resolved

  2. 4/24 - Production Database Maintenance

    Notice · May 20, 22:12 UTC

    Official (opens in a new tab)

    Resolved

  3. 4/10 - Production Deploy (April Release)

    Notice · May 20, 22:11 UTC

    Official (opens in a new tab)

    Resolved

  4. 3/6 - Production Deploy (March Release)

    Notice · May 20, 22:11 UTC

    Official (opens in a new tab)

    Resolved

  5. 3/2 - Production Database Maintenance

    Notice · May 20, 22:10 UTC

    Official (opens in a new tab)

    Resolved

  6. 2/7 - Production Deploy (February Release)

    Notice · May 20, 22:09 UTC

    Official (opens in a new tab)

    Resolved

  7. 1/17 - Production Database Maintenance

    Notice · May 20, 22:07 UTC

    Official (opens in a new tab)

    Resolved

  8. Site Slowness

    Notice · May 16, 00:27 UTC

    Official (opens in a new tab)

    Resolved

  9. Site Slow Response Times

    Notice · May 16, 00:20 UTC

    Official (opens in a new tab)

    Resolved