Scale AI

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 4 min ago

Components

Scale AI reports all 10 components operational. As listed on its status page, read 4 min ago.

  • APIOperational
  • Commercial Web Application · DonovanOperational
  • PlatformOperational
  • Web ApplicationOperational
  • Quality AssuranceOperational
  • Document AIOperational
  • NucleusOperational
  • SpellbookOperational
  • Catalog ForgeOperational
  • Catalog ExplorerOperational
Reported uptime
100%
From published incidents, 89 of 90 days covered
Published incidents
0
Active in the last 90 days
Days affected
0
Out of the last 90, any severity
Last incident
673 d ago
Started Jan 6, 19:34 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

January 2025

  1. Degraded performance

    Partial outage · Jan 6, 19:34 UTC · API, Platform, Web Application

    2 h 37 min

    Official (opens in a new tab)

    Resolved

April 2024

  1. Site Outage

    Degraded · Apr 26, 19:24 UTC · API, Platform, Web Application

    36 min

    Official (opens in a new tab)

    Resolved

March 2024

  1. Nucleus Degraded Performance

    Degraded · Mar 19, 10:08 UTC · Nucleus

    3 h 14 min

    Official (opens in a new tab)

    Resolved

January 2024

  1. Cloudflare Outage

    Major outage · Jan 15, 19:54 UTC · Commercial Web Application

    6 h 19 min

    Official (opens in a new tab)

    Resolved

November 2023

  1. Donovan Web Application Outage

    Major outage · Nov 20, 19:59 UTC · Commercial Web Application

    32 min

    Official (opens in a new tab)

    Resolved

October 2023

  1. Site Outage

    Notice · Oct 23, 19:29 UTC · API, Platform, Web Application, Quality Assurance +3

    1 h 9 min

    Official (opens in a new tab)

    Resolved

September 2023

  1. Elevated Error Rate

    Major outage · Sep 18, 18:35 UTC · API, Platform, Web Application, Quality Assurance +2

    23 h 15 min

    Official (opens in a new tab)

    Resolved

May 2023

  1. Spellbook Application Error

    Major outage · May 16, 23:12 UTC · Spellbook

    1 h 16 min

    Official (opens in a new tab)

    Resolved

April 2023

  1. Catalog Forge Platform Unresponsive

    Major outage · Apr 28, 14:26 UTC · Catalog Forge

    3 h 14 min

    Official (opens in a new tab)

    Resolved

March 2023

  1. ML Pod Startup Failures

    Notice · Mar 30, 14:30 UTC

    Official (opens in a new tab)

    Resolved

  2. Site Outage

    Major outage · Mar 11, 10:58 UTC · API, Platform, Web Application, Quality Assurance +2

    1 h 36 min

    Official (opens in a new tab)

    Resolved

  3. Elevated latencies

    Degraded · Mar 3, 23:59 UTC · API, Platform, Web Application, Quality Assurance +5

    1 h 42 min

    Official (opens in a new tab)

    Resolved

  4. Elevated API Error Rates

    Partial outage · Mar 3, 01:30 UTC · API, Platform, Web Application, Quality Assurance +2

    1 h 15 min

    Official (opens in a new tab)

    Resolved

January 2023

  1. Catalog Forge slow or unresponsive

    Partial outage · Jan 27, 19:31 UTC · Catalog Forge

    1 h 26 min

    Official (opens in a new tab)

    Resolved

December 2022

  1. ML Inference Failures

    Notice · Dec 29, 21:03 UTC

    Official (opens in a new tab)

    Resolved

  2. Degraded Site Performance

    Partial outage · Dec 29, 11:57 UTC · API, Platform, Web Application, Document AI +1

    12 h 36 min

    Official (opens in a new tab)

    Resolved

  3. Platform slow or unresponsive

    Major outage · Dec 1, 08:42 UTC · Platform

    3 h 45 min

    Official (opens in a new tab)

    Resolved

November 2022

  1. Platform Slow or Unresponsive

    Major outage · Nov 27, 13:24 UTC · API, Platform, Web Application, Quality Assurance +2

    45 min

    Official (opens in a new tab)

    Resolved

  2. Platform slow or unresponsive

    Partial outage · Nov 23, 17:04 UTC · API, Platform, Web Application, Quality Assurance +2

    1 h 10 min

    Official (opens in a new tab)

    Resolved

  3. Degraded performance

    Degraded · Nov 10, 13:38 UTC · API, Platform, Web Application, Quality Assurance +2

    5 h 23 min

    Official (opens in a new tab)

    Resolved

  4. Site Outage

    Major outage · Nov 5, 01:54 UTC · API, Platform, Web Application, Quality Assurance +2

    3 h 6 min

    Official (opens in a new tab)

    Resolved

  5. Site Outage

    Major outage · Nov 1, 00:22 UTC · API, Platform, Web Application, Quality Assurance +2

    1 h 28 min

    Official (opens in a new tab)

    Resolved

October 2022

  1. Error processing signed S3 attachment URLs

    Notice · Oct 14, 19:38 UTC

    Official (opens in a new tab)

    Resolved

  2. ML Infrastructure Latency Issues

    Major outage · Oct 13, 00:01 UTC · Document AI

    4 h 44 min

    Official (opens in a new tab)

