Vendor reports: degradedResolved · vendor status “resolved”Official status API
UserTesting interface running slow
Reported by UserTesting · Data & Analytics · source last read just now
- Vendor start
- Jan 22, 2026, 16:32 UTC
- Vendor's clock
- Resolved
- Jan 23, 2026, 16:45 UTC
- Vendor's clock
- First seen by Statuswall
- Before tracking began
- Statuswall's clock
- Duration
- 1 d 0 h
- From vendor start and resolution
Summary
Built from the facts below, no AI
Potential impact, not a confirmed outage of your systems.
What the vendor confirmed
Affected products and regions
- Components: Dashboard, Study Results, Insights Summary.[E6]
What is unknown
- Which regions are affected: the vendor did not say.[E5]
- Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.
Last update in these facts: 2026-01-23 16:45 UTC · summary s1, evidence 28eb2dfa3fa72f27
Evidence (7)
- E1UserTesting reports degraded. (vendor) source (opens in a new tab)
- E2Vendor title: "UserTesting interface running slow". (vendor) source (opens in a new tab)
- E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
- E4Vendor-reported start: 2026-01-22 16:32 UTC. (vendor) source (opens in a new tab)
- E5The vendor did not state which regions are affected. (Statuswall)
- E6Components the vendor attached: Dashboard, Study Results, Insights Summary. (vendor) source (opens in a new tab)
- E7Vendor-reported resolution: 2026-01-23 16:45 UTC. (vendor) source (opens in a new tab)
Affected scope
Not stated by the vendor
Components: Dashboard, Study Results, Insights Summary
No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.
Potential relevance
UserTesting is not in your stack. Follow it to see whether reports like this fall inside the regions you use.
Timeline
Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.
- Jan 22, 2026, 16:32 UTCVendor-reported startVendor time
- Jan 23, 2026, 16:45 UTCVendor-reported resolutionVendor time
No changes observed yet. Statuswall began recording changes on incidents in November 2026.