Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Login failures and Latency Issues with Sending and Signing Envelopes (Incident 4717)

Reported by DocuSign · Productivity & Collaboration · source last read 3 min ago

Official source (opens in a new tab)
Vendor start
Apr 17, 2026, 14:47 UTC
Vendor's clock
Resolved
Apr 17, 2026, 16:18 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 02:42 UTC
Statuswall's clock
Duration
1 h 31 min
From vendor start and resolution

Affected scope

Not stated by the vendor

The vendor's feed gives no region for this incident. It is not assumed to be global.

Potential relevance

DocuSign is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Apr 17, 2026, 14:47 UTCVendor-reported startVendor time
  2. Apr 17, 2026, 16:18 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 02:42 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall