GlobalSign

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Components

GlobalSign reports all 11 components operational. As listed on its status page, read 3 min ago.

  • User Portal · AtlasOperational
  • GCC User Portal · GCCOperational
  • Timestamping (Japan Certified Timestamp partner) for document signing · Other Product LinesOperational
  • Document Signing Service (DSS) · AtlasOperational
  • Certificate Issuance · GCCOperational
  • Timestamping (GlobalSign Japan Accredited Timestamping) for document signing · Other Product LinesOperational
  • OCSP & CRL Services · GCCOperational
  • Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) · Other Product LinesOperational
  • Marketing WebsitesOperational
  • Time Stamping · AtlasOperational
  • Edge Enroll · AtlasOperational
Reported uptime
99.91%
From published incidents, 89 of 90 days covered
Published incidents
4
Active in the last 90 days
Days affected
3
Out of the last 90, any severity
Last incident
5 d ago
Started Nov 5, 20:28 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

November 2026

  1. HVCA API Integration Issues Affecting Some Customers

    Degraded · Nov 5, 20:28 UTC · Certificate Issuance

    1 h 5 min

    Official (opens in a new tab)

    Resolved

October 2026

  1. GCC: certificate issuance problem

    Notice · Oct 29, 09:28 UTC · Certificate Issuance

    12 min

    Official (opens in a new tab)

    Resolved

  2. Atlas Certificate Issuance (HVCA API) customer parsing issue

    Notice · Oct 13, 15:17 UTC · Certificate Issuance

    18 h 37 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. Issue with Atlas Qualified TSA service

    Degraded · Sep 25, 10:16 UTC · Time Stamping

    1 h 41 min

    Official (opens in a new tab)

    Resolved

  2. Intermittent unavailability of Atlas portal

    Partial outage · Sep 16, 08:48 UTC · User Portal

    5 h 58 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. Connectivity issue affecting Atlas APIs

    Notice · Aug 27, 13:28 UTC · Document Signing Service (DSS), Certificate Issuance, OCSP & CRL Services, Time Stamping +1

    26 min

    Official (opens in a new tab)

    Resolved

  2. GCC service is not accessible

    Major outage · Aug 13, 09:18 UTC · GCC User Portal, Certificate Issuance

    6 h 7 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. Brief connectivity blip on Atlas APIs

    Notice · Jun 23, 20:09 UTC · Document Signing Service (DSS), Certificate Issuance, Time Stamping, Edge Enroll

    Official (opens in a new tab)

    Resolved

  2. Problems with usage reporting in Atlas

    Degraded · Jun 11, 09:23 UTC · User Portal, Document Signing Service (DSS), Certificate Issuance, Time Stamping

    1 d 3 h

    Official (opens in a new tab)

    Resolved

  3. Disruption on Atlas HVCA and DSS APIs

    Notice · Jun 8, 07:57 UTC

    Official (opens in a new tab)

    Resolved

April 2026

  1. Atlas Portal usage display problems affecting some customers

    Degraded · Apr 16, 16:03 UTC · User Portal

    12 d 16 h

    Official (opens in a new tab)

    Resolved

  2. Brief error spike on Atlas API services

    Notice · Apr 9, 12:45 UTC · Document Signing Service (DSS), Certificate Issuance, Time Stamping

    48 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. Intermittent issue affecting HVCA and DSS APIs

    Notice · Mar 30, 07:01 UTC

    Official (opens in a new tab)

    Resolved

  2. Some customers may see incorrect usage in the Atlas portal

    Notice · Mar 27, 19:00 UTC · User Portal

    6 d 6 h

    Official (opens in a new tab)

    Resolved

  3. Intermittent certificate issuance failures on GCC

    Notice · Mar 17, 08:14 UTC · Certificate Issuance

    16 min

    Official (opens in a new tab)

    Resolved

  4. OCSP Request Errors

    Degraded · Mar 17, 02:02 UTC · OCSP & CRL Services

    27 d 7 h

    Official (opens in a new tab)

    Resolved

February 2026

  1. Higher than normal error rate on Atlas APIs

    Degraded · Feb 25, 14:19 UTC · Document Signing Service (DSS), Certificate Issuance

    56 min

    Official (opens in a new tab)

    Resolved

  2. Intermittent errors with Atlas HVCA /stats endpoint

    Degraded · Feb 18, 15:21 UTC · Certificate Issuance

    18 h 45 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. Problem delivering Japan Certified timestamps

    Degraded · Jan 19, 10:34 UTC · Timestamping (Japan Certified Timestamp partner) for document signing, Document Signing Service (DSS), Time Stamping

    1 h 19 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. Errors on HVCA /stats endpoints

    Degraded · Dec 10, 14:08 UTC · Certificate Issuance

    1 d 17 h

    Official (opens in a new tab)

    Resolved

  2. SSL errors occur for TLS certificates issued on December 1

    Degraded · Dec 1, 10:33 UTC · Certificate Issuance, Certificate Issuance

    2 h 39 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. Problem accessing some sections of Atlas portal

    Degraded · Nov 28, 17:51 UTC · User Portal

    2 d 16 h

    Official (opens in a new tab)

    Resolved

  2. Atlas portal issue

    Major outage · Nov 27, 18:20 UTC · User Portal

    33 min

    Official (opens in a new tab)

    Resolved

  3. GCC Certificate Issuance

    Partial outage · Nov 25, 08:05 UTC · Certificate Issuance

    4 h 28 min

    Official (opens in a new tab)

