Vendor reports: degradedResolved · vendor status “resolved”Official status API

Errors and higher latency on all API endpoints

Reported by Lightstep · Observability & Incident · source last read 3 min ago

Official source (opens in a new tab)
Vendor start
Sep 15, 2023, 19:05 UTC
Vendor's clock
Resolved
Sep 16, 2023, 01:33 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
6 h 28 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Lightstep reports degraded: "Errors and higher latency on all API endpoints".[E1, E2]
  • The vendor marked it resolved at 2023-09-16 01:33 UTC.[E3, E7]

Affected products and regions

  • Components: US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting, US - Dashboards, US - Streams Alerting, US - Trace Statistics, Slack Apps/Integrations, US - Notebooks, US - Metrics, US - Observability - API, Slack Connections, US - Change Intelligence, US - Logs, US - Explorer, Slack Messaging, US - Logs Search.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence 6b3fe290f7ea22cb

Evidence (8)
  1. E1Lightstep reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Errors and higher latency on all API endpoints". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2023-09-15 19:05 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting, US - Dashboards, US - Streams Alerting, US - Trace Statistics, Slack Apps/Integrations, US - Notebooks, US - Metrics, US - Observability - API, Slack Connections, US - Change Intelligence, US - Logs, US - Explorer, Slack Messaging, US - Logs Search. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2023-09-16 01:33 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting, US - Dashboards, US - Streams Alerting, US - Trace Statistics, Slack Apps/Integrations, US - Notebooks, US - Metrics, US - Observability - API, Slack Connections, US - Change Intelligence, US - Logs, US - Explorer, Slack Messaging, US - Logs Search

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Lightstep is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Sep 15, 2023, 19:05 UTCVendor-reported startVendor time
  2. Sep 16, 2023, 01:33 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall