Vendor reports: operationalResolved · vendor status “resolved”Official status API

Brief error spike on Atlas API services

Reported by GlobalSign · Identity & Security · source last read 5 min ago

Official source (opens in a new tab)
Vendor start
Apr 9, 2026, 12:45 UTC
Vendor's clock
Resolved
Apr 9, 2026, 13:33 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
48 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • GlobalSign reports operational: "Brief error spike on Atlas API services".[E1, E2]
  • The vendor marked it resolved at 2026-04-09 13:33 UTC.[E3, E7]

Affected products and regions

  • Components: Document Signing Service (DSS), Certificate Issuance, Time Stamping.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-04-09 13:33 UTC · summary s1, evidence 7e8f718a02ee76d6

Evidence (7)
  1. E1GlobalSign reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Brief error spike on Atlas API services". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-04-09 12:45 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Document Signing Service (DSS), Certificate Issuance, Time Stamping. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-04-09 13:33 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Document Signing Service (DSS), Certificate Issuance, Time Stamping

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

GlobalSign is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Apr 9, 2026, 12:45 UTCVendor-reported startVendor time
  2. Apr 9, 2026, 13:33 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

GlobalSign: Brief error spike on Atlas API services — statuswall