Pinecone

[Serverless][GCP][us-central1] Elevated errors and timeouts on read operations for some indexes

Partial outage · Nov 10, 16:50 UTC · GCP us-central1

[Metrics Endpoint] 5xx Errors on */metrics/discovery

Degraded · Nov 3, 12:30 UTC · Console, Index Management

[Pod-Based Indexes] Stalled control plane operations.

Degraded · Nov 2, 21:00 UTC · Index Management

[Inference] 5xx errors on some `llama-text-embed-v2` requests

Degraded · Oct 14, 14:48 UTC

[SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize

Partial outage · Oct 7, 20:40 UTC · Index Management

[Pods][AWS][us-east-1] Write failures and high latency

Degraded · Sep 28, 04:13 UTC · us-east-1-aws

[Serverless][AWS][eu-west-1] 5xx on read requests

Partial outage · Sep 22, 23:34 UTC · AWS eu-west-1

[Serverless][AWS][us-west-2] 5xx errors on the readpath

Partial outage · Sep 17, 05:37 UTC · AWS us-west-2

5xx errors on some control plane operations

Partial outage · Sep 1, 15:04 UTC · Console, Index Management, Assistant

[SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests

Partial outage · Aug 25, 15:50 UTC · GCP us-central1

[SERVERLESS][Azure][eastus2] 5xx errors for some namespaces

Major outage · Jul 21, 19:10 UTC · Azure eastus2

[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexes

Degraded · Jul 20, 16:44 UTC · AWS us-east-1

[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces

Degraded · Jul 12, 23:21 UTC · AWS us-east-1

[Serverless][Azure][eastus2] 5xx errors on some requests for some indexes

Partial outage · Jul 9, 09:50 UTC · Azure eastus2

Some initial queries to infrequently read namespaces incorrectly returning empty results

Degraded · Jun 18, 10:00 UTC · AWS us-west-2, AWS eu-west-1, Azure eastus2, GCP us-central1 +1

[Serverless][AWS][us-east-1] Metrics tab in the console not showing graphs

Notice · Jun 16, 13:05 UTC · AWS us-east-1

[Serverless][AWS][us-west-2] 5xx errors for some requests on some indexes

Partial outage · Jun 6, 17:05 UTC · AWS us-west-2

[Serverless][AWS][us-west-2] Read path operations for some indexes may experience elevated latency and timeouts

Degraded · Jun 6, 13:05 UTC · AWS us-west-2

[AWS][us-east-1] 5xx errors for some requests on some indexes

Degraded · Jun 6, 00:48 UTC · AWS us-east-1

[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.

Partial outage · May 25, 13:41 UTC · AWS us-west-2

[AWS][us-east-1] 5xx errors on read and write operations for some indexes

Partial outage · May 13, 20:14 UTC · AWS us-east-1

[AWS][us-east-1] 5xx errors for some requests on some indexes

Partial outage · May 6, 20:02 UTC · AWS us-east-1

Pinecone Console loading slowly for some users

Degraded · May 6, 15:00 UTC · Console

[GCP][europe-west4] Errors for upsert operations on some indexes

Partial outage · Mar 13, 08:50 UTC · GCP europe-west4

[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxy

Degraded · Mar 5, 21:57 UTC · AWS us-east-1

[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes

Partial outage · Mar 4, 21:06 UTC · GCP us-central1

[GCP][us-central1][europe-west4] Errors on some read operations

Partial outage · Feb 23, 23:14 UTC · GCP us-central1, GCP europe-west4

[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces

Degraded · Feb 5, 10:55 UTC · AWS us-east-1

[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Partial outage · Jan 15, 12:12 UTC · AWS us-east-1

Intermittent unavailability across all environments for some indexes

Partial outage · Jan 2, 16:31 UTC · us-west1-gcp, Console, AWS us-west-2, us-east1-gcp +22

[Serverless][AWS][us-west-2] 5xx errors on some read path operations

Partial outage · Dec 31, 03:13 UTC · AWS us-west-2

[Serverless][GCP][us-central1] Partial control plane unavailability for some users

Notice · Dec 19, 17:31 UTC

[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexes

Partial outage · Dec 15, 10:39 UTC · GCP europe-west4

Increased file processing time for Assistant

Degraded · Dec 9, 20:15 UTC · Assistant

Unavailability for embed and rerank requests

Notice · Dec 8, 21:19 UTC

[Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces

Partial outage · Dec 5, 18:36 UTC · GCP us-central1

[Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespaces

Partial outage · Dec 3, 15:53 UTC · AWS us-west-2

[Serverless][AWS][us-east-1] 5xx errors on some read path operations

Partial outage · Nov 24, 17:28 UTC · AWS us-east-1

Some index-level usage metrics unavailable

Notice · Nov 14, 02:02 UTC

[Serverless][AWS][eu-west-1] 5xx errors on some write path operations

Partial outage · Nov 6, 14:38 UTC · AWS eu-west-1

Partial unavailability on cohere-rerank-3.5 model

Notice · Oct 30, 22:00 UTC · Inference

[Serverless][GCP][us-central1] 5xx errors on some read and write operations

Partial outage · Oct 23, 17:32 UTC · GCP us-central1

[Serverless][Azure][eastus2] 5xx errors on some read and write operations

Partial outage · Oct 21, 17:57 UTC · Azure eastus2

Some users may be unable to access the Pinecone web console. All API services remain fully operational.

Partial outage · Oct 21, 01:27 UTC · Console

Some users may be unable to access the Pinecone web console. All API services remain fully operational.

Partial outage · Oct 20, 17:43 UTC · Console

[Serverless][AWS][us-east-1] `403 PermissionDenied` errors for read and write operations on some indexes and assistants

Degraded · Sep 15, 15:52 UTC · AWS us-east-1

[Serverless][AWS][us-east-1] 5xx errors on some read and write operations

Partial outage · Sep 10, 13:16 UTC · AWS us-east-1

[Serverless][AWS][us-west-2] 5xx errors on some read operations

Partial outage · Sep 10, 12:52 UTC · AWS us-west-2

[Serverless][AWS][us-east-1] 5xx errors on write operations for some indexes

Partial outage · Sep 9, 12:55 UTC · AWS us-east-1

[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Partial outage · Sep 2, 22:46 UTC · AWS us-east-1

Console stuck loading after login for some users

Degraded · Aug 29, 20:28 UTC