Plivo

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 5 min ago

Components

Plivo reports all 45 components operational. As listed on its status page, read 5 min ago.

  • REST APIs and XML · Voice APIOperational
  • SIP Trunking · SIP TrunkingOperational
  • SMS API · Messaging APIOperational
  • Longcode SMS, USA & Canada · Carrier Partners: Messaging APIOperational
  • Voice, North America · Carrier Partners: Voice APIOperational
  • SIP Trunking, North America · Carrier Partners: SIP TrunkingOperational
  • PSTN Calls · Voice APIOperational
  • MMS API · Messaging APIOperational
  • Shortcode SMS, USA & Canada · Carrier Partners: Messaging APIOperational
  • Voice, South America · Carrier Partners: Voice APIOperational
  • SIP Trunking, South America · Carrier Partners: SIP TrunkingOperational
  • Client Calls (Browser & Mobile) · Voice APIOperational
  • Toll-free SMS, USA & Canada · Carrier Partners: Messaging APIOperational
  • Voice, Europe · Carrier Partners: Voice APIOperational
  • SIP Trunking, Europe · Carrier Partners: SIP TrunkingOperational
  • Powerpack SMS · Messaging APIOperational
  • MMS, USA & Canada · Carrier Partners: Messaging APIOperational
  • Voice, Asia · Carrier Partners: Voice APIOperational
  • SIP Trunking, Asia · Carrier Partners: SIP TrunkingOperational
  • Powerpack MMS · Messaging APIOperational
  • Conference · Voice APIOperational
  • SMS, Mexico & South America · Carrier Partners: Messaging APIOperational
  • Voice, Africa · Carrier Partners: Voice APIOperational
  • SIP Trunking, Africa · Carrier Partners: SIP TrunkingOperational
  • Verify API · Messaging APIOperational
  • Recordings · Voice APIOperational
  • SMS, Asia · Carrier Partners: Messaging APIOperational
  • Voice, Oceania · Carrier Partners: Voice APIOperational
  • SIP Trunking, Oceania · Carrier Partners: SIP TrunkingOperational
  • ConsoleOperational
  • Text-to-Speech · Voice APIOperational
  • SMS, Europe · Carrier Partners: Messaging APIOperational
  • Transcription · Voice APIOperational
  • FlowOperational
  • SMS, Africa · Carrier Partners: Messaging APIOperational
  • Speech Recognition · Voice APIOperational
  • SMS, Oceania · Carrier Partners: Messaging APIOperational
  • Account & Phone Number APIsOperational
  • Endpoint calls (SIP) · Voice APIOperational
  • Number Lookup APIOperational
  • Payments and BillingOperational
  • BYOC · Voice APIOperational
  • Support Ticketing SystemOperational
  • Answering Machine detection · Voice APIOperational
  • CDR (Call Detail Records) · Voice APIOperational
Reported uptime
100%
From published incidents, 89 of 90 days covered
Published incidents
0
Active in the last 90 days
Days affected
0
Out of the last 90, any severity
Last incident
123 d ago
Started Jul 11, 07:47 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

October 2026

  1. Intermittent Call failures towards India

    Notice · Oct 10, 08:09 UTC

    26 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. Intermittent Call failures towards India

    Notice · Sep 11, 06:02 UTC

    33 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. Voice Call Webhook Delivery Degradation

    Notice · Aug 25, 07:25 UTC · REST APIs and XML, PSTN Calls

    6 h 51 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. Call failures towards India

    Notice · Jul 31, 17:01 UTC · REST APIs and XML, PSTN Calls

    10 h 36 min

    Official (opens in a new tab)

    Resolved

  2. Intermittent Call failures towards India

    Notice · Jul 20, 06:05 UTC · REST APIs and XML, PSTN Calls

    3 h 10 min

    Official (opens in a new tab)

    Resolved

  3. Outbound MMS Failures on Toll-Free Numbers (US & Canada)

    Partial outage · Jul 11, 07:47 UTC · MMS API

    2 h 10 min

    Official (opens in a new tab)

    Resolved

  4. Outbound Call Failures

    Notice · Jul 2, 13:40 UTC · REST APIs and XML, PSTN Calls, Client Calls (Browser & Mobile), Conference +7

