Vendor reports: degradedResolved · vendor status “resolved”Official status API

Delay logging call/activity events to integrations

Reported by Aircall · Communication & Messaging · source last read just now

Official source (opens in a new tab)
Vendor start
Jul 17, 2026, 11:45 UTC
Vendor's clock
Resolved
Jul 17, 2026, 14:51 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
3 h 6 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Aircall reports degraded: "Delay logging call/activity events to integrations".[E1, E2]
  • The vendor marked it resolved at 2026-07-17 14:51 UTC.[E3, E7]

Affected products and regions

  • Components: Hubspot Integration, Salesforce Integration, Zendesk Integration, Other Integrations.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-07-17 14:51 UTC · summary s1, evidence 3aecb1a8fdc65f6b

Evidence (7)
  1. E1Aircall reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Delay logging call/activity events to integrations". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-07-17 11:45 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Hubspot Integration, Salesforce Integration, Zendesk Integration, Other Integrations. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-07-17 14:51 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Hubspot Integration, Salesforce Integration, Zendesk Integration, Other Integrations

The vendor's feed gives no region for this incident. It is not assumed to be global.

Potential relevance

Aircall is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jul 17, 2026, 11:45 UTCVendor-reported startVendor time
  2. Jul 17, 2026, 14:51 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.