    Resolved

  3. Site incident

    Partial outage · Oct 10, 17:20 UTC · API, Platform, Web Application

    2 h 3 min

    Official (opens in a new tab)

    Resolved

  4. Platform slow or unresponsive

    Partial outage · Oct 5, 14:55 UTC · API, Platform, Web Application, Quality Assurance +2

    1 h 15 min

    Official (opens in a new tab)

    Resolved

September 2022

  1. Platform Slow or Unresponsive

    Major outage · Sep 15, 22:24 UTC · Web Application

    4 min

    Official (opens in a new tab)

    Resolved

May 2022

  1. Platform Slow or Unresponsive

    Major outage · May 21, 00:50 UTC · API, Platform, Web Application, Quality Assurance +2

    50 min

    Official (opens in a new tab)

    Resolved

April 2022

  1. Increased site latency & error rate

    Major outage · Apr 22, 02:17 UTC · API, Platform, Web Application, Quality Assurance +2

    1 h 22 min

    Official (opens in a new tab)

    Resolved

  2. Platform Slow or Unresponsive

    Major outage · Apr 18, 17:57 UTC · API, Platform, Web Application, Quality Assurance +2

    1 h 23 min

    Official (opens in a new tab)

    Resolved

  3. Platform Slow or Unresponsive

    Major outage · Apr 15, 18:20 UTC · API, Platform, Web Application, Quality Assurance +2

    3 h 55 min

    Official (opens in a new tab)

    Resolved

  4. Platform Slow or Unresponsive

    Major outage · Apr 15, 01:35 UTC · API, Platform, Web Application, Quality Assurance +2

    1 h 25 min

    Official (opens in a new tab)

    Resolved

  5. Platform Slow or Unresponsive

    Major outage · Apr 4, 00:55 UTC · API, Platform, Web Application, Quality Assurance +2

    5 h 46 min

    Official (opens in a new tab)

    Resolved

March 2022

  1. Platform Slow or Unresponsive

    Partial outage · Mar 4, 22:00 UTC · Platform, Document AI

    1 h 52 min

    Official (opens in a new tab)

    Resolved

February 2022

  1. Platform Slow or Unresponsive

    Major outage · Feb 28, 19:00 UTC · API, Platform, Web Application, Quality Assurance +2

    3 h 49 min

    Official (opens in a new tab)

    Resolved

  2. Platform availability issues

    Major outage · Feb 15, 13:00 UTC · API, Platform, Web Application, Quality Assurance +2

    1 h 29 min

    Official (opens in a new tab)

    Resolved

  3. Platform availability issues

    Major outage · Feb 11, 21:00 UTC · API, Platform, Web Application, Quality Assurance +2

    45 min

    Official (opens in a new tab)

    Resolved

January 2022

  1. Platform Outage

    Major outage · Jan 29, 00:20 UTC · API, Platform, Web Application, Quality Assurance +2

    37 min

    Official (opens in a new tab)

    Resolved

December 2021

  1. Elevated error rates & increased latency

    Partial outage · Dec 25, 14:09 UTC · API, Platform, Web Application, Quality Assurance +2

    40 min

    Official (opens in a new tab)

    Resolved

  2. Elevated error rates

    Partial outage · Dec 15, 10:12 UTC · API, Platform, Web Application, Quality Assurance +2

    2 h 2 min

    Official (opens in a new tab)

    Resolved

November 2021

  1. Platform Slow or Unresponsive

    Partial outage · Nov 13, 00:15 UTC · API, Platform, Web Application, Quality Assurance +2

    46 min

    Official (opens in a new tab)

    Resolved

  2. Nucleus Database Offline

    Major outage · Nov 5, 06:21 UTC · Nucleus

    1 h 34 min

    Official (opens in a new tab)

    Resolved

October 2021

  1. Intermittent site errors

    Partial outage · Oct 29, 01:35 UTC · API, Platform, Web Application, Quality Assurance +2

    3 h 36 min

    Official (opens in a new tab)

    Resolved

  2. Site down

    Major outage · Oct 13, 23:40 UTC · API, Platform, Web Application, Quality Assurance +2

    41 min

    Official (opens in a new tab)

    Resolved

September 2021

  1. Platform Slow or Unresponsive

    Major outage · Sep 16, 05:39 UTC · API, Platform, Web Application, Quality Assurance +1

    3 h 36 min

    Official (opens in a new tab)

    Resolved

  2. Platform Slow or Unresponsive

    Major outage · Sep 15, 06:13 UTC · API, Platform, Web Application, Quality Assurance +1

    2 h 48 min

    Official (opens in a new tab)

    Resolved

  3. Platform Slow or Unresponsive

    Major outage · Sep 14, 09:45 UTC · API, Platform, Web Application, Quality Assurance +1

    44 min

    Official (opens in a new tab)

    Resolved

  4. Platform Slow or Unresponsive

    Notice · Sep 9, 03:32 UTC

    1 h 30 min

    Official (opens in a new tab)

    Resolved

  5. Platform Slow or Unresponsive

    Notice · Sep 7, 04:39 UTC

    52 min

    Official (opens in a new tab)

    Resolved

August 2021

  1. Platform Slow or Unresponsive

    Major outage · Aug 7, 02:54 UTC · API, Platform, Web Application, Quality Assurance +1

    12 h 50 min

    Official (opens in a new tab)

    Resolved