Basecamp

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read just now

Reported uptime
99.95%
From published incidents, 89 of 90 days covered
Published incidents
9
Active in the last 90 days
Days affected
5
Out of the last 90, any severity
Last incident
1 d ago
Started Nov 10, 03:04 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

November 2026

  1. Campfire outage

    Major outage · Nov 10, 03:04 UTC

    6 min

    Official (opens in a new tab)

    Resolved

October 2026

  1. Basecamp Classic outage

    Major outage · Oct 21, 01:20 UTC

    6 min

    Official (opens in a new tab)

    Resolved

  2. Campfire outage

    Major outage · Oct 20, 21:27 UTC

    6 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. Campfire outage

    Major outage · Sep 29, 13:10 UTC

    7 min

    Official (opens in a new tab)

    Resolved

  2. Basecamp Classic outage

    Major outage · Sep 29, 12:18 UTC

    16 min

    Official (opens in a new tab)

    Resolved

  3. Campfire outage

    Major outage · Sep 29, 12:18 UTC

    16 min

    Official (opens in a new tab)

    Resolved

  4. Basecamp 5 and HEY are down

    Major outage · Sep 29, 12:10 UTC

    24 min

    Official (opens in a new tab)

    Resolved

  5. Campfire outage

    Major outage · Sep 29, 11:28 UTC

    6 min

    Official (opens in a new tab)

    Resolved

  6. Campfire outage

    Major outage · Sep 10, 14:58 UTC

    6 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. Basecamp 5 chat is offline

    Degraded · Aug 4, 08:23 UTC

    9 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. Basecamp 4 is having trouble

    Degraded · Nov 7, 15:16 UTC

    15 min

    Official (opens in a new tab)

    Resolved

June 2025

  1. Launchpad is down

    Degraded · Jun 17, 23:00 UTC

    1 min

    Official (opens in a new tab)

    Resolved

February 2025

  1. Inbound emails are delayed

    Degraded · Feb 7, 15:50 UTC

    32 min

    Official (opens in a new tab)

    Resolved

October 2024

  1. Highrise is having some trouble

    Partial outage · Oct 17, 19:18 UTC

    48 min

    Official (opens in a new tab)

    Resolved

August 2024

  1. HEY is having some trouble.

    Degraded · Aug 14, 21:45 UTC

    21 min

    Official (opens in a new tab)

    Resolved

April 2024

  1. HEY Email Delays

    Partial outage · Apr 4, 05:36 UTC

    41 min

    Official (opens in a new tab)

    Resolved

February 2024

  1. Basecamp 4 user preferences are having trouble.

    Degraded · Feb 8, 16:08 UTC

    1 h 56 min

    Official (opens in a new tab)

    Resolved

January 2024

  1. All 37signals apps are having trouble

    Degraded · Jan 24, 22:23 UTC

    25 min

    Official (opens in a new tab)

    Resolved

November 2023

  1. HEY is down

    Major outage · Nov 21, 16:32 UTC

    25 min

    Official (opens in a new tab)

    Resolved

April 2023

  1. HEY is down

    Major outage · Apr 1, 13:08 UTC

    43 min

    Official (opens in a new tab)

    Resolved

February 2023

  1. Basecamp 4 issues

    Major outage · Feb 6, 14:42 UTC

    22 min

    Official (opens in a new tab)

    Resolved

November 2022

  1. Hey World is having issues

    Degraded · Nov 9, 23:22 UTC

    50 min

    Official (opens in a new tab)

    Resolved

  2. HEY is down

    Major outage · Nov 2, 21:37 UTC

    1 min

    Official (opens in a new tab)

    Resolved

October 2022

  1. Basecamp Classic is down

    Major outage · Oct 11, 03:35 UTC

    5 min

    Official (opens in a new tab)

    Resolved

September 2022

  1. Delayed mobile push notifications

    Degraded · Sep 26, 10:07 UTC

    2 h 22 min

    Official (opens in a new tab)

