Mattermost Cloud

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 4 min ago

Reported uptime
100%
From published incidents, 89 of 90 days covered
Published incidents
0
Active in the last 90 days
Days affected
0
Out of the last 90, any severity
Last incident
643 d ago
Started Feb 5, 17:17 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

310

43 high or critical. In this company's software.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

1

Linked to the official write-ups.

Incident timeline

February 2026

  1. [Service Disruption] Android Push Notifications Unavailable

    Notice · Feb 26, 20:47 UTC

    21 h 40 min

    Official (opens in a new tab)

    Resolved

May 2025

  1. [Service Disruption] Apple Push Notifications Unavailable

    Notice · May 14, 07:32 UTC

    15 h 55 min

    Official (opens in a new tab)

    Resolved

February 2025

  1. Minor Cloud workspace network performance issues

    Degraded · Feb 5, 17:17 UTC

    4 h 39 min

    Official (opens in a new tab)

    Resolved

July 2024

  1. Trial Signups Failures

    Degraded · Jul 29, 08:39 UTC

    42 min

    Official (opens in a new tab)

    Resolved

June 2024

  1. Incident with Database for single-tenant customers

    Degraded · Jun 13, 19:19 UTC

    23 min

    Official (opens in a new tab)

    Resolved

March 2024

  1. Increased amount of API errors

    Degraded · Mar 1, 10:35 UTC

    19 min

    Official (opens in a new tab)

    Resolved

September 2023

  1. Incident with Community

    Partial outage · Sep 5, 04:12 UTC

    3 h 33 min

    Official (opens in a new tab)

    Resolved

August 2023

  1. Incident with workspace logins

    Partial outage · Aug 21, 06:07 UTC

    1 h 20 min

    Official (opens in a new tab)

    Resolved

July 2023

  1. Incident with Community

    Partial outage · Jul 25, 10:37 UTC

    38 min

    Official (opens in a new tab)

    Resolved

  2. Incident with rendering old uploaded attachments

    Degraded · Jul 18, 14:32 UTC

    1 d 23 h

    Official (opens in a new tab)

    Resolved

June 2023

  1. Bug while creating posts with permalink previews of other messages

    Maintenance · Jun 14, 09:52 UTC

    21 d 1 h

    Official (opens in a new tab)

    Resolved

  2. Workspace Sign-Up Errors

    Degraded · Jun 8, 16:46 UTC

    17 min

    Official (opens in a new tab)

    Resolved

March 2023

  1. Incident with Community

    Degraded · Mar 10, 14:57 UTC

    33 min

    Official (opens in a new tab)

    Resolved

February 2023

  1. Possible delays on cloud sign-ups

    Degraded · Feb 22, 13:46 UTC

    6 h 7 min

    Official (opens in a new tab)

    Resolved

  2. Cloudflare API issues are causing Cloud Sign-Ups to fail.

    Partial outage · Feb 1, 02:45 UTC

    2 h 0 min

    Official (opens in a new tab)

    Resolved

January 2023

  1. Incident with customer workspaces

    Degraded · Jan 18, 06:30 UTC

    1 h 43 min

    Official (opens in a new tab)

    Resolved

December 2022

  1. Incident with Mattermost Boards

    Partial outage · Dec 22, 15:13 UTC

    2 h 44 min

    Official (opens in a new tab)

    Resolved

  2. Incident with Community

    Partial outage · Dec 9, 07:53 UTC

    6 h 10 min

    Official (opens in a new tab)

    Resolved

  3. Incident with Community

    Partial outage · Dec 8, 14:10 UTC

    1 h 3 min

    Official (opens in a new tab)

    Resolved

  4. Incident with Community

    Major outage · Dec 7, 12:40 UTC

    1 h 14 min

    Official (opens in a new tab)

    Resolved

  5. Community Outage

    Partial outage · Dec 6, 16:00 UTC

    26 min

    Official (opens in a new tab)

    Resolved

  6. Community Outage

    Partial outage · Dec 2, 20:13 UTC

    1 h 40 min

    Official (opens in a new tab)

    Resolved

November 2022

  1. Experiencing intermittent DB connection issues with Mattermost Installations

    Degraded · Nov 11, 01:55 UTC

    53 min

    Official (opens in a new tab)

    Resolved

  2. Delay in creating new cloud workspaces

    Notice · Nov 4, 16:57 UTC

    38 min

    Official (opens in a new tab)

