Zendesk
Operational
No active incidents
Official status API · last read just now
- Reported uptime
- 99.21%
- From published incidents, 89 of 90 days covered
- Published incidents
- 13
- Active in the last 90 days
- Days affected
- 16
- Out of the last 90, any severity
- Last incident
- 8 d ago
- Started Nov 3, 10:20 UTC
Last 90 days
- Operational
- Maintenance
- Degraded
- Partial outage
- Major outage
- No data
CVEs, last two years
0
None matched in NVD.
Disclosed security incidents
0
None on record since January 2024.
Published root-cause analyses
1
Linked to the official write-ups.
Incident timeline
November 2026
Major outage · Nov 3, 10:20 UTC
October 2026
Multiple Products access issues in Pod26
Partial outage · Oct 29, 17:39 UTC
Some customers are encountering CF error messages accessing Zendesk Support
Partial outage · Oct 28, 23:25 UTC
Partial outage · Oct 28, 15:10 UTC
Partial outage · Oct 23, 15:20 UTC
Degraded · Oct 22, 14:07 UTC
Degraded · Oct 16, 18:00 UTC
September 2026
Outbound email delivery failures to some mail providers
Degraded · Sep 21, 07:50 UTC
Degraded · Sep 17, 14:29 UTC
Ticket Status Deactivated and Unable to Be Reactivated - Multiple Pods
Degraded · Sep 16, 09:00 UTC
Issues with Voice calls and call functions
Major outage · Sep 1, 16:15 UTC
August 2026
Third-Party Apps Experiencing Errors and Timeouts
Partial outage · Aug 19, 06:27 UTC
Pod 28 & 29 Errors - Multiple Products
Partial outage · Aug 13, 15:14 UTC