Vendor reports: degradedResolved · vendor status “resolved”Official status API

Optimizely Identity is redirecting users to the wrong SSO login page.

Reported by Optimizely · Data & Analytics · source last read just now

Official source (opens in a new tab)
Vendor start
Sep 17, 2026, 22:23 UTC
Vendor's clock
Resolved
Sep 17, 2026, 22:26 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
4 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Optimizely reports degraded: "Optimizely Identity is redirecting users to the wrong SSO login page.".[E1, E2]
  • The vendor marked it resolved at 2026-09-17 22:26 UTC.[E3, E7]

Affected products and regions

  • Components: Optimizely Identity.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-09-17 22:26 UTC · summary s1, evidence e2a4d51ff287166c

Evidence (7)
  1. E1Optimizely reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Optimizely Identity is redirecting users to the wrong SSO login page.". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-09-17 22:23 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Optimizely Identity. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-09-17 22:26 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Optimizely Identity

The vendor's feed gives no region for this incident. It is not assumed to be global.

Potential relevance

Optimizely is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Sep 17, 2026, 22:23 UTCVendor-reported startVendor time
  2. Sep 17, 2026, 22:26 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.