Chargebee
Operational
All Systems Operational
Official status API · last read 2 min ago
- Reported uptime
- 99.96%
- From published incidents, 89 of 90 days covered
- Published incidents
- 12
- Active in the last 90 days
- Days affected
- 10
- Out of the last 90, any severity
- Last incident
- 14 d ago
- Started Oct 28, 08:15 UTC
Last 90 days
- Operational
- Maintenance
- Degraded
- Partial outage
- Major outage
- No data
CVEs, last two years
0
None matched in NVD.
Disclosed security incidents
0
None on record since January 2024.
Published root-cause analyses
2
Linked to the official write-ups.
Incident timeline
October 2026
API Service Degradation - EU Region
Partial outage · Oct 28, 08:15 UTC
Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability
Notice · Oct 22, 15:43 UTC
Degraded · Oct 10, 09:34 UTC
Resolved
API Service Degradation - EU Region
Degraded · Oct 8, 14:31 UTC
September 2026
Degraded · Sep 30, 10:05 UTC
Resolved
Partial outage · Sep 29, 12:35 UTC
Degraded · Sep 17, 03:51 UTC
Resolved
Degraded · Sep 3, 19:03 UTC
Degraded · Sep 3, 17:36 UTC
Degraded · Sep 3, 13:51 UTC
Partial outage · Sep 2, 13:28 UTC
QuickBooks Online Service Degradation
Degraded · Sep 2, 05:47 UTC
Resolved
August 2026
Degraded · Aug 24, 15:59 UTC
Self-Serve Portal Intermittent Issues
Degraded · Aug 7, 15:58 UTC
Resolved
Degraded · Aug 2, 06:47 UTC
July 2026
Degraded · Jul 21, 07:52 UTC
Degraded · Jul 20, 13:10 UTC
Resolved
Degraded · Jul 16, 13:10 UTC
Resolved
Partial outage · Jul 16, 12:56 UTC
Resolved
June 2026
Degraded Performance - Chargebee Copilot
Degraded · Jun 30, 22:55 UTC
Major outage · Jun 11, 23:15 UTC
Partial outage · Jun 5, 23:00 UTC
Resolved
May 2026
Degraded Performance: Outbound Email Notifications
Degraded · May 29, 11:40 UTC
Intermittent API Failures - EU Region
Partial outage · May 20, 16:09 UTC
Resolved
Partial outage · May 18, 11:05 UTC
Resolved
Degraded · May 8, 02:25 UTC
Intermittent API Request Timeouts - US Region
Degraded · May 8, 00:29 UTC
Degraded · May 5, 15:47 UTC
Resolved
April 2026
Delays in Data Sync and Payment Statuses
Degraded · Apr 9, 06:36 UTC
February 2026
Degraded · Feb 26, 16:45 UTC
Resolved
Degraded · Feb 26, 15:16 UTC
Resolved
Degraded · Feb 24, 14:36 UTC
Degraded · Feb 19, 13:28 UTC
January 2026
API Service Degradation - US Region
Degraded · Jan 22, 15:47 UTC
Resolved
Service Degradation: Location Validation Service Issues
Degraded · Jan 8, 20:21 UTC
December 2025
Degraded · Dec 10, 04:08 UTC
Degraded · Dec 5, 09:17 UTC
Degraded · Dec 4, 04:51 UTC
Resolved
Degraded · Dec 3, 18:24 UTC
Degraded · Dec 3, 08:46 UTC
Resolved
November 2025
Degraded · Nov 29, 10:10 UTC
Resolved
Degraded · Nov 21, 12:52 UTC
Resolved
Degraded · Nov 18, 12:31 UTC
Degraded · Nov 14, 08:21 UTC
Resolved
Delay in Payment Status Updates
Degraded · Nov 6, 07:41 UTC
Resolved
API Service Degradation - EU Region
Degraded · Nov 5, 10:28 UTC
Resolved
October 2025
Degraded · Oct 24, 20:00 UTC
Clarification on recent customer communication regarding G2 certificate update
Notice · Oct 24, 03:39 UTC
Degraded · Oct 22, 07:05 UTC
Resolved
AWS Outage Impacting Chargebee Services
Partial outage · Oct 20, 09:42 UTC