Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Degraded functionality in AWS us-east-1

Reported by Hightouch · Data & Analytics · source last read 4 min ago

Official source (opens in a new tab)
Vendor start
May 8, 2026, 00:30 UTC
Vendor's clock
Resolved
May 8, 2026, 01:44 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
1 h 14 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Hightouch reports partial outage: "Degraded functionality in AWS us-east-1".[E1, E2]
  • The vendor marked it resolved at 2026-05-08 01:44 UTC.[E3, E7]

Affected products and regions

  • Regions: us-east-1 (read from the title, so inferred).[E5]
  • Components: Event ingestion (US), Event syncing (US), Real-time Personalization (US).[E6]

What is unknown

  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-05-08 01:44 UTC · summary s1, evidence bfcd5a750606a317

Evidence (7)
  1. E1Hightouch reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Degraded functionality in AWS us-east-1". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-05-08 00:30 UTC. (vendor) source (opens in a new tab)
  5. E5Regions written in the title (inferred): us-east-1. (Statuswall) source (opens in a new tab)
  6. E6Components the vendor attached: Event ingestion (US), Event syncing (US), Real-time Personalization (US). (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-05-08 01:44 UTC. (vendor) source (opens in a new tab)

Affected scope

us-east-1

Components: Event ingestion (US), Event syncing (US), Real-time Personalization (US)

Read from region codes written in the incident title, so treat it as inferred.

Potential relevance

Hightouch is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. May 8, 2026, 00:30 UTCVendor-reported startVendor time
  2. May 8, 2026, 01:44 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

Hightouch: Degraded functionality in AWS us-east-1 — statuswall