Optimizely
Operational
All Systems Operational
Official status API · last read 4 min ago
- Reported uptime
- 99.52%
- From published incidents, 89 of 90 days covered
- Published incidents
- 21
- Active in the last 90 days
- Days affected
- 21
- Out of the last 90, any severity
- Last incident
- 1 d ago
- Started Nov 9, 20:24 UTC
Last 90 days
- Operational
- Maintenance
- Degraded
- Partial outage
- Major outage
- No data
CVEs, last two years
11
6 high or critical. In this company's software.
Disclosed security incidents
0
None on record since January 2024.
Published root-cause analyses
0
None published on its status page.
Incident timeline
November 2026
Optimizely Graph in EMEA - Intermittent performance issues
Degraded · Nov 9, 20:24 UTC
Optimizely Graph in EMEA - Intermittent performance issues
Degraded · Nov 9, 14:55 UTC
B2B Environment down, not accessible - Multiple environments affected
Degraded · Nov 9, 09:57 UTC
October 2026
Content Graph Performance Degredation
Notice · Oct 28, 17:27 UTC
Asset uploads failing in Optimizely CMP and DAM
Partial outage · Oct 27, 15:51 UTC
Degraded Performance - CMS Edit Mode in DXP
Degraded · Oct 23, 14:14 UTC
Optimizely Campaign: Campaign user interface
Degraded · Oct 22, 11:17 UTC
ODP EU Region - Impact due to Snowflake incident
Degraded · Oct 21, 19:07 UTC
Degraded Snippet Publishing Performance
Degraded · Oct 15, 10:35 UTC
Elevated GraphQL API errors and delayed data ingestion in ODP – US region
Partial outage · Oct 13, 18:10 UTC
Resolved
Content Graph Performance Degradation
Degraded · Oct 9, 13:24 UTC
Data processing delays in EMEA
Degraded · Oct 6, 17:00 UTC
Resolved
September 2026
Optimizely Graph - All region's production clusters experienced failed stored queries
Notice · Sep 30, 13:57 UTC
Optimizely Graph - USEA production clusters experiencing intermittent availability issues
Degraded · Sep 23, 14:21 UTC
CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)
Partial outage · Sep 20, 11:24 UTC
Optimizely Identity is redirecting users to the wrong SSO login page.
Degraded · Sep 17, 22:23 UTC
Delay of E-Mails Submitted via SMTP API
Degraded · Sep 16, 08:33 UTC
CMP Analytics Data Not Displaying
Degraded · Sep 8, 07:34 UTC
SSL trust issue causing login failures across multiple DXP environments
Partial outage · Sep 2, 08:05 UTC
Major outage · Sep 2, 05:00 UTC
August 2026
Service degradation due to network connectivity issue in Southeast Asia
Degraded · Aug 25, 05:15 UTC
CMP: Assets are missing from DAM post upload
Degraded · Aug 24, 06:53 UTC
DXP - Multiple environments returning error 503 - Affecting only Non-production environments
Degraded · Aug 14, 02:38 UTC
CMP: PDF File Preview Generation Unavailable
Degraded · Aug 12, 10:38 UTC
Performance degration for image delivering, tracking and online version
Degraded · Aug 6, 15:04 UTC
Campaign: Degraded performance for sending emails
Degraded · Aug 4, 13:11 UTC
Partial outage · Aug 3, 02:30 UTC
July 2026
CMP: Modules are not loading in the platform
Partial outage · Jul 31, 17:53 UTC
Notice · Jul 29, 19:35 UTC
Partial outage · Jul 23, 15:26 UTC
Digital Experience Platform (DXP) West US
Degraded · Jul 23, 15:10 UTC
Content Recommendations - Degraded performance in North America region
Degraded · Jul 23, 06:57 UTC
Campaign user interface partially unavailable
Partial outage · Jul 17, 16:59 UTC
CMP: DAM assets are not generating thumbnails or processing downloads (GCP stack)
Degraded · Jul 13, 08:56 UTC
Search and Navigation US West - Degraded service performance
Degraded · Jul 9, 18:39 UTC
June 2026
ODP EU region - Data Ingest service is partially degraded
Degraded · Jun 30, 13:05 UTC
Delayed Data Processing in NA Region
Degraded · Jun 29, 12:15 UTC
Degraded · Jun 22, 20:30 UTC
Increased error rate in application and REST APIs
Notice · Jun 22, 13:03 UTC
Resolved
Email Campaign Delivery Drops — NA Region
Partial outage · Jun 17, 14:00 UTC
Degraded · Jun 17, 06:47 UTC
Partial outage · Jun 16, 07:04 UTC
Degraded · Jun 12, 14:50 UTC
Partial outage · Jun 10, 11:49 UTC
OCP Job Scheduler Failure due to Internal Certificate Expiry
Notice · Jun 9, 08:34 UTC
Resolved
DAM Asset Renditions Unavailable (GCP)
Degraded · Jun 8, 09:27 UTC
Investigating – Content Recommendation Service Degradation in EMEA region
Partial outage · Jun 2, 07:48 UTC
May 2026
Major outage · May 20, 09:42 UTC
CMP: Some Home Page Sections & Requests Module Displaying No Data
Partial outage · May 18, 09:20 UTC
Optimizely Graph - One of our USEA production clusters have intermittent availability issues
Degraded · May 6, 12:49 UTC