Vendor reports: partial outageResolved · vendor status “resolved”Official status API

[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexes

Reported by Pinecone · AI & ML · source last read just now

Official source (opens in a new tab)
Vendor start
Dec 15, 2025, 10:39 UTC
Vendor's clock
Resolved
Dec 15, 2025, 22:02 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
11 h 23 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Pinecone reports partial outage: "[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexes".[E1, E2]
  • The vendor marked it resolved at 2025-12-15 22:02 UTC.[E3, E7]

Affected products and regions

  • Regions: europe-west4 (read from the title, so inferred).[E5]
  • Components: GCP europe-west4.[E6]

What is unknown

  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-12-15 22:02 UTC · summary s1, evidence 4b9845c863bd95fa

Evidence (7)
  1. E1Pinecone reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexes". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-12-15 10:39 UTC. (vendor) source (opens in a new tab)
  5. E5Regions written in the title (inferred): europe-west4. (Statuswall) source (opens in a new tab)
  6. E6Components the vendor attached: GCP europe-west4. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-12-15 22:02 UTC. (vendor) source (opens in a new tab)

Affected scope

europe-west4

Components: GCP europe-west4

Read from region codes written in the incident title, so treat it as inferred.

Potential relevance

Pinecone is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Dec 15, 2025, 10:39 UTCVendor-reported startVendor time
  2. Dec 15, 2025, 22:02 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

Pinecone: [Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexes — statuswall