    2 h 49 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. Outbound Call Failures for Specific 9180 Caller IDs

    Partial outage · Jun 30, 08:00 UTC · Voice, Asia

    1 h 44 min

    Official (opens in a new tab)

    Resolved

  2. Call Failures in US and India regions

    Partial outage · Jun 19, 13:01 UTC · REST APIs and XML, SIP Trunking, PSTN Calls, Client Calls (Browser & Mobile) +1

    56 min

    Official (opens in a new tab)

    Resolved

  3. Call failures for 911600 series numbers in India region

    Notice · Jun 15, 07:26 UTC

    Official (opens in a new tab)

    Resolved

  4. WhatsApp Business API — Elevated Errors and Delays

    Notice · Jun 12, 16:30 UTC

    51 min

    Official (opens in a new tab)

    Resolved

  5. Intermittent Outbound call failures in India region for 9180 series

    Degraded · Jun 12, 05:21 UTC · PSTN Calls

    3 h 52 min

    Official (opens in a new tab)

    Resolved

  6. Elevated Call Failure Rate on 9180 Number Series(India Region)

    Notice · Jun 6, 13:00 UTC

    Official (opens in a new tab)

    Resolved

May 2026

  1. Inbound call failures in India region

    Notice · May 12, 11:26 UTC

    Official (opens in a new tab)

    Resolved

April 2026

  1. PHLO: Inbound call failures — sub-account numbers on main account PHLO apps

    Notice · Apr 8, 06:30 UTC

    Official (opens in a new tab)

    Resolved

March 2026

  1. Missing Web hook Events for Voice Calls in India Region

    Degraded · Mar 28, 13:23 UTC · REST APIs and XML

    1 h 30 min

    Official (opens in a new tab)

    Resolved

February 2026

  1. Voice calls are impacted due to infrastructure issue in US region.

    Degraded · Feb 9, 14:59 UTC · SIP Trunking, PSTN Calls, Client Calls (Browser & Mobile)

    1 h 0 min

    Official (opens in a new tab)

    Resolved

  2. Failures to retrieve CDRs in India Region

    Degraded · Feb 9, 12:25 UTC · Recordings, CDR (Call Detail Records)

    28 min

    Official (opens in a new tab)

    Resolved

  3. Service degradation - Intermittent Messaging Failures

    Notice · Feb 8, 13:41 UTC · SMS API, Verify API

    3 h 30 min

    Official (opens in a new tab)

    Resolved

  4. Outbound call failures in India region for 160 series

    Major outage · Feb 5, 08:39 UTC · PSTN Calls

    4 h 21 min

    Official (opens in a new tab)

    Resolved

  5. Carrier degradation India

    Notice · Feb 1, 13:53 UTC · Voice, Asia, SIP Trunking, Asia

    25 min

    Official (opens in a new tab)

    Resolved

  6. Voice and Zentrunk partial outage

    Notice · Feb 1, 11:04 UTC · REST APIs and XML, SIP Trunking, PSTN Calls, Client Calls (Browser & Mobile) +2

    27 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. Voice API Intermittent Failures (India Region)

    Degraded · Jan 14, 13:46 UTC

    Official (opens in a new tab)

    Resolved

  2. Delivery issue with outbound SMS to the US from certain 10DLC campaigns.

    Notice · Jan 7, 08:25 UTC · SMS API

    1 d 2 h

    Official (opens in a new tab)

    Resolved

October 2025

  1. Intermittent Message Failures

    Notice · Oct 29, 14:33 UTC · SMS API, Verify API

    Official (opens in a new tab)

    Resolved

  2. Outbound call failures in India Bangalore Region

    Partial outage · Oct 29, 03:49 UTC · PSTN Calls

    2 h 28 min

    Official (opens in a new tab)

    Resolved

  3. Intermittent SMS failures in India Region

    Degraded · Oct 26, 15:35 UTC · SMS, Asia

    12 h 38 min

    Official (opens in a new tab)

    Resolved

  4. Intermittent Message failures in India Region

    Notice · Oct 7, 07:19 UTC

    Official (opens in a new tab)

    Resolved

July 2025

  1. Intermittent Call failures in India Region

    Degraded · Jul 31, 14:24 UTC · PSTN Calls

    15 min

    Official (opens in a new tab)