    Resolved

October 2022

  1. Delay on a small number of new cloud workspace signups

    Degraded · Oct 28, 15:12 UTC

    21 min

    Official (opens in a new tab)

    Resolved

  2. Minor incident

    Degraded · Oct 25, 14:05 UTC

    10 min

    Official (opens in a new tab)

    Resolved

  3. Minor incident

    Degraded · Oct 24, 15:47 UTC

    6 min

    Official (opens in a new tab)

    Resolved

  4. Partial Outage affecting a small number of workspaces

    Degraded · Oct 19, 20:40 UTC

    48 min

    Official (opens in a new tab)

    Resolved

  5. Partial Outage affecting a small number of workspaces

    Degraded · Oct 18, 17:57 UTC

    53 min

    Official (opens in a new tab)

    Resolved

  6. Partial outage affecting a small number of workspaces

    Partial outage · Oct 14, 14:17 UTC

    1 h 47 min

    Official (opens in a new tab)

    Resolved

September 2022

  1. Partial outage affecting a small number of workspaces

    Notice · Sep 21, 20:09 UTC

    4 h 43 min

    Official (opens in a new tab)

    Resolved

  2. Partial outage affecting a small number of workspaces

    Partial outage · Sep 21, 15:08 UTC

    1 h 30 min

    Official (opens in a new tab)

    Resolved

August 2022

  1. Partial outage affecting a small number of workspaces

    Partial outage · Aug 31, 13:41 UTC

    5 h 12 min

    Official (opens in a new tab)

    Resolved

June 2022

  1. Partial outage affecting a small number of workspaces

    Partial outage · Jun 24, 06:52 UTC

    1 h 0 min

    Official (opens in a new tab)

    Resolved

  2. New workspaces delay creation

    Partial outage · Jun 22, 04:29 UTC

    1 h 19 min

    Official (opens in a new tab)

    Resolved

  3. Partial outage affecting new and existing installations due to Cloudflare outage in some regions.

    Notice · Jun 21, 07:02 UTC

    45 min

    Official (opens in a new tab)

    Resolved

January 2022

  1. Collapse threads are not functional in part of Cloud workspaces

    Partial outage · Jan 26, 09:05 UTC

    6 h 59 min

    Official (opens in a new tab)

    Resolved

December 2021

  1. Unable to create new workspaces

    Partial outage · Dec 7, 16:37 UTC

    6 h 8 min

    Official (opens in a new tab)

    Resolved

November 2021

  1. New cloud signups are failing

    Notice · Nov 5, 11:40 UTC

    18 min

    Official (opens in a new tab)

    Resolved

September 2021

  1. Degraded performance on some workspaces

    Notice · Sep 16, 15:40 UTC

    3 h 33 min

    Official (opens in a new tab)

    Resolved

  2. Delay on new cloud workspace signups

    Degraded · Sep 16, 15:20 UTC

    30 min

    Official (opens in a new tab)

    Resolved

June 2021

  1. Delay on new cloud workspace signups

    Degraded · Jun 9, 18:45 UTC

    2 h 20 min

    Official (opens in a new tab)

    Resolved

April 2021

  1. Delay on new cloud workspace signups

    Degraded · Apr 13, 20:36 UTC

    2 h 24 min

    Official (opens in a new tab)

    Resolved

March 2021

  1. Delay on new cloud workspace signups

    Partial outage · Mar 26, 09:43 UTC

    1 h 50 min

    Official (opens in a new tab)

    Resolved

February 2021

  1. Delay on new cloud workspace signups

    Degraded · Feb 19, 15:52 UTC

    1 h 51 min

    Official (opens in a new tab)

    Resolved

January 2021

  1. Degraded performance on some workspaces

    Degraded · Jan 28, 10:05 UTC

    3 h 34 min

    Official (opens in a new tab)

    Resolved

  2. Increased time for new cloud sign-ups

    Degraded · Jan 5, 18:16 UTC

    2 h 11 min

    RCA published (opens in a new tab)

    Postmortem

November 2020

  1. Investigating an issue with Cloud workspaces.

    Degraded · Nov 10, 18:17 UTC

    3 h 3 min

    Official (opens in a new tab)

    Resolved

October 2020

  1. Issue preparing workspaces

    Degraded · Oct 30, 09:53 UTC

    Official (opens in a new tab)

    Resolved

August 2020

  1. This is an example incident

    Notice · Aug 19, 18:46 UTC

    Official (opens in a new tab)

    Resolved