Vendor reports: degradedResolved · vendor status “resolved”Official status API

Ingestion Delay On Subset Of Clusters

Reported by Iterable · CRM, Marketing & Sales · source last read 2 min ago

Official source (opens in a new tab)
Vendor start
Nov 12, 2024, 17:18 UTC
Vendor's clock
Resolved
Nov 12, 2024, 19:24 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
2 h 6 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Iterable reports degraded: "Ingestion Delay On Subset Of Clusters".[E1, E2]
  • The vendor marked it resolved at 2024-11-12 19:24 UTC.[E3, E7]

Affected products and regions

  • Components: Email Sends, Email Sends, Email Sends, Email Sends, Email Sends, Email Sends, Journey Processing, Journey Processing, Journey Processing, Journey Processing, Journey Processing, Journey Processing, User Updates, User Updates, User Updates, User Updates, User Updates, User Updates, List Uploads, List Uploads, List Uploads, List Updates, List Updates, List Updates, User Deletions, User Deletions, User Deletions, User Deletions, User Deletions, User Deletions.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2024-11-12 19:24 UTC · summary s1, evidence 0405a5d3f9415e4d

Evidence (7)
  1. E1Iterable reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Ingestion Delay On Subset Of Clusters". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2024-11-12 17:18 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Email Sends, Email Sends, Email Sends, Email Sends, Email Sends, Email Sends, Journey Processing, Journey Processing, Journey Processing, Journey Processing, Journey Processing, Journey Processing, User Updates, User Updates, User Updates, User Updates, User Updates, User Updates, List Uploads, List Uploads, List Uploads, List Updates, List Updates, List Updates, User Deletions, User Deletions, User Deletions, User Deletions, User Deletions, User Deletions. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2024-11-12 19:24 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Email Sends, Email Sends, Email Sends, Email Sends, Email Sends, Email Sends, Journey Processing, Journey Processing, Journey Processing, Journey Processing, Journey Processing, Journey Processing, User Updates, User Updates, User Updates, User Updates, User Updates, User Updates, List Uploads, List Uploads, List Uploads, List Updates, List Updates, List Updates, User Deletions, User Deletions, User Deletions, User Deletions, User Deletions, User Deletions

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Iterable is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Nov 12, 2024, 17:18 UTCVendor-reported startVendor time
  2. Nov 12, 2024, 19:24 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.