Vendor reports: operationalResolved · vendor status “resolved”Official status API

1/17 - Production Database Maintenance

Reported by Bill.com · HR, Finance & Ops · source last read 4 min ago

Official source (opens in a new tab)
Vendor start
May 20, 2020, 22:07 UTC
Vendor's clock
Resolved
Jan 18, 2020, 04:00 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
Not available
Needs both vendor times

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Bill.com reports operational: "1/17 - Production Database Maintenance".[E1, E2]
  • The vendor marked it resolved at 2020-01-18 04:00 UTC.[E3, E7]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Which components are affected: the vendor did not say.[E6]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence d3735f84571c8212

Evidence (8)
  1. E1Bill.com reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "1/17 - Production Database Maintenance". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2020-05-20 22:07 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6The vendor attached no components. (Statuswall)
  7. E7Vendor-reported resolution: 2020-01-18 04:00 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: not stated by the vendor

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Bill.com is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jan 18, 2020, 04:00 UTCVendor-reported resolutionVendor time
  2. May 20, 2020, 22:07 UTCVendor-reported startVendor time
  3. Nov 11, 2026, 02:11 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall
  4. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall