Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Elevated Error Rates APAC (Sydney)

Reported by Genesys Cloud · Communication & Messaging · source last read 2 min ago

Official source (opens in a new tab)
Vendor start
Mar 12, 2026, 02:59 UTC
Vendor's clock
Resolved
Mar 12, 2026, 03:26 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
27 min
From vendor start and resolution

Affected scope

Not stated by the vendor

The vendor's feed gives no region for this incident. It is not assumed to be global.

Potential relevance

Genesys Cloud is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Mar 12, 2026, 02:59 UTCVendor-reported startVendor time
  2. Mar 12, 2026, 03:26 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

Genesys Cloud: Elevated Error Rates APAC (Sydney) — statuswall