Vendor reports: degradedResolved · vendor status “resolved”Official status API

Missing Web hook Events for Voice Calls in India Region

Reported by Plivo · Communication & Messaging · source last read just now

Official source (opens in a new tab)
Vendor start
Mar 28, 2026, 13:23 UTC
Vendor's clock
Resolved
Mar 28, 2026, 14:52 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
1 h 30 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Plivo reports degraded: "Missing Web hook Events for Voice Calls in India Region".[E1, E2]
  • The vendor marked it resolved at 2026-03-28 14:52 UTC.[E3, E7]

Affected products and regions

  • Components: REST APIs and XML.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-03-28 14:52 UTC · summary s1, evidence ee0d35dedb3d8103

Evidence (7)
  1. E1Plivo reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Missing Web hook Events for Voice Calls in India Region". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-03-28 13:23 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: REST APIs and XML. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-03-28 14:52 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: REST APIs and XML

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Plivo is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Mar 28, 2026, 13:23 UTCVendor-reported startVendor time
  2. Mar 28, 2026, 14:52 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

Plivo: Missing Web hook Events for Voice Calls in India Region — statuswall