Sigma Computing

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 2 min ago

Components

Sigma Computing reports all 13 components operational. As listed on its status page, read 2 min ago.

  • Sigma - GCP (US) · GCPOperational
  • Sigma - AWS (US) · AWSOperational
  • Sigma - Azure (US) · AzureOperational
  • Sigma - AWS (Europe) · AWSOperational
  • Sigma - Azure (Europe) · AzureOperational
  • Sigma - GCP (UK) · GCPOperational
  • Sigma - AWS (APAC Australia) · AWSOperational
  • Sigma - Azure (Canada) · AzureOperational
  • Sigma - GCP (KSA) · GCPOperational
  • Sigma - AWS (Canada) · AWSOperational
  • Sigma - Azure (UK) · AzureOperational
  • Sigma - AWS (UK) · AWSOperational
  • Sigma - Azure (Australia) · AzureOperational
Reported uptime
99.83%
From published incidents, 89 of 90 days covered
Published incidents
5
Active in the last 90 days
Days affected
5
Out of the last 90, any severity
Last incident
4 d ago
Started Nov 7, 00:21 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

0

None matched in NVD.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

14

Linked to the official write-ups.

Incident timeline

November 2026

  1. Degraded performance in AWS US-WEST-2 hosted organizations

    Degraded · Nov 7, 00:21 UTC · Sigma - AWS (US)

    1 h 2 min

    Official (opens in a new tab)

    Resolved

  2. Service degradation in GCP-US-hosted organizations

    Notice · Nov 5, 03:17 UTC

    5 h 43 min

    Official (opens in a new tab)

    Resolved

October 2026

  1. Service Degradation for writeback functionality on Databricks connections

    Partial outage · Oct 12, 15:11 UTC

    3 h 6 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. Export Failures Incident

    Partial outage · Sep 26, 15:25 UTC · Sigma - GCP (US), Sigma - AWS (US), Sigma - Azure (US), Sigma - AWS (Canada)

    46 min

    Official (opens in a new tab)

    Resolved

  2. Unable to change email message in scheduled exports inside Sigma reports

    Notice · Sep 21, 16:34 UTC

    1 h 55 min

    Official (opens in a new tab)

    Resolved

  3. Databricks Azure East US query timeout

    Partial outage · Sep 14, 19:31 UTC · Sigma - Azure (US)

    3 h 21 min

    Official (opens in a new tab)

    Resolved

  4. Input Table Edits Failing if customer updated warehouse connection

    Notice · Sep 10, 22:43 UTC

    23 h 18 min

    Official (opens in a new tab)

    Resolved

  5. Scheduled Materialization and Export Failures

    Notice · Sep 2, 13:37 UTC · Sigma - AWS (US), Sigma - Azure (US)

    Official (opens in a new tab)

    Resolved

  6. Widespread failures are preventing Sigma from loading for GCP-hosted organizations.

    Major outage · Sep 1, 15:34 UTC · Sigma - GCP (US)

    1 h 20 min

    RCA published (opens in a new tab)

    Postmortem

  7. Exports displayed number and date columns as text in Excel and Google Sheets

    Notice · Sep 1, 04:00 UTC

    Official (opens in a new tab)

    Resolved

August 2026

  1. Delayed audit logs and usage data in AWS US West

    Notice · Aug 10, 18:37 UTC · Sigma - AWS (US)

    22 h 55 min

    Official (opens in a new tab)

    Resolved

  2. Materialization cleanup delayed for Sigma users on AWS US-West-2

    Notice · Aug 4, 23:58 UTC · Sigma - AWS (US)

    3 h 21 min

    Official (opens in a new tab)

    Resolved

  3. Workbooks containing Snowflake Semantic Views fail to load

    Notice · Aug 4, 10:37 UTC

    34 min

    Official (opens in a new tab)

    Resolved

  4. Query Timeouts for Snowflake Connections

    Notice · Aug 3, 14:55 UTC

    3 h 13 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. Scheduled exports and materializations are delayed

    Degraded · Jun 24, 13:30 UTC · Sigma - AWS (US)

    6 h 5 min

    RCA published (opens in a new tab)

    Postmortem

  2. High errors showing being displayed in workbooks

    Degraded · Jun 22, 18:11 UTC · Sigma - AWS (US)

    41 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. Errors on pivot table export

    Notice · May 15, 01:21 UTC

    12 h 29 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Permission Denied Errors on Elements Sourced from Custom SQL Tables

    Notice · Apr 8, 23:30 UTC

    9 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. Experiencing issues with Google sheets Integration

    Notice · Mar 31, 21:08 UTC

    6 h 22 min

    Official (opens in a new tab)

    Resolved

  2. Issue with Burst email exports are resolved

    Partial outage · Mar 5, 10:10 UTC

    4 d 7 h

    RCA published (opens in a new tab)

    Postmortem

January 2026

  1. Chat Support experiencing 3rd party outage

    Partial outage · Jan 9, 20:33 UTC

    1 h 49 min

    Official (opens in a new tab)

    Resolved

  2. Scheduled Backend Tasks not running on AWS US

    Partial outage · Jan 5, 21:38 UTC · Sigma - AWS (US)

    1 h 56 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. Degraded performance on PDF Exports

    Degraded · Dec 11, 16:21 UTC · Sigma - GCP (US), Sigma - AWS (US)

    1 h 56 min

    RCA published (opens in a new tab)

    Postmortem

  2. Sigma Service Disruption Due to Cloudflare Incident

    Notice · Dec 5, 16:07 UTC

    Official (opens in a new tab)

    Resolved

October 2025

  1. Service disruption affecting Azure-hosted customers

    Degraded · Oct 29, 16:57 UTC · Sigma - Azure (US), Sigma - Azure (Europe), Sigma - Azure (Canada), Sigma - Azure (UK)

    5 h 31 min

    Official (opens in a new tab)

    Resolved

  2. Error rates and latencies in the AWS US-EAST-1 Region impacting third party services

    Notice · Oct 20, 12:22 UTC

    Official (opens in a new tab)

    Resolved

September 2025

  1. Outage affecting Sigma organizations hosted on Azure

    Notice · Sep 21, 02:56 UTC · Sigma - Azure (US), Sigma - Azure (Europe), Sigma - Azure (UK)

    3 h 41 min

    Official (opens in a new tab)

    Resolved

June 2025

  1. GCP Outage affecting Sigma organizations hosted on multiple cloud providers

    Partial outage · Jun 12, 18:58 UTC · Sigma - GCP (US), Sigma - AWS (US), Sigma - Azure (US), Sigma - AWS (Europe) +4

    2 h 27 min

    Official (opens in a new tab)

    Resolved

January 2025

  1. 404 Not Found error trying to log-in to Sigma in Europe/UK

    Notice · Jan 29, 09:54 UTC

    6 h 25 min

    Official (opens in a new tab)

    Resolved

December 2024

  1. Errored Elements in Workbooks

    Notice · Dec 17, 22:26 UTC

    Official (opens in a new tab)

    Resolved

September 2024

  1. Unable to Publish Workbooks

    Notice · Sep 12, 13:36 UTC

    Official (opens in a new tab)

    Resolved

  2. Snowflake tables not loading on AWS US West 2

    Partial outage · Sep 4, 14:57 UTC · Sigma - AWS (US)

    53 min

    Official (opens in a new tab)

    Resolved

May 2024

  1. Users Unable To Contact Live Chat Support

    Partial outage · May 29, 15:17 UTC

    2 h 6 min

    Official (opens in a new tab)

    Resolved

  2. Issues with production services accessing databases on Sigma AWS

    Notice · May 21, 18:51 UTC · Sigma - AWS (US)

    Official (opens in a new tab)

    Resolved

February 2024

  1. Outage affecting Sigma organizations hosted on GCP

    Major outage · Feb 22, 19:30 UTC · Sigma - GCP (US)

    52 min

    Official (opens in a new tab)

    Resolved

January 2024

  1. Search not returning results on AWS West

    Notice · Jan 22, 16:37 UTC · Sigma - AWS (US)

    Official (opens in a new tab)

    Resolved

November 2023

  1. Sigma organizations hosted on AWS US are not loading

    Major outage · Nov 8, 20:53 UTC · Sigma - AWS (US)

    1 h 0 min

    Official (opens in a new tab)

    Resolved

October 2023

  1. Users Unable To Contact Live Chat Support

    Degraded · Oct 12, 14:49 UTC

    1 h 15 min

    Official (opens in a new tab)

    Resolved

  2. Users unable to enter edits to Workbooks

    Partial outage · Oct 6, 20:27 UTC

    RCA published (opens in a new tab)

    Postmortem

  3. Query failures for select organizations connected to Snowflake

    Major outage · Oct 3, 13:41 UTC · Sigma - GCP (US), Sigma - AWS (US)

    5 h 7 min

    RCA published (opens in a new tab)

    Postmortem

September 2023

  1. Missing search results from last 3 months affecting all Sigma deployments except AWS Canada

    Degraded · Sep 30, 00:14 UTC

    RCA published (opens in a new tab)

    Postmortem

  2. Unable to login and load workbooks for Sigma AWS US

    Major outage · Sep 14, 18:12 UTC · Sigma - AWS (US)

    2 h 7 min

    Official (opens in a new tab)

    Resolved

  3. Workbooks not loading for Sigma users on AWS Snowflake

    Partial outage · Sep 14, 14:41 UTC · Sigma - AWS (US), Sigma - AWS (Europe)

    2 h 43 min

    RCA published (opens in a new tab)

    Postmortem

  4. Workbooks cannot be opened for all Azure-hosted orgs

    Major outage · Sep 6, 20:56 UTC · Sigma - Azure (US)

    1 d 0 h

    RCA published (opens in a new tab)

    Postmortem

  5. Materialization failures impacting GCP cloud-hosted orgs

    Partial outage · Sep 6, 20:24 UTC · Sigma - GCP (US)

    53 min

    RCA published (opens in a new tab)

    Postmortem

August 2023

  1. Snowflake Tables Showing No data within Sigma but have a non-zero Row Count in Summary and Sigma SQL returns rows in Snowflake.

    Notice · Aug 30, 00:08 UTC · Sigma - GCP (US), Sigma - AWS (US), Sigma - Azure (US), Sigma - AWS (Europe) +1

    1 d 17 h

    RCA published (opens in a new tab)

    Postmortem

  2. Errors in exports and existing workbooks on Sigma Azure

    Degraded · Aug 24, 14:16 UTC · Sigma - GCP (US), Sigma - AWS (US), Sigma - Azure (US), Sigma - AWS (Europe) +1

    11 h 36 min

    RCA published (opens in a new tab)

    Postmortem

  3. Incorrect timestamps returned from warehouse for some customers

    Partial outage · Aug 14, 17:34 UTC

    RCA published (opens in a new tab)

    Postmortem

  4. Exports with Color Conditional Formatting of "None" Failing

    Partial outage · Aug 14, 14:52 UTC · Sigma - GCP (US), Sigma - AWS (US), Sigma - AWS (Europe), Sigma - AWS (Canada)

    2 h 15 min

    RCA published (opens in a new tab)

    Postmortem

July 2023

  1. Databricks "execute statement request" errors

    Notice · Jul 31, 18:22 UTC

    Official (opens in a new tab)

    Resolved