    Resolved

June 2022

  1. Basecamp 3 is down

    Major outage · Jun 27, 14:49 UTC

    1 h 0 min

    Official (opens in a new tab)

    Resolved

  2. Basecamp 3 Down

    Major outage · Jun 27, 13:19 UTC

    1 h 1 min

    Official (opens in a new tab)

    Resolved

  3. Delays to daily activity digest emails

    Degraded · Jun 1, 07:39 UTC

    27 min

    Official (opens in a new tab)

    Resolved

May 2022

  1. Basecamp 3 iOS: App crashing repeatedly for some customers

    Degraded · May 24, 12:18 UTC

    1 d 0 h

    Official (opens in a new tab)

    Resolved

  2. HEY iOS: Issue with moving emails from Set Aside/Reply Later to Bubble Up.

    Degraded · May 24, 10:01 UTC

    34 min

    Official (opens in a new tab)

    Resolved

April 2022

  1. Account signups

    Major outage · Apr 4, 07:13 UTC

    18 min

    Official (opens in a new tab)

    Resolved

November 2021

  1. Hey Billing Errors

    Degraded · Nov 17, 02:30 UTC

    35 min

    Official (opens in a new tab)

    Resolved

August 2021

  1. HEY Logins - Partial Outage

    Degraded · Aug 26, 15:52 UTC

    1 d 1 h

    Official (opens in a new tab)

    Resolved

June 2021

  1. HR Down

    Major outage · Jun 29, 20:11 UTC

    4 min

    Official (opens in a new tab)

    Resolved

April 2021

  1. HEY is having issues

    Major outage · Apr 21, 15:52 UTC

    11 min

    Official (opens in a new tab)

    Resolved

February 2021

  1. Basecamp 3 is down

    Major outage · Feb 4, 18:06 UTC

    11 min

    Official (opens in a new tab)

    Resolved

  2. HEY has delays receiving email

    Partial outage · Feb 1, 22:48 UTC

    1 h 23 min

    Official (opens in a new tab)

    Resolved

September 2020

  1. HEY inbound email delay

    Degraded · Sep 11, 16:24 UTC

    20 min

    Official (opens in a new tab)

    Resolved

  2. Basecamp 2 & 3 and Launchpad are down

    Major outage · Sep 2, 15:54 UTC

    27 min

    Official (opens in a new tab)

    Resolved

  3. Basecamp 3 is experiencing slowness

    Degraded · Sep 1, 15:21 UTC

    15 min

    Official (opens in a new tab)

    Resolved

  4. Basecamp is down.

    Partial outage · Sep 1, 14:51 UTC

    17 min

    Official (opens in a new tab)

    Resolved

August 2020

  1. Basecamp 3 Campfire chat rooms are having trouble loading

    Partial outage · Aug 28, 17:15 UTC

    40 min

    Official (opens in a new tab)

    Resolved

  2. Basecamp 3 is down

    Degraded · Aug 10, 02:27 UTC

    25 min

    Official (opens in a new tab)

    Resolved

July 2020

  1. HEY is down

    Major outage · Jul 10, 15:12 UTC

    15 min

    Official (opens in a new tab)

    Resolved

  2. Investigating slowness on copies, moves and chat messages in Basecamp 3

    Degraded · Jul 9, 12:06 UTC

    1 h 26 min

    Official (opens in a new tab)

    Resolved

  3. HEY rate-limiting errors

    Degraded · Jul 5, 02:46 UTC

    1 h 34 min

    Official (opens in a new tab)

    Resolved

June 2020

  1. Avatars and Previews

    Degraded · Jun 29, 13:11 UTC

    4 min

    Official (opens in a new tab)

    Resolved

January 2020

  1. Highrise Down

    Degraded · Jan 2, 17:44 UTC

    Official (opens in a new tab)

    Resolved