Dialpad

Some customers may be experiencing degraded performance with AI agents.

Degraded · Nov 4, 18:40 UTC

Service degradation affecting Dialpad AI Voice and Text Agents

Partial outage · Nov 2, 22:05 UTC

Some customers may be experiencing issues with devices.

Degraded · Oct 20, 15:49 UTC

Some customers may be experiencing issues making or receiving calls.

Partial outage · Oct 20, 01:44 UTC

Service degradation affecting some IVR Customers

Degraded · Sep 23, 17:20 UTC

Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls

Degraded · Sep 15, 16:08 UTC

Investigating degraded calling performance for some EU numbers and destinations

Degraded · Sep 3, 09:54 UTC

Partial service disruption

Partial outage · Sep 1, 15:25 UTC

Some contact center agents may be experiencing issues with being unable to complete a call wrap-up

Degraded · Aug 21, 16:21 UTC

Some customers may be experiencing errors using the fax API

Degraded · Jul 28, 16:22 UTC

Some customers may be experiencing degraded performance with IVR calls

Degraded · Jul 7, 18:38 UTC

Inbound/Outbound Calling Potentially Impacted

Degraded · Jun 30, 23:23 UTC

Some customers in the US and Canada may be experience issues with delays in message delivery

Degraded · Jun 11, 20:55 UTC

Some customers in the US and Canada may be experiencing issues with MMS messaging

Partial outage · Jun 9, 16:34 UTC

Some customers may be experiencing issues receiving inbound SMS messages

Degraded · Jun 8, 22:43 UTC

Some customers may be experiencing issues with IVR

Partial outage · May 20, 18:58 UTC

Customers using Salesforce CTI with Dialpad may be experiencing issues with logging in

Degraded · May 4, 15:11 UTC

We are investigating potential issues with calling

Partial outage · Apr 8, 19:17 UTC

Some customers may be experiencing issues making or receiving calls.

Degraded · Mar 10, 15:47 UTC

Some customers may be experiencing sporadic issues with placing or receiving calls

Degraded · Feb 13, 16:39 UTC

Some customers may be experiencing sporadic issues with placing or receiving calls

Degraded · Feb 12, 14:47 UTC

Some customers may be experiencing delays in platform functions

Degraded · Jan 13, 17:37 UTC

Accessing www.dialpad.com shows an error

Partial outage · Nov 18, 13:41 UTC

Multiple analytics features are experiencing issues with loading

Degraded · Sep 30, 19:28 UTC

Some customers may be experiencing intermittent issues with connecting calls

Degraded · Aug 6, 21:42 UTC

Some customers may be experiencing issues with IVR routing

Degraded · Jul 22, 02:07 UTC

Some customers may be experiencing issues with IVR routing

Degraded · Jul 22, 02:05 UTC

Customers may be experiencing issues with workforce management

Partial outage · Jul 2, 16:56 UTC

Some customers may be experiencing issues with contact centers

Partial outage · Jul 2, 15:39 UTC

Some customers may be experiencing issues with calling

Degraded · Jul 1, 16:43 UTC

Some customers may be experiencing issues with Dialpad Ai

Degraded · Jun 30, 18:16 UTC

Some customers may be experiencing issues receiving text messages

Degraded · Jun 26, 20:51 UTC

Some customers may be experiencing issues with CTI calling features.

Notice · Jun 18, 22:20 UTC

Customers experiencing difficulty making calls and joining meetings.

Major outage · Jun 12, 18:09 UTC

Some customers may be seeing a delay in some analytics dashboards.

Partial outage · Jun 12, 15:19 UTC

Some customers may be experiencing issues accessing Workforce Management administration page

Partial outage · Jun 10, 18:36 UTC

Some customers may be experiencing issues accessing the generative Ai Agents and Ai Live Assistants

Degraded · Jun 10, 12:19 UTC

Some customers may be experiencing issues with making and receiving calls.

Degraded · Jun 5, 02:17 UTC

Some customers might be experiencing issues with calling and messaging

Partial outage · May 21, 14:42 UTC

Some customers might experiencing intermittent issue with IVR Workflows

Degraded · May 20, 18:12 UTC

Some customers might experiencing issues with calling, messaging and meetings

Partial outage · May 20, 15:32 UTC

Some customers may be experiencing issues with calls ringing after an operator answers

Degraded · May 16, 01:12 UTC

Some customers in Australia may be experiencing a degradation in sending and receiving SMS and MMS messages.

Notice · May 11, 02:30 UTC

Some customers in North America may be experiencing issues with call audio

Degraded · May 9, 17:43 UTC

Some customers in North America may have experienced issues with calls

Partial outage · May 9, 17:31 UTC

Analytics Live Dashboard may be experiencing delays loading

Degraded · May 6, 16:42 UTC

Some customers may be experiencing degraded performance with Omnichannel and IVR applications

Degraded · Apr 27, 17:45 UTC

Some customers may be experiencing a delay with Live Analytics Dashboards

Degraded · Apr 24, 20:56 UTC

Issues answering calls on Google Chrome and MS Edge using the external notification

Degraded · Apr 11, 21:13 UTC

Some customers may be experiencing issues with contact center on-duty status

Degraded · Apr 10, 19:05 UTC