Vendor reports: degradedResolved · vendor status “resolved”Official status API

Some pages under www.usertesting.com are not loading.

Reported by UserTesting · Data & Analytics · source last read just now

Official source (opens in a new tab)
Vendor start
Nov 28, 2025, 09:49 UTC
Vendor's clock
Resolved
Nov 28, 2025, 17:36 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
7 h 48 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • UserTesting reports degraded: "Some pages under www.usertesting.com are not loading.".[E1, E2]
  • The vendor marked it resolved at 2025-11-28 17:36 UTC.[E3, E7]

Affected products and regions

  • Components: Marketing Site.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-11-28 17:36 UTC · summary s1, evidence f3a146ed3ed4d0fa

Evidence (7)
  1. E1UserTesting reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Some pages under www.usertesting.com are not loading.". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-11-28 09:49 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Marketing Site. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-11-28 17:36 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Marketing Site

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

UserTesting is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Nov 28, 2025, 09:49 UTCVendor-reported startVendor time
  2. Nov 28, 2025, 17:36 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.