GoTo

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 5 min ago

Components

GoTo reports all 61 components operational. As listed on its status page, read 5 min ago.

  • VoIP Calls - Deskphones · GoTo Connect (Business Communication)Operational
  • Contact Center · Contact Center (Business Communication)Operational
  • GoTo Meeting · GoTo Meeting, GoTo Webinar, and Collaboration ToolsOperational
  • Devices · LogMeIn ResolveOperational
  • Rescue · Rescue and GoToAssist (Remote Support)Operational
  • GoTo Assist Remote Support v5 API · GoTo APIOperational
  • Grasshopper · Grasshopper (Business Communication)Operational
  • Pro/Central · GoToMyPC, Pro, Central, and Hamachi (Remote Access)Operational
  • Customer Engagement · Customer Engagement (Business Communication)Operational
  • Miradore · LogMeIn Miradore (Mobile Device Management - MDM)Operational
  • New purchases · Purchase & Subscription OperationsOperational
  • VoIP Calls - GoTo Connect Web · GoTo Connect (Business Communication)Operational
  • CC-Pro · Contact Center (Business Communication)Operational
  • GoTo Webinar · GoTo Meeting, GoTo Webinar, and Collaboration ToolsOperational
  • Helpdesk · LogMeIn ResolveOperational
  • GoToMyPC · GoToMyPC, Pro, Central, and Hamachi (Remote Access)Operational
  • GoTo Meeting API · GoTo APIOperational
  • GoTo Assist Remote Support v5 · Rescue and GoToAssist (Remote Support)Operational
  • Self Serve · Purchase & Subscription OperationsOperational
  • VoIP Calls - GoTo Connect Mobile · GoTo Connect (Business Communication)Operational
  • GoTo Training · GoTo Meeting, GoTo Webinar, and Collaboration ToolsOperational
  • MDM · LogMeIn ResolveOperational
  • GoTo Assist Remote support v4 · Rescue and GoToAssist (Remote Support)Operational
  • Hamachi · GoToMyPC, Pro, Central, and Hamachi (Remote Access)Operational
  • GoTo Training API · GoTo APIOperational
  • Trial initiation · Purchase & Subscription OperationsOperational
  • PSTN Calls - Inbound · GoTo Connect (Business Communication)Operational
  • OpenVoice · GoTo Meeting, GoTo Webinar, and Collaboration ToolsOperational
  • Remote Execution · LogMeIn ResolveOperational
  • GoTo Assist Service Desk · Rescue and GoToAssist (Remote Support)Operational
  • GoTo Webinar API · GoTo APIOperational
  • Subscription Management · Purchase & Subscription OperationsOperational
  • PSTN Calls - Outbound · GoTo Connect (Business Communication)Operational
  • GoTo Stage · GoTo Meeting, GoTo Webinar, and Collaboration ToolsOperational
  • Reporting · LogMeIn ResolveOperational
  • GoTo Assist Corporate · Rescue and GoToAssist (Remote Support)Operational
  • GoTo Connect API · GoTo APIOperational
  • Messaging - SMS · GoTo Connect (Business Communication)Operational
  • Support · LogMeIn ResolveOperational
  • join.me · GoTo Meeting, GoTo Webinar, and Collaboration ToolsOperational
  • GoTo Assist Service Desk API · GoTo APIOperational
  • Messaging - Chat · GoTo Connect (Business Communication)Operational
  • Login · LogMeIn ResolveOperational
  • Rescue Live Control · Rescue and GoToAssist (Remote Support)Operational
  • GoTo Assist Remote Support API · GoTo APIOperational
  • Administration Portal · GoTo Connect (Business Communication)Operational
  • Rescue Live Guide · Rescue and GoToAssist (Remote Support)Operational
  • GoTo Assist Corporate API · GoTo APIOperational
  • Integrations · LogMeIn ResolveOperational
  • Fax · GoTo Connect (Business Communication)Operational
  • Rescue Live Lens · Rescue and GoToAssist (Remote Support)Operational
  • GoTo Developer Center Frontend · GoTo APIOperational
  • Resolve MCP Server · LogMeIn ResolveOperational
  • Rescue Lens · Rescue and GoToAssist (Remote Support)Operational
  • Admin API · GoTo APIOperational
  • SCIM API · GoTo APIOperational
  • Authentication API · GoTo APIOperational
  • GoTo StatusPageOperational
  • GoTo Resolve Recording and Session API · GoTo APIOperational
  • GoTo Resolve MDM API · GoTo APIOperational
  • Goto Resolve Knowledge Base API · GoTo APIOperational
Reported uptime
99.29%
From published incidents, 89 of 90 days covered
Published incidents
14
Active in the last 90 days
Days affected
15
Out of the last 90, any severity
Last incident
5 d ago
Started Nov 6, 13:14 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

November 2026

  1. LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session Failures

    Partial outage · Nov 6, 13:14 UTC · Rescue, Pro/Central

    1 h 18 min

    Official (opens in a new tab)

    Resolved

  2. LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session failures

    Partial outage · Nov 5, 15:36 UTC · Rescue, Pro/Central

    2 h 28 min

    Official (opens in a new tab)

