Vendor reports: degradedResolved · vendor status “resolved”Official status API

Experiencing intermittent DB connection issues with Mattermost Installations

Reported by Mattermost Cloud · Communication & Messaging · source last read just now

Official source (opens in a new tab)
Vendor start
Nov 11, 2022, 01:55 UTC
Vendor's clock
Resolved
Nov 11, 2022, 02:49 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
53 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Mattermost Cloud reports degraded: "Experiencing intermittent DB connection issues with Mattermost Installations".[E1, E2]
  • The vendor marked it resolved at 2022-11-11 02:49 UTC.[E3, E7]

Affected products and regions

  • Components: Customer Portal, Cloud Workspaces.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence a803f4f709ede2f7

Evidence (8)
  1. E1Mattermost Cloud reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Experiencing intermittent DB connection issues with Mattermost Installations". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2022-11-11 01:55 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Customer Portal, Cloud Workspaces. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2022-11-11 02:49 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: Customer Portal, Cloud Workspaces

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Mattermost Cloud is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Nov 11, 2022, 01:55 UTCVendor-reported startVendor time
  2. Nov 11, 2022, 02:49 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall
Mattermost Cloud: Experiencing intermittent DB connection issues with Mattermost Installations — statuswall