Aircall

Issues Making and Receiving Calls

Partial outage · Nov 3, 15:30 UTC

Increased Platform Errors

Partial outage · Oct 29, 21:12 UTC

Users with connectivity issues

Degraded · Oct 17, 16:23 UTC

Increased Error Rate

Partial outage · Oct 13, 15:38 UTC

Calling Issues

Partial outage · Oct 12, 09:29 UTC

Partner Integrations Not Receiving Call Events

Degraded · Oct 7, 01:20 UTC

Intermittent calls and SMS failures on a subset of French and Spanish numbers

Degraded · Oct 5, 11:59 UTC

Intermittent calls and SMS failures on a subset of French and Spanish numbers

Degraded · Oct 5, 09:32 UTC

Outbound calls from mobile Spanish numbers reaching an audio message.

Degraded · Oct 1, 16:02 UTC

Issues logging in to Aircall Workspace

Partial outage · Oct 1, 05:36 UTC

Outbound audio degradation for some SG customers

Partial outage · Sep 8, 05:50 UTC

Increased Platform Errors

Degraded · Sep 3, 21:59 UTC

Delayed MMS delivery confirmation for some customers

Degraded · Sep 1, 18:43 UTC

Users stuck on call status

Degraded · Aug 26, 18:30 UTC

Inbound issues impacting some Mexico phone numbers

Degraded · Aug 25, 21:16 UTC

Issues calling German numbers

Degraded · Aug 11, 12:08 UTC

French eSIM numbers unreachable

Partial outage · Aug 11, 10:05 UTC

AI Agents not reading Knowledge Base

Degraded · Aug 5, 16:48 UTC

Login issues in GB and CH

Partial outage · Jul 30, 08:18 UTC

Analytics High Loading time

Degraded · Jul 28, 14:34 UTC

Delay logging call/activity events to integrations

Degraded · Jul 20, 14:27 UTC

Delay logging call/activity events to integrations

Degraded · Jul 17, 11:45 UTC

Errors saving E911 emergency location for some customers

Degraded · Jul 15, 15:43 UTC

Users Stuck in Calls

Degraded · Jul 13, 13:20 UTC

Analytics Dashboards Slow Loading

Degraded · Jul 9, 07:46 UTC

Duplicate Inbound Call Attempts - UK Carrier

Degraded · Jul 2, 09:27 UTC

Duplicate Inbound Call Attempts - UK Carrier

Degraded · Jul 1, 10:44 UTC

Analytics Dashboards Not Loading

Partial outage · Jun 19, 10:43 UTC

SMS Delivery Delays in France and Spain

Degraded · Jun 10, 06:52 UTC

Dashboard Performance Issues

Degraded · Jun 4, 07:04 UTC

Aircall Workspace In-Call Controls Intermittently Unresponsive

Notice · May 29, 06:14 UTC

Issues with phone calls impacting Mexico phone numbers

Degraded · May 28, 19:22 UTC

Workspace App - Error loading conversations

Partial outage · May 19, 15:48 UTC

Issue on inbound/outbound calls

Notice · May 15, 05:15 UTC

Calls Not Ringing iOS Mobile App

Degraded · May 1, 09:32 UTC

Inbound Call Issues impacting French and Spanish Numbers

Degraded · Apr 29, 14:35 UTC

Degraded Service for Outbound Calls to Chile

Notice · Apr 21, 21:26 UTC

Aircall Analytics Performance

Partial outage · Apr 14, 15:24 UTC

Call dropping in Germany

Degraded · Mar 31, 10:24 UTC

SMS and MMS delivery issues

Degraded · Feb 13, 20:32 UTC

Loading Issues

Degraded · Feb 4, 15:55 UTC

Issue with Spain telco providers

Degraded · Jan 22, 11:43 UTC

Issues with Login

Partial outage · Jan 19, 07:48 UTC

Authentication issue, showing something went wrong

Degraded · Jan 15, 08:31 UTC

Calls dropping and quality issues

Degraded · Dec 22, 07:56 UTC

Public API returning 500 error

Degraded · Dec 17, 10:27 UTC

Aircall Support Portal unavailable

Major outage · Dec 5, 08:57 UTC

Agent experience degraded

Degraded · Nov 13, 13:59 UTC

Salesforce Integration - Calls not logging in Salesforce

Degraded · Nov 10, 16:04 UTC

Delay updating User status

Degraded · Oct 31, 08:50 UTC