Vendor reports: major outageResolved · vendor status “resolved”Official status API

Service Issues in US Cloud

Reported by Mitel · Communication & Messaging · source last read just now

Official source (opens in a new tab)
Vendor start
Jun 13, 2023, 18:50 UTC
Vendor's clock
Resolved
Jun 13, 2023, 22:04 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
3 h 14 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Mitel reports major outage: "Service Issues in US Cloud".[E1, E2]
  • The vendor marked it resolved at 2023-06-13 22:04 UTC.[E3, E7]

Affected products and regions

  • Components: Authentication, CloudLink Authentication Portal, CloudLink Accounts Portal, CloudLink Gateway Portal, Mitel One, MiTeam Meetings.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence c3e4d1d9323a46f5

Evidence (8)
  1. E1Mitel reports major outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Service Issues in US Cloud". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2023-06-13 18:50 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Authentication, CloudLink Authentication Portal, CloudLink Accounts Portal, CloudLink Gateway Portal, Mitel One, MiTeam Meetings. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2023-06-13 22:04 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: Authentication, CloudLink Authentication Portal, CloudLink Accounts Portal, CloudLink Gateway Portal, Mitel One, MiTeam Meetings

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Mitel is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jun 13, 2023, 18:50 UTCVendor-reported startVendor time
  2. Jun 13, 2023, 22:04 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall
Mitel: Service Issues in US Cloud — statuswall