Vendor reports: degradedResolved · vendor status “resolved”Official status API

europe-west3 — Stale views data and missing ticket counts

Reported by Gorgias · Customer Support · source last read just now

Official source (opens in a new tab)
Vendor start
Jun 25, 2026, 08:26 UTC
Vendor's clock
Resolved
Jun 25, 2026, 16:40 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
8 h 14 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Gorgias reports degraded: "europe-west3 — Stale views data and missing ticket counts".[E1, E2]
  • The vendor marked it resolved at 2026-06-25 16:40 UTC.[E3, E7]

Affected products and regions

  • Regions: europe-west3 (read from the title, so inferred).[E5]
  • Components: Web App.[E6]

What is unknown

  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-06-25 16:40 UTC · summary s1, evidence 39d6110a3be3b9a2

Evidence (7)
  1. E1Gorgias reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "europe-west3 — Stale views data and missing ticket counts". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-06-25 08:26 UTC. (vendor) source (opens in a new tab)
  5. E5Regions written in the title (inferred): europe-west3. (Statuswall) source (opens in a new tab)
  6. E6Components the vendor attached: Web App. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-06-25 16:40 UTC. (vendor) source (opens in a new tab)

Affected scope

europe-west3

Components: Web App

Read from region codes written in the incident title, so treat it as inferred.

Potential relevance

Gorgias is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jun 25, 2026, 08:26 UTCVendor-reported startVendor time
  2. Jun 25, 2026, 16:40 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.