    Resolved

June 2025

  1. Intermittent Message failures

    Notice · Jun 20, 18:09 UTC

    2 h 39 min

    Official (opens in a new tab)

    Resolved

  2. Inbound Call failures in the India region

    Notice · Jun 19, 13:21 UTC

    Official (opens in a new tab)

    Resolved

  3. Intermittent Outbound Call failures in the India region

    Notice · Jun 5, 06:38 UTC

    Official (opens in a new tab)

    Resolved

May 2025

  1. Intermittent SMS & MMS failure

    Degraded · May 20, 07:30 UTC

    Official (opens in a new tab)

    Resolved

  2. Intermittent Call failures in the Mumbai region

    Degraded · May 13, 14:41 UTC · PSTN Calls

    22 h 4 min

    Official (opens in a new tab)

    Resolved

  3. Intermittent SMS failure towards India

    Notice · May 11, 19:24 UTC

    12 h 7 min

    Official (opens in a new tab)

    Resolved

  4. Intermittent SMS delivery issue towards India

    Notice · May 11, 14:14 UTC

    51 min

    Official (opens in a new tab)

    Resolved

  5. Intermittent Outbound PSTN Call Failures in South America

    Degraded · May 7, 10:25 UTC · SIP Trunking, South America

    2 h 24 min

    Official (opens in a new tab)

    Resolved

April 2025

  1. Intermittent MMS Delivery Issue

    Degraded · Apr 30, 18:24 UTC · MMS API

    27 min

    Official (opens in a new tab)

    Resolved

  2. Intermittent MMS Delivery Issue

    Notice · Apr 25, 14:39 UTC

    17 min

    Official (opens in a new tab)

    Resolved

  3. Delivery delays on Inbound/Outbound SMS towards phone numbers in US

    Degraded · Apr 22, 15:25 UTC · Shortcode SMS, USA & Canada, Toll-free SMS, USA & Canada

    14 h 40 min

    Official (opens in a new tab)

    Resolved

  4. Intermittent Inbound SIP Calls Failures

    Degraded · Apr 21, 02:38 UTC · Endpoint calls (SIP)

    29 min

    Official (opens in a new tab)

    Resolved

March 2025

  1. Missing Debug Logs in Plivo Console for Messaging and Voice Service

    Degraded · Mar 28, 10:30 UTC · Console

    42 min

    Official (opens in a new tab)

    Resolved

  2. Intermittent Outbound PSTN Call Failures in France

    Degraded · Mar 11, 15:00 UTC · PSTN Calls

    23 min

    Official (opens in a new tab)

    Resolved

  3. Delay in processing 10DLC Campaign requests

    Degraded · Mar 3, 04:47 UTC · Longcode SMS, USA & Canada

    9 h 26 min

    Official (opens in a new tab)

    Resolved

  4. Delay in processing 10DLC Campaign requests

    Degraded · Mar 1, 16:19 UTC · Longcode SMS, USA & Canada

    3 h 16 min

    Official (opens in a new tab)

    Resolved

February 2025

  1. Delay in processing 10DLC Campaign requests

    Degraded · Feb 28, 04:00 UTC · Longcode SMS, USA & Canada

    9 h 57 min

    Official (opens in a new tab)

    Resolved

  2. Intermittent Inbound SMS and MMS Delivery failures towards US and Canada

    Degraded · Feb 21, 19:14 UTC · Longcode SMS, USA & Canada, MMS, USA & Canada

    6 d 12 h

    Official (opens in a new tab)

    Resolved

  3. Delay in processing 10DLC Campaign requests

    Notice · Feb 18, 17:42 UTC · Longcode SMS, USA & Canada

    11 h 47 min

    Official (opens in a new tab)

    Resolved

  4. Delay in processing 10DLC Campaign requests in the US

    Notice · Feb 16, 03:33 UTC · Longcode SMS, USA & Canada

    5 h 8 min

    Official (opens in a new tab)

    Resolved

  5. Delivery delay on Inbound/Outbound MMS towards phone numbers in US and Canada

    Degraded · Feb 12, 14:40 UTC · MMS, USA & Canada

    2 h 31 min

    Official (opens in a new tab)

    Resolved