Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Intermittent API Failures - EU Region

Reported by Chargebee · Payments & Fintech · source last read 2 min ago

Official source (opens in a new tab)
Vendor start
May 20, 2026, 16:09 UTC
Vendor's clock
Resolved
May 20, 2026, 16:09 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
Not available
Needs both vendor times

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Chargebee reports partial outage: "Intermittent API Failures - EU Region".[E1, E2]
  • The vendor marked it resolved at 2026-05-20 16:09 UTC.[E3, E7]

Affected products and regions

  • Components: API (EU), Checkout (EU), hCaptcha.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-05-20 16:09 UTC · summary s1, evidence ba48574fa58a197a

Evidence (7)
  1. E1Chargebee reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Intermittent API Failures - EU Region". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-05-20 16:09 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: API (EU), Checkout (EU), hCaptcha. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-05-20 16:09 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: API (EU), Checkout (EU), hCaptcha

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Chargebee is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. May 20, 2026, 16:09 UTCVendor-reported startVendor time
  2. May 20, 2026, 16:09 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

Chargebee: Intermittent API Failures - EU Region — statuswall