Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Elevated error rates & increased latency

Reported by Scale AI · AI & ML · source last read just now

Official source (opens in a new tab)
Vendor start
Dec 25, 2021, 14:09 UTC
Vendor's clock
Resolved
Dec 25, 2021, 14:49 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
40 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Scale AI reports partial outage: "Elevated error rates & increased latency".[E1, E2]
  • The vendor marked it resolved at 2021-12-25 14:49 UTC.[E3, E7]

Affected products and regions

  • Components: API, Platform, Web Application, Quality Assurance, Document AI, Nucleus.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence ed5f41d19a677e0a

Evidence (8)
  1. E1Scale AI reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Elevated error rates & increased latency". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2021-12-25 14:09 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: API, Platform, Web Application, Quality Assurance, Document AI, Nucleus. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2021-12-25 14:49 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: API, Platform, Web Application, Quality Assurance, Document AI, Nucleus

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Scale AI is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Dec 25, 2021, 14:09 UTCVendor-reported startVendor time
  2. Dec 25, 2021, 14:49 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall