Vendor reports: major outageResolved · vendor status “resolved”Official status API

Issue with CloudLink Gateway - Containers could not be started

Reported by Mitel · Communication & Messaging · source last read just now

Official source (opens in a new tab)
Vendor start
Dec 16, 2025, 10:51 UTC
Vendor's clock
Resolved
Dec 17, 2025, 10:24 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
23 h 34 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Mitel reports major outage: "Issue with CloudLink Gateway - Containers could not be started".[E1, E2]
  • The vendor marked it resolved at 2025-12-17 10:24 UTC.[E3, E7]

Affected products and regions

  • Components: CloudLink Gateway Portal, Mitel One.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-12-17 10:24 UTC · summary s1, evidence a088f312e6811450

Evidence (7)
  1. E1Mitel reports major outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Issue with CloudLink Gateway - Containers could not be started". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-12-16 10:51 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: CloudLink Gateway Portal, Mitel One. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-12-17 10:24 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: CloudLink Gateway Portal, Mitel One

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Mitel is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Dec 16, 2025, 10:51 UTCVendor-reported startVendor time
  2. Dec 17, 2025, 10:24 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.