Outages and root causes.

Two years of public outages, and what each company said caused them. Every entry links to the company's own write-up; nothing here is our speculation.

Status pages re-read 27 min ago

Incidents listed

By month, last two years · Onfido

Peak 4 · December 2025

Incidents listed: 22; Last two years
Official write-ups: 10; Linked from the incident
Major outages: 8; As graded by each company
Services: 1; With at least one entry

From the status pages

With a published RCA Partial and major outages Both

Onfido · UK EVisa Government Service is down
Partial outage · Sep 22, 2026 · 25 min
Incident report (opens in a new tab)
Onfido · Web SDK Outage (all regions)
Partial outage · Sep 1, 2026
Read the RCA (opens in a new tab)
Onfido · QES tasks cannot complete because our provider is encountering issues.
Major outage · Jun 23, 2026 · 1 h 11 min
Incident report (opens in a new tab)
Onfido · Severe service disruption across the platform in EU
Major outage · Jun 22, 2026 · 12 min
Read the RCA (opens in a new tab)
Onfido · Partial outage for Watchlist reports
Partial outage · Jun 6, 2026 · 1 h 41 min
Incident report (opens in a new tab)
Onfido · QES tasks cannot complete because our provider is encountering issues.
Partial outage · May 9, 2026 · 37 min
Incident report (opens in a new tab)
Onfido · QES tasks outage
Major outage · May 5, 2026 · 1 h 47 min
Incident report (opens in a new tab)
Onfido · QES tasks degraded performance
Major outage · Apr 21, 2026 · 2 h 45 min
Incident report (opens in a new tab)
Onfido · QES tasks partial outage
Partial outage · Feb 3, 2026 · 2 h 34 min
Incident report (opens in a new tab)
Onfido · QES tasks degraded performance
Partial outage · Feb 2, 2026 · 1 h 48 min
Incident report (opens in a new tab)
Onfido · Document report processing disrupted in EU
Partial outage · Jan 26, 2026
Read the RCA (opens in a new tab)
Onfido · Document Reports not being processed in US
Major outage · Jan 21, 2026 · 1 h 29 min
Read the RCA (opens in a new tab)
Onfido · Severe service disruption across the platform in EU
Partial outage · Jan 7, 2026 · 3 h 8 min
Read the RCA (opens in a new tab)
Onfido · Errors when processing checks in Canada region
Partial outage · Dec 19, 2025 · 25 min
Incident report (opens in a new tab)
Onfido · Degraded performance of QES and Evidence File products
Partial outage · Dec 18, 2025 · 1 h 5 min
Incident report (opens in a new tab)
Onfido · Unable to create reports in EU
Partial outage · Dec 9, 2025 · 57 min
Read the RCA (opens in a new tab)
Onfido · Dashboard and check creation unavailable
Major outage · Dec 2, 2025
Read the RCA (opens in a new tab)
Onfido · High flagging rate for Document Video Reports
Partial outage · Nov 14, 2025 · 48 min
Read the RCA (opens in a new tab)
Onfido · Outage in the US region
Major outage · Oct 20, 2025 · 6 h 34 min
Read the RCA (opens in a new tab)
Onfido · Services down in US region
Major outage · Oct 20, 2025 · 3 h 19 min
Incident report (opens in a new tab)
Onfido · Identity Enhanced is experiencing a significant decrease in TaT for applicants globally (excluding UK, US applicants)
Partial outage · Oct 9, 2025 · 4 h 19 min
Incident report (opens in a new tab)
Onfido · Delays in Webhook delivery in EU region
Partial outage · Sep 17, 2025 · 42 min
Read the RCA (opens in a new tab)

Who publishes root causes

Write-ups posted on status pages, last two years

Public information only

Everything on this page was already published by the companies themselves or by public bodies. statuswall gathers it in one place, links every item to its original, and adds nothing from private or leaked sources.

Sources

Official status pages: incident titles, severity, times and the link to each published root-cause analysis, exactly as each company posted them
Company engineering blogs and incident reports: the basis for the notable-outage summaries, each linked from its card

How fresh it is

Incidents and RCA links: re-read from every status page about once an hour; last run 27 min ago
Notable-outage summaries: written by hand and last checked against their sources on Nov 10, 2026

Titles, severity and times are as published on each company's status page. "Published RCA" means the company posted a postmortem on that incident's official page; we link to it and do not reproduce it. Many companies publish root causes on a blog instead, or not at all, so the absence of a link is not evidence that no analysis exists. Severity grading differs between companies and is not comparable across them. This is not a complete record of every outage.

statuswall is independent and is not affiliated with, sponsored by or endorsed by any company named here. Company and product names are used only to identify whose public information is being referred to. The information is provided as is, for general reference, with no guarantee that it is complete, current or free of error; it is not security, legal or purchasing advice. Where this page and an official source differ, the official source is right.