    Resolved

October 2026

  1. LogMeIn Rescue, Pro, Central, and G2ARS v5 - session failure

    Partial outage · Oct 29, 14:08 UTC · Rescue, Pro/Central

    9 h 7 min

    Official (opens in a new tab)

    Resolved

  2. LogMeIn Rescue and G2ARS v5 - new session fails

    Partial outage · Oct 28, 18:38 UTC · Rescue

    2 h 44 min

    Official (opens in a new tab)

    Resolved

  3. GoTo Connect - Inbound calls failing for customers in Brazil

    Partial outage · Oct 22, 19:51 UTC · PSTN Calls - Inbound

    54 min

    Official (opens in a new tab)

    Resolved

  4. LogMeIn Pro and Central website

    Partial outage · Oct 10, 04:56 UTC · Pro/Central

    1 h 24 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. GoTo Meeting, Webinar or Training - Webcam or screen share issues

    Partial outage · Sep 29, 15:03 UTC · GoTo Meeting, GoTo Webinar, GoTo Training

    32 min

    Official (opens in a new tab)

    Resolved

  2. GoTo Connect - Issue with incoming calls

    Partial outage · Sep 23, 12:53 UTC · PSTN Calls - Inbound

    3 h 32 min

    Official (opens in a new tab)

    Resolved

  3. Pro, Central, GoToAssist Remote Support v5 and LogMeIn Rescue - Elevated error rates

    Partial outage · Sep 9, 15:46 UTC · Rescue, Pro/Central

    27 min

    Official (opens in a new tab)

    Resolved

  4. Connectivity issues

    Partial outage · Sep 8, 16:55 UTC · Contact Center, GoTo Meeting, Rescue, Customer Engagement +16

    52 min

    Official (opens in a new tab)

    Resolved

  5. Emails not being delivered to customers

    Partial outage · Sep 4, 12:31 UTC · GoTo Meeting, Rescue, Pro/Central, GoTo Webinar +5

    1 h 1 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. LogMeIn Rescue, G2ARS v5, Pro, and Central - Elevated session launch failures

    Partial outage · Aug 27, 15:55 UTC · Rescue, Pro/Central

    1 d 0 h

    Official (opens in a new tab)

    Resolved

  2. Grasshopper - password reset and OTP emails blocked

    Partial outage · Aug 15, 15:02 UTC · Grasshopper

    1 h 31 min

    Official (opens in a new tab)

    Resolved

  3. GoTo Customer Engagement - Whatsapp campaign issues

    Partial outage · Aug 4, 18:11 UTC · Customer Engagement

    9 d 21 h

    Official (opens in a new tab)

    Resolved

July 2026

  1. Join.me, GoToMyPC, Pro and Central - Login Issues

    Partial outage · Jul 3, 12:03 UTC · Pro/Central, GoToMyPC, join.me

    8 h 22 min

    Official (opens in a new tab)

    Resolved

  2. GoTo Connect - inbound/outbound call failures

    Partial outage · Jul 2, 11:49 UTC · VoIP Calls - GoTo Connect Web

    6 h 37 min

    Official (opens in a new tab)

    Resolved

  3. GoTo Connect - inbound/outbound call failures

    Partial outage · Jul 1, 09:43 UTC · VoIP Calls - GoTo Connect Web

    1 h 8 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. GoTo Connect - Contact Center and Call Reports Issue

    Partial outage · Jun 19, 08:33 UTC · Contact Center

    4 h 38 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. GoTo Connect - Authentication issue

    Partial outage · May 28, 14:17 UTC · VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile, Administration Portal

    39 min

    Official (opens in a new tab)

    Resolved

  2. Logmein Rescue - Issue starting or joining sessions

    Partial outage · May 27, 15:17 UTC · Rescue, Pro/Central

    39 min

    Official (opens in a new tab)

    Resolved

  3. LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets

    Partial outage · May 13, 18:58 UTC · Rescue, Pro/Central

    7 h 25 min

    Official (opens in a new tab)

    Resolved

  4. Grasshopper - Login Issues

    Degraded · May 8, 01:22 UTC · Grasshopper

    15 h 49 min

    Official (opens in a new tab)

    Resolved

  5. GoTo Connect - Call Recording and Transcript

    Partial outage · May 7, 18:31 UTC · GoTo Connect API

    7 h 29 min

    Official (opens in a new tab)

    Resolved

  6. GoTo App - Cannot connect

    Partial outage · May 6, 16:55 UTC · VoIP Calls - GoTo Connect Web

    28 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Login to GoTo applications - 504 timeout - multiple products impacted

    Partial outage · Apr 20, 14:14 UTC · GoTo Meeting, VoIP Calls - GoTo Connect Web, GoTo Webinar, Helpdesk +9

    1 h 9 min

    Official (opens in a new tab)

    Resolved

  2. GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors)

    Partial outage · Apr 15, 21:08 UTC · PSTN Calls - Inbound

    32 min

    Official (opens in a new tab)

    Resolved

  3. GoTo Connect Call Quality issue

    Partial outage · Apr 6, 12:58 UTC · VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile

    49 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. GoTo Connect - Call audio quality

    Partial outage · Mar 25, 16:08 UTC · VoIP Calls - Deskphones, VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile, PSTN Calls - Inbound +1

    26 min

    Official (opens in a new tab)

    Resolved

  2. GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions

    Partial outage · Mar 18, 15:37 UTC · GoTo Meeting, GoTo Webinar, GoTo Training

    2 h 42 min

    Official (opens in a new tab)

    Resolved

February 2026

  1. GoTo Contact Center – Call queue distribution issues

    Partial outage · Feb 27, 15:52 UTC · Contact Center

    3 h 23 min

    Official (opens in a new tab)

    Resolved

  2. GoTo Connect – Inbound PSTN Calls Not Connecting

    Notice · Feb 27, 12:29 UTC

    Official (opens in a new tab)

    Resolved

January 2026

  1. Other - database replication lag to remote regions

    Partial outage · Jan 27, 00:53 UTC · Administration Portal

    47 min

    Official (opens in a new tab)

    Resolved

  2. Pro and Central - Outlook and Microsoft 365

    Partial outage · Jan 22, 22:19 UTC · Grasshopper, Pro/Central, Administration Portal

    23 h 54 min

    Official (opens in a new tab)

    Resolved

  3. Email delivery issues

    Partial outage · Jan 21, 19:47 UTC · Pro/Central, Administration Portal

    22 min

    Official (opens in a new tab)

    Resolved

  4. GoTo Connect - inbound/outbound call failure in livephx

    Partial outage · Jan 18, 18:04 UTC · VoIP Calls - Deskphones, VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile, PSTN Calls - Inbound +1

    37 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. GoTo Connect - Softphone call issues

    Partial outage · Dec 18, 19:29 UTC · VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile

    46 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. GoTo Training - Join/Scheduling training sessions

    Notice · Nov 26, 08:37 UTC · GoTo Training

    Official (opens in a new tab)

    Resolved

October 2025

  1. LogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the application

    Partial outage · Oct 29, 16:16 UTC · Pro/Central, Miradore, MDM, Remote Execution +1

    5 h 27 min

    Official (opens in a new tab)

    Resolved

  2. GoToMyPC - Application in-accessible

    Partial outage · Oct 26, 10:35 UTC · GoToMyPC

    22 min

    Official (opens in a new tab)

    Resolved

  3. GoTo Connect VoIP Phones Calls - Audio degradation

    Partial outage · Oct 21, 15:51 UTC · PSTN Calls - Outbound

    1 h 1 min

    Official (opens in a new tab)

    Resolved

  4. GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training , GoToMyPC, & GoTo Resolve - Issues in Accessing Application.

    Partial outage · Oct 20, 08:16 UTC · GoTo Meeting, Devices, GoTo Webinar, Helpdesk +9

    13 h 54 min

    Official (opens in a new tab)

    Resolved

  5. GoTo Webinar and GoTo Assist Remote Support - Issues Accessing the Application

    Partial outage · Oct 8, 08:09 UTC · GoTo Webinar, GoTo Assist Remote support v4

    9 h 23 min

    Official (opens in a new tab)

    Resolved

  6. GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training and Openvoice, GoToAssist (Remote Support) - Issues in accessing the Application

    Partial outage · Oct 6, 08:40 UTC · Contact Center, GoTo Meeting, Pro/Central, VoIP Calls - GoTo Connect Web +6

    1 d 12 h

    Official (opens in a new tab)

    Resolved

September 2025

  1. GoTo Connect - missing call event notifications

    Partial outage · Sep 25, 18:25 UTC · GoTo Connect API

    2 h 0 min

    Official (opens in a new tab)

    Resolved

  2. GoTo Connect – PSTN Call Disruption (Brazil)

    Notice · Sep 22, 16:21 UTC

    Official (opens in a new tab)

    Resolved

  3. Contact Center – Call Queues and Contact Center – Issues logging into queues

    Partial outage · Sep 18, 17:59 UTC · Contact Center

    20 min

    Official (opens in a new tab)

    Resolved

  4. GoTo Connect - Issues with messaging and notifications

    Partial outage · Sep 17, 19:03 UTC · VoIP Calls - Deskphones, VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile, Messaging - Chat +1

    23 h 46 min

    Official (opens in a new tab)

    Resolved

August 2025

  1. GoTo Connect - Issues with Outbound Calls - APAC region

    Partial outage · Aug 25, 03:38 UTC · PSTN Calls - Outbound

    57 min

    Official (opens in a new tab)

    Resolved

  2. Grasshopper - Issue with web portal and outgoing calls

    Partial outage · Aug 20, 18:19 UTC · Grasshopper

    1 h 14 min

    Official (opens in a new tab)

    Resolved

  3. GoTo Connect - Incoming PSTN calls issue in Brazil

    Partial outage · Aug 20, 17:58 UTC · PSTN Calls - Inbound

    23 min

    Official (opens in a new tab)

    Resolved