Lightstep

Alerts tab loading slowly

Degraded · Aug 19, 13:15 UTC · US - Unified Alerting

Intermittent Webapp Unavailability

Notice · Jul 16, 13:49 UTC · US - Service Directory, US - Dashboards, US - Streams Alerting, US - Notebooks +3

Mass outage

Major outage · Jun 12, 18:55 UTC · US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting +13

Log ingest service degradation

Notice · Oct 22, 17:47 UTC

Arrow Ingestion Traffic Degrading

Notice · Sep 26, 17:32 UTC · US - Trace Assembly

Log ingestion severely degraded for customers using Elastic ingestion endpoint

Notice · Aug 28, 17:36 UTC

Degraded spans queries

Partial outage · Jun 6, 09:59 UTC · US - Trace Assembly, US - Dashboards, US - Streams Alerting, US - Trace Statistics +1

Telemetry ingest severely degraded (spans, logs, metrics)

Notice · May 21, 19:37 UTC

Telemetry ingest severely degraded (spans, logs, metrics)

Partial outage · May 13, 17:20 UTC · US - Trace Assembly, US - Trace Statistics, US - Metrics, US - Logs

High failure rate in metric queries

Partial outage · May 7, 11:53 UTC · US - Unified Alerting, US - Dashboards, US - Notebooks, US - Change Intelligence

Partial span ingestion outage

Degraded · Apr 13, 00:10 UTC

Degraded log ingestion and partial query results

Notice · Mar 14, 19:58 UTC · US - Logs, US - Logs Search

span ingestion for customers using Cloud Observability operated microsats failing

Major outage · Jan 22, 22:33 UTC · US - Trace Assembly, US - Trace Statistics

app.lightstep.com was intermittently unavailable

Partial outage · Sep 18, 20:21 UTC · US - Service Directory, US - Dashboards, US - Notebooks, US - Change Intelligence +2

Errors and higher latency on all API endpoints

Degraded · Sep 15, 19:05 UTC · US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting +13

Degraded Service Directory and long time range span queries for some customers.

Degraded · Aug 30, 18:29 UTC · US - Service Directory

Span Query Unavailability and Latency

Degraded · Jul 25, 18:47 UTC · US - Service Directory, US - Dashboards, US - Streams Alerting, US - Notebooks +3

Degraded metric query performance

Degraded · Jul 17, 17:27 UTC · US - Unified Alerting, US - Dashboards, US - Notebooks

Lightstep experience major issues with web UI, query and ingest.

Major outage · Jul 11, 03:21 UTC · US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting +11

Alert webhook notifications are failing for some customers

Degraded · Jun 28, 00:39 UTC · US - Streams Alerting

Webapp is down

Major outage · Jun 1, 19:12 UTC · US - Service Directory, US - Dashboards, US - Notebooks, US - Observability - API +2

intermittent UI unavailability issues

Major outage · May 2, 21:08 UTC · US - Service Directory, US - Dashboards, US - Notebooks, US - Observability - API +2

Alert status in Web UI may display Unknown

Degraded · Apr 25, 00:41 UTC

Intermittent Login and PermissionDenied Issues in the APP

Notice · Apr 12, 22:07 UTC · US - Service Directory, US - Dashboards, US - Notebooks, US - Change Intelligence +1

Email notification delivery impacted

Notice · Mar 1, 21:33 UTC · US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting +11

Elevated errors in alerts, API time series queries, dashboards, notebooks

Partial outage · Feb 27, 21:12 UTC · US - Unified Alerting, US - Dashboards, US - Streams Alerting, US - Notebooks +1

Not evaluating unified alerts

Major outage · Feb 23, 20:05 UTC · US - Unified Alerting, US - Streams Alerting

Span Ingestion & Trace Assembly Degraded

Partial outage · Feb 16, 16:39 UTC · US - Trace Assembly, US - Trace Statistics

Alert evaluation delays

Major outage · Jan 19, 23:18 UTC · US - Unified Alerting, US - Streams Alerting

Failures ingesting Cloudwatch metrics

Notice · Dec 13, 21:56 UTC · US - Metrics

Failures ingesting metric points and displaying streams time series data

Partial outage · Dec 8, 23:23 UTC · US - Unified Alerting, US - Dashboards, US - Streams Alerting, US - Metrics

Lightstep web application is unavailable

Major outage · Dec 2, 01:01 UTC · PagerDuty Events API, US - Service Directory, US - Unified Alerting, US - Dashboards +8

web UI is slow to load

Degraded · Nov 17, 14:56 UTC · US - Service Directory, US - Dashboards, US - Notebooks, US - Change Intelligence +1

Lightstep web application is unavailable

Major outage · Oct 7, 19:41 UTC · US - Service Directory, US - Dashboards, US - Notebooks, US - Change Intelligence +1

ingestion errors for certain customers

Partial outage · Sep 14, 09:45 UTC · US - Trace Assembly, US - Service Directory, US - Trace Statistics, US - Notebooks +1

Investigating - in App Virtual Agent is inaccessible.

Degraded · Sep 7, 18:45 UTC

Failure to ingest streams data

Degraded · Aug 1, 15:41 UTC · US - Trace Assembly, US - Trace Statistics

Ingestion and web UI outage

Partial outage · Jul 21, 20:05 UTC · US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting +11

Failing to ingest some span data

Partial outage · Jul 21, 10:15 UTC · US - Trace Assembly

intermittent gaps in streams data

Notice · Jun 23, 17:19 UTC

Some customers may experience small amounts of missing spans in queries under certain circumstances.

Degraded · Jun 15, 14:51 UTC · US - Dashboards, US - Notebooks

span ingestion experiencing errors for some customers

Notice · May 16, 19:45 UTC

Degraded performance for notebook queries

Degraded · Mar 16, 20:23 UTC · US - Notebooks

Errors Ingesting Span Data

Partial outage · Feb 4, 20:28 UTC · US - Trace Assembly, US - Trace Statistics

Errors Ingesting Span Data

Degraded · Feb 4, 18:39 UTC · US - Trace Assembly, US - Trace Statistics, US - Explorer

Delays receiving data from satellites

Partial outage · Feb 1, 22:25 UTC · US - Trace Assembly, US - Trace Statistics

Lightstep is having issues

Degraded · Jan 31, 21:10 UTC · US - Trace Assembly, US - Trace Statistics

Slack / commands not working

Partial outage · Jan 27, 17:12 UTC

Lightstep Webapp Down

Major outage · Jan 20, 17:58 UTC · US - Service Directory, US - Dashboards, US - Change Intelligence, US - Explorer

Lightstep Webapp and API Experiencing Issues

Partial outage · Jan 7, 15:24 UTC · US - Service Directory, US - Dashboards, US - Observability - API, US - Change Intelligence +1