Vendor reports: major outageResolved · vendor status “resolved”Official status API

QES tasks cannot complete because our provider is encountering issues.

Reported by Onfido · Identity & Security · source last read just now

Official source (opens in a new tab)
Vendor start
Jun 23, 2026, 02:38 UTC
Vendor's clock
Resolved
Jun 23, 2026, 03:49 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
1 h 11 min
From vendor start and resolution

Affected scope

Not stated by the vendor

The vendor's feed gives no region for this incident. It is not assumed to be global.

Potential relevance

Onfido is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jun 23, 2026, 02:38 UTCVendor-reported startVendor time
  2. Jun 23, 2026, 03:49 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

Onfido: QES tasks cannot complete because our provider is encountering issues. — statuswall