    Resolved

  4. Increased error rate on Atlas TSA service

    Degraded · Nov 21, 16:41 UTC · Time Stamping

    3 d 20 h

    Official (opens in a new tab)

    Resolved

  5. Investigating issues with the GCC Certificate Issuance

    Major outage · Nov 15, 11:49 UTC · GCC User Portal, Certificate Issuance

    1 d 1 h

    Official (opens in a new tab)

    Resolved

  6. Intermittent issues with Atlas APIs (HVCA, DSS)

    Notice · Nov 6, 16:18 UTC · Document Signing Service (DSS), Certificate Issuance

    3 d 18 h

    Official (opens in a new tab)

    Resolved

October 2025

  1. Issue creating credentials in Atlas portal

    Partial outage · Oct 30, 16:36 UTC · User Portal

    2 h 47 min

    Official (opens in a new tab)

    Resolved

September 2025

  1. Issue with DSS and HVCA API functionality

    Notice · Sep 18, 12:12 UTC · Document Signing Service (DSS), Certificate Issuance

    17 h 12 min

    Official (opens in a new tab)

    Resolved

  2. Issues affecting domain claims in Atlas

    Degraded · Sep 10, 13:18 UTC · Certificate Issuance

    4 h 5 min

    Official (opens in a new tab)

    Resolved

  3. Problem sending domain validation emails from Atlas

    Degraded · Sep 10, 11:01 UTC · Certificate Issuance

    19 h 53 min

    Official (opens in a new tab)

    Resolved

July 2025

  1. Problems accessing www.globalsign.com

    Major outage · Jul 17, 12:47 UTC · Marketing Websites

    21 min

    Official (opens in a new tab)

    Resolved

June 2025

  1. Investigating issues with the GCC portal access and certificate issuance

    Notice · Jun 23, 10:15 UTC · GCC User Portal, Certificate Issuance

    55 min

    Official (opens in a new tab)

    Resolved

April 2025

  1. GCC Certificate Issuance Failure

    Notice · Apr 7, 06:27 UTC · Certificate Issuance

    3 h 16 min

    Official (opens in a new tab)

    Resolved

March 2025

  1. Issue with Atlas issuance and DSS

    Major outage · Mar 21, 08:52 UTC · Document Signing Service (DSS), Certificate Issuance

    34 min

    Official (opens in a new tab)

    Resolved

  2. GCC Certificate Issuance Failure

    Degraded · Mar 20, 13:33 UTC · Certificate Issuance

    12 d 19 h

    Official (opens in a new tab)

    Resolved

February 2025

  1. Partial CAA validation error in GCC

    Degraded · Feb 27, 01:34 UTC · Certificate Issuance

    7 h 23 min

    Official (opens in a new tab)

    Resolved

November 2024

  1. Intermittent Atlas errors

    Partial outage · Nov 7, 17:23 UTC · Document Signing Service (DSS), Certificate Issuance, Time Stamping

    18 min

    Official (opens in a new tab)

    Resolved

  2. Certificate Validation Issue

    Partial outage · Nov 7, 07:23 UTC · OCSP & CRL Services, OCSP & CRL Services

    45 min

    Official (opens in a new tab)

    Resolved

October 2024

  1. Website and partners site unavailable

    Notice · Oct 9, 13:20 UTC

    29 min

    Official (opens in a new tab)

    Resolved

September 2024

  1. Atlas portal problems

    Degraded · Sep 21, 03:01 UTC · User Portal

    3 h 40 min

    Official (opens in a new tab)

    Resolved

July 2024

  1. Small number of authentication failures on Atlas APIs

    Degraded · Jul 31, 07:37 UTC · Document Signing Service (DSS), Certificate Issuance

    22 min

    Official (opens in a new tab)

    Resolved

  2. Problems with domain claims and certificate issuance through Atlas portal

    Partial outage · Jul 29, 14:42 UTC · User Portal

    21 min

    Official (opens in a new tab)

    Resolved

June 2024

  1. High error rate on /login calls to Atlas API services

    Partial outage · Jun 6, 06:51 UTC · Document Signing Service (DSS), Certificate Issuance, Time Stamping

    8 h 9 min

    Official (opens in a new tab)

    Resolved

May 2024

  1. Issue with Atlas portal fetching and creating account details

    Partial outage · May 13, 09:43 UTC · User Portal

    3 h 9 min

    Official (opens in a new tab)

    Resolved

  2. Possible issue on DSS/HVCA

    Partial outage · May 8, 07:51 UTC · Document Signing Service (DSS), Certificate Issuance

    3 h 34 min

    Official (opens in a new tab)

    Resolved

  3. We are investigating an issue affecting DSS and HVCA

    Partial outage · May 1, 13:16 UTC · Document Signing Service (DSS), Certificate Issuance

    43 min

    Official (opens in a new tab)

    Resolved

April 2024

  1. Possible errors from GCC

    Partial outage · Apr 25, 15:51 UTC · GCC User Portal, Certificate Issuance

    3 h 27 min

    Official (opens in a new tab)

    Resolved

  2. Problem with /stats and /counters endpoints on HVCA API

    Notice · Apr 24, 13:20 UTC · Certificate Issuance

    Official (opens in a new tab)

    Resolved

  3. Certificate Issuance is unstable in GCC system

    Degraded · Apr 10, 01:58 UTC · Certificate Issuance

    2 h 12 min

    Official (opens in a new tab)

    Resolved